--- title: eviivo suite Reviews meta_title: 'eviivo suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how eviivo suite works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 12 scale: '5' date_modified: '2026-11-09' parent_category: name: Hotel url: https://www.g2.com/categories/hotel ---

eviivo suite Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of eviivo Suite, highlighting the mobile app for efficient daily tasks. (4 mentions)
Users commend eviivo's responsive customer support, consistently providing friendly assistance and valuable educational resources. (3 mentions)
Users appreciate the efficient booking management of eviivo suite, enhancing overall operations and guest satisfaction. (2 mentions)
Users praise the user-friendly interface of eviivo Suite, facilitating quick task completion and seamless bookings. (2 mentions)
Users appreciate the easy-to-use channel management of eviivo suite, enhancing booking and guest communication effectively. (1 mentions)
Users find limited customization options frustrating, wishing for more user-friendly navigation and ready-to-use templates. (1 mentions)
Users find the navigation and customization not user-friendly, making it challenging to use the powerful reporting dashboard effectively. (1 mentions)

Top Pros or Advantages of eviivo suite

Top Cons or Disadvantages of eviivo suite

eviivo suite Reviews (12)

Reviews

eviivo suite Reviews (12)

3.5
12 reviews
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Auberge T.
AT
Auberge T.
CEO
Small-Business (50 or fewer emp.)
"Greatly Disappointed—Nothing to Love Right Now"
0.5/5
What do you like best about eviivo suite?

Really nothing now. We are greatly disappointed Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Still no response and we still cannot log-in to our calendar.

We have still received no response or solution from Eviivo. Our two-factor authentication simply does not work, which means we are completely unable to log in to our booking calendar.

We have now spent an unbelievable amount of time trying to reach Eviivo by phone. We have called their international support numbers in France, the UK, Portugal and Spain; around a dozen calls in total.

Every single time, we are forced to spend around 20 minutes or more listening to automated messages and waiting to be connected to an agent. The system repeatedly tells us that an agent will be available shortly, only to leave us waiting indefinitely. Since we are calling from Morocco, these are also international calls, making the situation even more frustrating and costly.

This is a hotel booking system, and being unable to access our calendar means we cannot properly see who is checking in, who is checking out, or manage our reservations.

This is not a minor technical inconvenience. It is a critical operational issue for a hotel.

After a dozen international calls and countless hours wasted trying to reach someone, we still have no access, no solution and no meaningful response from Eviivo.

This level of customer support is simply unacceptable. It has become a real nightmare. Review collected by and hosted on G2.com.

FL
Frank L.
Proprietor
Small-Business (50 or fewer emp.)
"Eviiivo: Simple, Feature-Rich, and Great Value"
5/5
What do you like best about eviivo suite?

What we love... Simplicity and the breadth of features that are available...should you want them. i.e. revenue management software. The price is more than fair, given what they offer. Over the lifespan of our business, we have been seduced by other platforms but returned to Eviiivo because it offers not only exactly what we need but also because it's so simple. Other systems have used up far too much of our time. This hits the spot! Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Eviiivo are great at listening to their customers. Whenever we’ve asked for a feature, if it wasn’t already in the pipeline, they’ve found practical work-arounds. We’re not a big hotel, so that flexibility—and their genuine desire to help—really matters to us. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"A Fantastic Partner for Our Pubs With Rooms"
5/5
What do you like best about eviivo suite?

Working with eviivo has been a genuinely excellent experience for Chickpea Group. From day one, their platform has made managing our bookings, rates, and guest communications smoother and far more efficient.

Their support team is responsive, friendly, and consistently goes the extra mile. Whether we’ve needed help optimizing our listings or navigating new features, someone is always ready to assist with patience and expertise.

Since adopting eviivo, we’ve seen clearer operations, better visibility across our properties, and a noticeable increase in guest satisfaction.

Highly recommended to any hospitality business looking for a modern, stress-free solution. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

The reporting dashboard is powerful, but navigation and customization could be more user-friendly. Simplifying filters or offering more pre-built templates would save valuable time. Review collected by and hosted on G2.com.

Josie G.
JG
Josie G.
Owner
Small-Business (50 or fewer emp.)
"Feels like a team, rather than simply a service"
5/5
What do you like best about eviivo suite?

We have been using Eviivo for 5 years now. All the staff is extremely helpful and responsive when any issues arise, and they are quick to solve them. We aren't a huge lodging establishment, but Eviivo makes us feel like a priority and a part of the team anytime help is needed. The Iris Garden Downtown Cottages & Suites in Nashville, Indiana highly recommends Eviivo Suite. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I have nothing negative to contribute about eviivo suite. Review collected by and hosted on G2.com.

Pamela T.
PT
Pamela T.
Owner
Hospitality
Small-Business (50 or fewer emp.)
Originally submitted 1/15/2025
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unleashing the Full Potential of Eviivo Suite"
5/5
What do you like best about eviivo suite?

I am so pleased with the comprehensive features of Eviivo Suite, such as the ability to integrate with OTA’s, and how they provide great customer service through live chat. I have experienced an improvement in direct bookings, automation of tasks, and overall efficiency. I also, like that my staff is able to access the software and have found it to be user friendly. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I integrated to eviivo 7 years ago. Initially it was a bit difficult. I've had great experiences since, once overcoming the early hurdles, the software has been quite beneficial and user-friendly. Review collected by and hosted on G2.com.

Steve D.
SD
Steve D.
Internal Consultant
Small-Business (50 or fewer emp.)
"Easy to use interface using the mobile app"
4.5/5
What do you like best about eviivo suite?

eviivo Suite is incredibly user-friendly, especially the mobile app which we can perform most of the day-to-day tasks on very quickly. We were impressed by how quickly we started receiving bookings after completing the onboarding process with the help of their online resource, eviivo University. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

While the software is generally intuitive, some advanced features could have more detailed explanations in the help documentation Review collected by and hosted on G2.com.

Leora V.
LV
Leora V.
Director of Marketing and Development and Co- Manager
Small-Business (50 or fewer emp.)
"Best All in One Booking Engine and Property Management Software"
5/5
What do you like best about eviivo suite?

Easy to use direct bookings, reservation management and guest communication system. Helpful Mobile App. Block and manage accommodation bookings for Events with ease. Latest channel opportunities and management. Eviivo customer support is responsive and also offers educational articles. Helpful Promotional opportunities. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Every feature is helpful and Eviivo suites continues to make improvements. Review collected by and hosted on G2.com.

James S.
JS
James S.
Founder
Small-Business (50 or fewer emp.)
"Amazing Mobile App and easy to use"
4.5/5
What do you like best about eviivo suite?

Simple platform to navigate and allows me to capture every reservation via the mobile app. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

I do not have any dislikes at the moment Review collected by and hosted on G2.com.

DP
Diana P.
Customer Service Manager
Mid-Market (51-1000 emp.)
"Awesome!"
5/5
What do you like best about eviivo suite?

Easy to use, no issues with bookings or payments or notifications. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

Speed has gotten better but could be better Review collected by and hosted on G2.com.

KW
Ken & W.
Owner
Small-Business (50 or fewer emp.)
"Eviivo mishandles forced conversion leaving hundreds without service"
0/5
What do you like best about eviivo suite?

While pricing seemed attractive they could not deliver leaving me and numerous others without service. Review collected by and hosted on G2.com.

What do you dislike about eviivo suite?

All of us on Webervations and RexOvations were forced to convert to Eviivo. They closed our booking engines without providing ample support for converting us to the new system leaving numerous and maybe hundreds of lodging sites with no online booking presence. We are talking about thousands of dollars in losses. Review collected by and hosted on G2.com.