# eScribe Reviews
**Vendor:** eScribe Software Ltd  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 23
## About eScribe
eScribe is a cloud-based meeting management software that makes public meetings hassle-free for everyone involved—from city clerks to meeting participants to the public. With simple navigation and a suite of tools that save time, simplify collaboration, and improve accessibility, you&#39;ll never have to dread tedious meeting-related work again. Whether you&#39;re preparing agendas or minutes, collaborating on documents, conducting meetings, holding a vote, or even just trying to find that one item you&#39;re looking for, eScribe makes it easy.         Want to learn more? Schedule a demo today!




## eScribe Reviews
  ### 1. Made our Board Management Easier.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ayanitself M. | Digital Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2023

**What do you like best about eScribe?**

User-friendly, easy access, great customer support along with a bunch of other features.

**What do you dislike about eScribe?**

The software has bugs in it, and needs improvement.

**What problems is eScribe solving and how is that benefiting you?**

The issue of keeping historical records and monitoring the same by a single employee has been resolved. Now, anyone seeking these items can easily search for them.

  ### 2. eScribe in a School Board Environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily V. | Executive Assistant to the Secretary-Treasurer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

Simplicity of use for our users. Having all of our records in a central place, searchable by our stakeholders.

**What do you dislike about eScribe?**

Managing attendees/removing attendees is poorly designed.

**Recommendations to others considering eScribe:**

We moved to eScribe from a different digital agenda system. Data migration was flawless, customer support is incredible responsive. The app and web interfaces are both very easy for our users to navigate. Our eScribe is tied to Active Directory, which makes new account creation very easy. A centralized records depot for our meeting minutes and agendas including backup documentation has been instrumental in streamlining our processes - especially in the current education climate (with staffing cuts and shortages, every minute counts) Thanks for the opportunity to provide feedback.

**What problems is eScribe solving and how is that benefiting you?**

We have solved the problem of historical records and precedent-setting motions being tracked by one employee. These items can now be searched by anyone looking for them. We have also reduced the time it takes for  minutes creation and publishing, thanks to eScribe.

  ### 3. Director of Legislative and Community Services/Clerk

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about eScribe?**

The ability to have Council Report approvals managed through the workflow process has helped a great deal with streamlining agenda preparations.  We selected eScribe as our electronic meeting management software after an extensive review of other competitors and found eScribe to provide the best solution at a cost that was within our budget.

**What do you dislike about eScribe?**

We have, in the last year, experienced some turnover in our eScribe users and we're finding that it's not very easy to replace the names of users in all the places they may have been listed.  If it were possible to do a 'search and replace' of a user name to assign the new user to all the rights that the previous user had, that would be very useful.

**What problems is eScribe solving and how is that benefiting you?**

The use of eScribe has allowed us to better plan for meetings because we are aware in advance of what reports are being scheduled for a particular meeting.  We've recently started using the 'draft' agenda feature which has also made that process easier.  We are also able to better manage our agenda preparation deadlines by having hard cut-offs established for when reports have to be submitted and when they must be approved by.

  ### 4. Mostly, I LOVE eScribe, I've been using it since 2013 and really like how it manages our meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cathy S. | Town Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

I like agenda preparation, minute prep, acts as respository for all agendas and content and  report manager

**What do you dislike about eScribe?**

Report Manager is not used to its capacity.  Don't like when there are issues with preparing the Agenda, hmmm.  The product could be better if it would download more document formats, if it was integrated with Laserfiche, our document management respository, and if  the Report Manager was less cumbersome.

**What problems is eScribe solving and how is that benefiting you?**

Love how it has all the meeting content in that one escribe repository.  Love the Voting Module during meetings., both virtually and in-person.  We now  use eScribe frequently to do searches of items that had come before Council.  Saves great time with minute preparation too.  I highly recommend it!

  ### 5. Excellent Software for Council Proceedings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wanda S. | City Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

I like the deplay of the information.  I also love the copy and paste function, and the refer item function is also very convenient.  It took me a while to get comfortable with the system, as there are a lot of functions, but now I would not do without.

**What do you dislike about eScribe?**

I dislike the display of the e-mail invites - it looks like junk mail and sometimes leads to confusion for new users.  I dislike the fact that when you refer item - when choosing the meeting, all meetings are all listed, and it's the oldest first, should be the other way around ( I cannot imagine referring an item to a meeting that has past years ago).  Also, dislike that every time we "prepare" a meeting would are obligated to go into "Attach" resolution pages.  We never do it any other way, should be able to set this function and never have to worry about it.

**What problems is eScribe solving and how is that benefiting you?**

It keeps us organized and easy to refer back if someone has declared a conflict and under what item.

  ### 6. Meeting Management made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

I like that multiple colleagues can work on a meeting site simultaneously. It makes Agenda & Minute preparation easy, with features such as templates and auto-saving.

**What do you dislike about eScribe?**

Currently, we are working on problems with the iPad app for eSCRIBE meetings and closed meeting agendas. It is being resolved but is something that is delaying our full implementation. Also, the settings for centering the logo and text could be more user-friendly.

**Recommendations to others considering eScribe:**

Explore other organizations that use the system and determine which aspects of the eScribe programs are necessary for your organization. Speak to other administrators to better understand the implementation process, and be ready to implement a training program for staff and other users.

**What problems is eScribe solving and how is that benefiting you?**

The biggest problem we are solving with eSCRIBE is the formatting and uploading documents. It is a huge time saver not having to bookmark every agenda item and the simple uploading of Agendas & Minutes to the iFrame.

  ### 7. Exceptional Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pam W. | Deputy Clerk/Manager of Corporate Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about eScribe?**

The speed (and ease) at which I can create an agenda. The platform is extremely user friendly, makes training additional staff easy.

**What do you dislike about eScribe?**

Can't say I have any dislikes. We have some 'suggestions' for platform enhancements, and the customer portal is great for submitting those requests.

**What problems is eScribe solving and how is that benefiting you?**

eScribe allows us to build and publish multiple agendas with ease. Prior to eScribe we were solely paper based, if there was a change or an error in printing, it resulted in much time to correct, with eScribe, changes, additions, amendments are easy.

  ### 8. Super user that enjoys working in eSCRIBE.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

The idea that your data is always saved and retrievable.  Once you get used to the way that eSCRIBE works it becomes more intuitive.

**What do you dislike about eScribe?**

When you have added attendees to a meeting I don't like how they appear in the minutes.  We should have more options other than Present, Resource, Regrets ~ like Guests and Presenters etc.

**Recommendations to others considering eScribe:**

Ensure you access all the relevant training, especially for the super users/administrators as they should access training and review the training multiple times until they are proficient.

**What problems is eScribe solving and how is that benefiting you?**

Keeping all meeting related docs in one spot - easy to find - easy to reference historical pieces when needed - saves on time and frustration....very efficient.  Also love how easy it is to duplicate reports etc.

  ### 9. eScribe is user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barb  W. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eScribe?**

eScribe is very user friendly. Creating reports, attaching documents (multiple) and forwarding through the approval process.

**What do you dislike about eScribe?**

To search in Report Manager is fairly easy, however, it would be nice to be able to link to the agenda item in question from that screen.

**What problems is eScribe solving and how is that benefiting you?**

Creating standards within the organization. Recently amended template to include the Strategic & Tactical Plan (drop down menu). Very helpful in ensuring that our Plan is current.

  ### 10. Still needs lots of improvements

**Rating:** 2.0/5.0 stars

**Reviewed by:** Kevin T. | Systems Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

Solution is cloud based. It saves us from buying server hardware and software licenses.

**What do you dislike about eScribe?**

Voting portion doesn't meet our needs. Software is very buggy. It took about one year to work out the bugs and have our requirements met.

**What problems is eScribe solving and how is that benefiting you?**

One solution to manage our meetings. We're still in the implementation phase one year later.

  ### 11. SD75 Mission Escribe Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilona S. | Executive Assistant to the Superintendent, Secretary-Treasurer, and Board of Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eScribe?**

Integrated generating of the Agenda/Minutes/Workflows when preparing meetings

**What do you dislike about eScribe?**

Sometimes, changes do not seem to get saved.

**What problems is eScribe solving and how is that benefiting you?**

Unified documents with same design get generated. Repeated info gets pre-populated. Minutes can be taken while live at the meeting, and they get generated in the order they were entered.

  ### 12. Fantastic product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne H. | C, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eScribe?**

eSCRIBE has been tremendous in providing the platform we need to modernize our agendas and minutes for council and committee meetings

**What do you dislike about eScribe?**

nothing about the product really.  the only thing we are looking to have completed is buld delete of reports

**What problems is eScribe solving and how is that benefiting you?**

Nothing yet

  ### 13. eSCRIBE is a great meeting management tool!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

I find having all of our meeting minutes and agendas in one place is very convenient. I also use it to search resolutions and issues very frequently.

**What do you dislike about eScribe?**

There are some areas that are a bit time consuming and needs some tweaking.

**What problems is eScribe solving and how is that benefiting you?**

All staff involved can access and edit/revise draft reports, attach documents etc which is very beneficial. Searching past resolutions or past reports that have gone to Council is also very beneficial and has saved a lot of time.

  ### 14. My experience has been very positive. This system has made our agenda process more efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Macarena H. | Deputy City Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

We are more efficient. The training was excellent. The follow-up after the product delivery was consistent and appreicated.

**What do you dislike about eScribe?**

Everything is working very well. And I have nothing further to add.

**What problems is eScribe solving and how is that benefiting you?**

Approval process tracking on reports.  Library and filtering features appreciated.

  ### 15. Program is Efficient but lacks formatting capabilities

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about eScribe?**

It saves time.  Useful to begin creating agenda's in advance and having one place to store all the info.

**What do you dislike about eScribe?**

Formatting.  I find I am consistently formatting Minutes in Word after they are prepared.  Roll Call is not user friendly either.  You are unable to easily change and have a particpant enter late and the minutes reflect same.

**What problems is eScribe solving and how is that benefiting you?**

Starting an agenda in advance has been solved.  Tracking meetings is beneficial.  Uploading to website is great.

  ### 16. Great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about eScribe?**

eSCRIBE is a web based application so I like that I can work from anywhere.  If necessary, I can even conduct the meeting remotely.

**What do you dislike about eScribe?**

There are some areas that are not fully customizable.  I have some areas that takeme longer because I am reformatting to our needs

**What problems is eScribe solving and how is that benefiting you?**

We needed a customer service focused meeting management company and found it with eSCRIBE.  So far all issues have been addressed in a timely fashion

  ### 17. Easy to use software! Makes agenda preparation much more efficient and effective.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Becky J. | Director of Corporate Services/Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about eScribe?**

It has made agenda preparation much more efficient and effective!

**What do you dislike about eScribe?**

The search capabilities of agendas on the calendar. It isn't easy to find things.

**What problems is eScribe solving and how is that benefiting you?**

Saved time with agenda preparation. 
Report review and approval process more efficent and effective.
Council meetings, from start to finish, agenda, live streaming, to minutes, are all in one place!

  ### 18. Escribe has streamlined our agenda process.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about eScribe?**

How easy it is to get the agenda packet compiled and posted online.

**What do you dislike about eScribe?**

The workflows could be more customizable.

**What problems is eScribe solving and how is that benefiting you?**

Our old system was unstable and would lock people out.  This doesn't happen with Escribe.  We have seen a significant time-saving in getting our agenda packets posted online.

  ### 19. A Great Product and Better Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about eScribe?**

The availability of the support team and the general functionality of the system.

**What do you dislike about eScribe?**

It can be challenging to populate content into templates in a 'customized' format, some users are hesitant to use the mobile application, but have option of viewing online and in PDF

**What problems is eScribe solving and how is that benefiting you?**

Efficiency in producing minutes and resolutions. Management of report approval workflows.

  ### 20. Have been an Escribe Admin since 2013 and really enjoy it...great product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about eScribe?**

Everything in one location, I like the publishing feature

**What do you dislike about eScribe?**

Slow speed at times, sometimes times out during processing

**What problems is eScribe solving and how is that benefiting you?**

It makes the agenda  preparation process easier to manage, most recently the publishing feature has been helpful

  ### 21. Escribe Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eScribe?**

Easily manageable web interface. 
Great support dept reacts in a timely manner.

**What do you dislike about eScribe?**

Sometimes there are formatting issues when copying and pasting text data.

**What problems is eScribe solving and how is that benefiting you?**

Streamlines the entire meeting process from creation, alerting, contributing, publishing.

  ### 22. Support is excellent.  Tickets are usually resolved within the same day if not within the first hour

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eScribe?**

User friendly. Ease of creating Reports.

**What do you dislike about eScribe?**

Searching on both internal and external.

**What problems is eScribe solving and how is that benefiting you?**

Public access to agendas and minutes

  ### 23. Works well for nonprofit healthcare clinic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark W. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2018

**What do you like best about eScribe?**

Easy to use. Single location for Board reports. User friendly, great customer support. Ability to access past reports from anywhere.

**What do you dislike about eScribe?**

We encountered no issues with eScribe. Any questions we did have, were quickly addressed by support.

**Recommendations to others considering eScribe:**

Used this product on a small (less than 50 employees, approximately 15 board members) non profit health care facility. Met all of our needs.

**What problems is eScribe solving and how is that benefiting you?**

Organizing and automating the entire Board process. The time saved allowed us to focus on reviewing modifying other aspects of our jobs.


## eScribe Discussions
  - [What is eScribe used for?](https://www.g2.com/discussions/what-is-escribe-used-for)
  - [I&#39;m wondering if we are close to a &quot;all in one&quot; method of removing users from eScribe without all of the steps we need to currently undertake. It&#39;s the only fly in our ointment!](https://www.g2.com/discussions/i-m-wondering-if-we-are-close-to-a-all-in-one-method-of-removing-users-from-escribe-without-all-of-the-steps-we-need-to-currently-undertake-it-s-the-only-fly-in-our-ointment) - 1 upvote

- [View eScribe pricing details and edition comparison](https://www.g2.com/products/escribe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A08%3A49+-0500&secure%5Bsession_id%5D=14ee8135-78d3-48ef-b2b4-9e763b4c6f58&secure%5Btoken%5D=17ea852259b97ba19aad9bc40a0ca3cacb46220347ce73af24dd7c01e65274ca&format=llm_user)

## eScribe Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Task Manager

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Board Tools**
- Permissioning
- Annotations and Notes
- Meeting Archives
- Single Sign On (SSO)
- Skills Tracking
- Board Assessments
- Roles & Terms
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Generative AI - Board Management**
- AI Text Summarization

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top eScribe Alternatives
  - [OnBoard Board Management Software](https://www.g2.com/products/onboard-board-management-software/reviews) - 4.7/5.0 (644 reviews)
  - [Diligent Boards](https://www.g2.com/products/diligent-boards/reviews) - 4.5/5.0 (496 reviews)
  - [Fellow](https://www.g2.com/products/fellow/reviews) - 4.7/5.0 (2,398 reviews)

