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eScribe Reviews & Product Details

eScribe is a cloud-based meeting management software that makes public meetings hassle-free for everyone involved—from city clerks to meeting participants to the public. With simple navigation and a suite of tools that save time, simplify collaboration, and improve accessibility, you'll never have to dread tedious meeting-related work again. Whether you're preparing agendas or minutes, collaborating on documents, conducting meetings, holding a vote, or even just trying to find that one item you're looking for, eScribe makes it easy. Want to learn more? Schedule a demo today!

Seller

eScribe Software Ltd

Languages Supported

English

Product Description

From agenda day through to reporting, eScribe’s end-to-end meeting management solution is built for the unique needs of the public sector. Built with compliance in mind, the platform has the tools to enable workflows that improve efficiency, accessibility, and transparency before, during and after your meetings as well as enhancing citizen engagement. Get onboarded quickly with eScribe Academy - a first-in-class online learning system that delivers training in an easy-to-follow format that gives you access to a full year of learning. Perfect for remote, in-person or hybrid meetings, eScribe allows remote and in-person attendees to participate equally in situations like voting on initiatives and having the opportunity to speak. Plus eScribe integrates with many existing tools your team is used to using like Zoom and WebEx. Built on the Microsoft Azure foundation, eScribe is a secure and stable platform that hosts bank-level encryption to secure your public sector data. eScribe offers exceptional customer service during onboarding and beyond. An Implementation Consultant helps manage the process of getting started and a designated Customer Success team member is always available to answer questions whenever they arise. eScribe Academy is a first-in-class online learning platform designed to make getting familiar with eScribe as simple as possible.

Overview by

Lopamudra Chakaborty

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eScribe Media

Create and manage agendas easily with customizable templates and automated approval workflows, ensuring efficient and accountable meeting preparation.

eScribe Demo - Live Streaming & Public Participation

eScribe streamlines meeting operations with real-time tools like electronic voting, live agenda updates, and integrated live streaming to boost transparency and public access.

eScribe Demo - Voting & Decision Tracking

eScribe’s Graphical Voting shows real-time results with voter photos, making outcomes clear and boosting transparency and engagement.

A centralized, user-friendly interface to manage agendas, documents, and minutes—supporting live meetings with real-time updates and collaboration tools.

Manage board and commission details, applications, and appointments with tools designed to simplify tracking and public engagement.

eScribe Reviews (23)

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Ayanitself M.

Digital Marketing Executive

Small-Business (50 or fewer emp.)

12/24/2023

"Made our Board Management Easier."

4.5/5

What do you like best about eScribe?

User-friendly, easy access, great customer support along with a bunch of other features. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

The software has bugs in it, and needs improvement. Review collected by and hosted on G2.com.

Emily V.

Executive Assistant to the Secretary-Treasurer

Small-Business (50 or fewer emp.)

2/2/2022

"eScribe in a School Board Environment"

5/5

What do you like best about eScribe?

Simplicity of use for our users. Having all of our records in a central place, searchable by our stakeholders. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

Managing attendees/removing attendees is poorly designed. Review collected by and hosted on G2.com.

Recommendations to others considering eScribe:

We moved to eScribe from a different digital agenda system. Data migration was flawless, customer support is incredible responsive. The app and web interfaces are both very easy for our users to navigate. Our eScribe is tied to Active Directory, which makes new account creation very easy. A centralized records depot for our meeting minutes and agendas including backup documentation has been instrumental in streamlining our processes - especially in the current education climate (with staffing cuts and shortages, every minute counts) Thanks for the opportunity to provide feedback. Review collected by and hosted on G2.com.

What problems is eScribe solving and how is that benefiting you?

We have solved the problem of historical records and precedent-setting motions being tracked by one employee. These items can now be searched by anyone looking for them. We have also reduced the time it takes for minutes creation and publishing, thanks to eScribe. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

2/10/2022

"Director of Legislative and Community Services/Clerk"

4.5/5

What do you like best about eScribe?

The ability to have Council Report approvals managed through the workflow process has helped a great deal with streamlining agenda preparations. We selected eScribe as our electronic meeting management software after an extensive review of other competitors and found eScribe to provide the best solution at a cost that was within our budget. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

We have, in the last year, experienced some turnover in our eScribe users and we're finding that it's not very easy to replace the names of users in all the places they may have been listed. If it were possible to do a 'search and replace' of a user name to assign the new user to all the rights that the previous user had, that would be very useful. Review collected by and hosted on G2.com.

What problems is eScribe solving and how is that benefiting you?

The use of eScribe has allowed us to better plan for meetings because we are aware in advance of what reports are being scheduled for a particular meeting. We've recently started using the 'draft' agenda feature which has also made that process easier. We are also able to better manage our agenda preparation deadlines by having hard cut-offs established for when reports have to be submitted and when they must be approved by. Review collected by and hosted on G2.com.

Cathy S.

Town Clerk

Small-Business (50 or fewer emp.)

2/2/2022

"Mostly, I LOVE eScribe, I've been using it since 2013 and really like how it manages our meetings"

5/5

What do you like best about eScribe?

I like agenda preparation, minute prep, acts as respository for all agendas and content and report manager Review collected by and hosted on G2.com.

What do you dislike about eScribe?

Report Manager is not used to its capacity. Don't like when there are issues with preparing the Agenda, hmmm. The product could be better if it would download more document formats, if it was integrated with Laserfiche, our document management respository, and if the Report Manager was less cumbersome. Review collected by and hosted on G2.com.

What problems is eScribe solving and how is that benefiting you?

Love how it has all the meeting content in that one escribe repository. Love the Voting Module during meetings., both virtually and in-person. We now use eScribe frequently to do searches of items that had come before Council. Saves great time with minute preparation too. I highly recommend it! Review collected by and hosted on G2.com.

Wanda S.

City Clerk

Mid-Market (51-1000 emp.)

2/2/2022

"Excellent Software for Council Proceedings"

4.5/5

What do you like best about eScribe?

I like the deplay of the information. I also love the copy and paste function, and the refer item function is also very convenient. It took me a while to get comfortable with the system, as there are a lot of functions, but now I would not do without. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

I dislike the display of the e-mail invites - it looks like junk mail and sometimes leads to confusion for new users. I dislike the fact that when you refer item - when choosing the meeting, all meetings are all listed, and it's the oldest first, should be the other way around ( I cannot imagine referring an item to a meeting that has past years ago). Also, dislike that every time we "prepare" a meeting would are obligated to go into "Attach" resolution pages. We never do it any other way, should be able to set this function and never have to worry about it. Review collected by and hosted on G2.com.

Verified User in Government Administration

Small-Business (50 or fewer emp.)

2/2/2022

"Meeting Management made easy!"

5/5

What do you like best about eScribe?

I like that multiple colleagues can work on a meeting site simultaneously. It makes Agenda & Minute preparation easy, with features such as templates and auto-saving. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

Currently, we are working on problems with the iPad app for eSCRIBE meetings and closed meeting agendas. It is being resolved but is something that is delaying our full implementation. Also, the settings for centering the logo and text could be more user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering eScribe:

Explore other organizations that use the system and determine which aspects of the eScribe programs are necessary for your organization. Speak to other administrators to better understand the implementation process, and be ready to implement a training program for staff and other users. Review collected by and hosted on G2.com.

What problems is eScribe solving and how is that benefiting you?

The biggest problem we are solving with eSCRIBE is the formatting and uploading documents. It is a huge time saver not having to bookmark every agenda item and the simple uploading of Agendas & Minutes to the iFrame. Review collected by and hosted on G2.com.

Pam W.

Deputy Clerk/Manager of Corporate Services

Small-Business (50 or fewer emp.)

2/16/2022

"Exceptional Customer Service"

5/5

What do you like best about eScribe?

The speed (and ease) at which I can create an agenda. The platform is extremely user friendly, makes training additional staff easy. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

Can't say I have any dislikes. We have some 'suggestions' for platform enhancements, and the customer portal is great for submitting those requests. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

2/2/2022

"Super user that enjoys working in eSCRIBE."

4/5

What do you like best about eScribe?

The idea that your data is always saved and retrievable. Once you get used to the way that eSCRIBE works it becomes more intuitive. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

When you have added attendees to a meeting I don't like how they appear in the minutes. We should have more options other than Present, Resource, Regrets ~ like Guests and Presenters etc. Review collected by and hosted on G2.com.

Recommendations to others considering eScribe:

Ensure you access all the relevant training, especially for the super users/administrators as they should access training and review the training multiple times until they are proficient. Review collected by and hosted on G2.com.

What problems is eScribe solving and how is that benefiting you?

Keeping all meeting related docs in one spot - easy to find - easy to reference historical pieces when needed - saves on time and frustration....very efficient. Also love how easy it is to duplicate reports etc. Review collected by and hosted on G2.com.

Barb W.

Executive Assistant

Mid-Market (51-1000 emp.)

2/3/2022

"eScribe is user friendly"

4/5

What do you like best about eScribe?

eScribe is very user friendly. Creating reports, attaching documents (multiple) and forwarding through the approval process. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

To search in Report Manager is fairly easy, however, it would be nice to be able to link to the agenda item in question from that screen. Review collected by and hosted on G2.com.

Kevin T.

Systems Analyst

Enterprise (> 1000 emp.)

2/2/2022

"Still needs lots of improvements"

2/5

What do you like best about eScribe?

Solution is cloud based. It saves us from buying server hardware and software licenses. Review collected by and hosted on G2.com.

What do you dislike about eScribe?

Voting portion doesn't meet our needs. Software is very buggy. It took about one year to work out the bugs and have our requirements met. Review collected by and hosted on G2.com.