Engage Touch is a patient check-in solution designed to streamline the arrival process in healthcare settings such as General Practices, community hubs, and other medical facilities across the UK. By offering both physical touchscreens and mobile check-in options, Engage Touch enhances patient experience, reduces reception queues, and improves operational efficiency.
Key Features and Functionality:
- Durable Touchscreens: Custom-built 19-inch touchscreens with toughened safety glass, ideal for high-traffic areas.
- Mobile Check-In: Allows patients to check in using their mobile devices, reducing physical contact and supporting social distancing measures.
- Multilingual Support: Interfaces available in multiple languages to cater to diverse patient populations.
- Personalized Messaging: Enables practices to display tailored messages to patients, such as appointment reminders or specific instructions.
- Data Collection: Facilitates the capture of Quality and Outcomes Framework data, including patient contact details and health metrics like blood pressure and weight.
- Integration with Clinical Systems: Seamlessly integrates with existing electronic medical records systems, ensuring accurate and efficient data management.
Primary Value and Solutions Provided:
Engage Touch addresses common challenges in healthcare facilities by reducing reception area congestion and minimizing patient wait times. The system's dual approach—offering both physical touchscreens and mobile check-in—provides flexibility and caters to varying patient preferences. By automating the check-in process and integrating with clinical systems, Engage Touch enhances operational efficiency, allowing staff to focus on more complex patient needs. Additionally, features like personalized messaging and data collection support proactive patient engagement and care management.