Empuls Reviews & Product Details

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

Seller

Xoxoday

Discussions

Empuls Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Solution Type

All-in-One

Used by Mindlance and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Empuls Integrations

(125)

Verified by Empuls

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Empuls Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Empuls, and what problem is it built to solve?

Empuls is used to support employee engagement by bringing recognition and rewards together with communication and feedback. It helps teams make appreciation and engagement activities easier to manage, including across distributed workforces.

What languages does Empuls support?

Empuls supports 107 languages, including English, Spanish, French, German, and Hindi, and others.

What company sizes and industries is Empuls the best fit for?

Empuls is used across mid-market and enterprise organizations, with employee engagement and recognition needs appearing across several industries. The clearest fit clusters include:

Company size: Mid-market and enterprise organizations.
Industries: Information technology and software, automotive, telecommunications, and financial services.

How long does it take to implement Empuls across a team?

Implementation is often reported as taking less than a month, with some teams getting started in a day or less. The reported timelines also include longer rollouts, particularly over one to three months.

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Reported less often
6–12 months or more than 12 months	Occasional longer rollout

What customer support options does Empuls provide, and how do users find the overall support experience?

Empuls provides 24/7 live-representative support, along with chat and email/help-desk options. The experience is often described as responsive and helpful, particularly when resolving reward or redemption issues, though response times and the effectiveness of initial support can vary.

What is the experience like for teams switching to Empuls from another tool?

Switching to Empuls has been driven by the need for a broader, more flexible employee recognition and rewards experience. Compared with other recognition and engagement tools, users describe Empuls as offering more practical features, more redemption choice, and support for workflows across communication platforms; other moves have centered on better localization and simpler operations.

What features or capabilities could make Empuls even more useful?

Empuls could be more useful with refinements to customization, reporting, and the reward catalog. The most constructive opportunities are:

Offer more flexibility to tailor recognition posts, reward programs, and personalized messages.
Provide more detailed reporting and clearer engagement insights.
Expand reward and voucher choices, including locally relevant options in more regions.
Make navigation and redemption smoother, with fewer delays and clearer workflows.

G2 reviews are authentic and verified.

Here's how.

aayush s.

Technical Recruiter

Enterprise (> 1000 emp.)

5/6/2026

"Effective Platform for Employee Engagement and Rewards Management"

5/5

What do you like best about Empuls?

I like best about Xoxoday is its user-friendly platform and wide range of reward and recognition options. It makes employee engagement and incentive programs much easier to manage, especially for distributed teams. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

redemption experience can sometimes be inconsistent depending on the region or reward type. Review collected by and hosted on G2.com.

Palakh K.

Director - HR

Mid-Market (51-1000 emp.)

4/24/2026

"Intuitive and Engaging Rewards Platform with Room for Improvement"

4.5/5

What do you like best about Empuls?

I find Xoxoday easy to use and very intuitive, which simplifies the initial setup. It has some recent AI-developed features that are pretty engaging. The gifting process is also quite simple, thanks to its ties with a lot of everyday use companies, allowing employees to purchase directly. It really helps in making the rewards and recognition cycle straightforward. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

So I've recently been using it for some employee surveys also. I think, those could be little more improved and, the service experience could also be enhanced. I feel it has dropped down over the years, over last one or two years. Review collected by and hosted on G2.com.

Ritik K.

Senior Executive Recruiter

Mid-Market (51-1000 emp.)

4/3/2026

"Easy-to-Use XOXO Vouchers with Flexible Gift Card Conversion"

4.5/5

What do you like best about Empuls?

I heard about XOXO in my company when i received a XOXO voucher for meeting deadlines and target.

It's a great voucher i used this and convert my gift card to Amazon.

It is easy to use for evryone Review collected by and hosted on G2.com.

What do you dislike about Empuls?

It is taking 30 rs per 1000 for claimg the gift voucher in Flipkart but other plateform is free like amazon. Review collected by and hosted on G2.com.

Mark O.

Contractor/ Bandleader -

Small-Business (50 or fewer emp.)

Originally submitted 8/4/2023

"XOXO day plum issue resolution"

4.5/5

What do you like best about Empuls?

I liked the fact that they resolved my issue professionally and courteously.Their diligence and urgency in ensuring that the terms were fulfilled was impressive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

It seems like the agent assigned to my case since initially understand the source of my issue. Review collected by and hosted on G2.com.

Rahil D.

Sales Consultant

Enterprise (> 1000 emp.)

Originally submitted 11/7/2022

"Recently they have been lazy lately, they provide points as per their convenience after 2 months also do not respond on the questions asked of how or when will we get the credit"

4.5/5

What do you like best about Empuls?

Integration of more than one Group and plan, so it can be easily switched between 2 accounts that is a great improvement Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Response from the team which is currently NIL Review collected by and hosted on G2.com.

Kuttappa T.

consultant

Mid-Market (51-1000 emp.)

Originally submitted 6/13/2023

"Best product online"

4/5

What do you like best about Empuls?

Easy to buy online

Easy to transfer points to service provider Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Most of the time we cannot buy in xoxo all the products Review collected by and hosted on G2.com.

Lily M.

Management Information System Executive

Mid-Market (51-1000 emp.)

4/15/2026

"Effortless Rewards with Xoxoday—Global Vouchers to Localized Options"

5/5

What do you like best about Empuls?

I like how Xoxoday balances. From global vouchers to localized rewards, everythig just works without needing constant follow ups. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Customer support is helpful, response times can sometimes vary. Review collected by and hosted on G2.com.

Shruti B.

Recruitment Executive

Mid-Market (51-1000 emp.)

4/6/2026

"Xoxoday’s Embedded Rewards Are a Standout Advantage"

5/5

What do you like best about Empuls?

Xoxoday is a big plus because companies can embed rewards directly into their own apps. Compared with similar platforms like Tango, Bonusly, or Reward, this is where Xoxoday really stands out. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Xoxoday delays in receiving vouchers after redeeming points. no direct bank transfer in many cases. Review collected by and hosted on G2.com.

Sakshi S.

Holiday Expert

Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

9/18/2025

"Reliable, Smooth, and Always Impressive"

5/5

What do you like best about Empuls?

I have been using Xoxoday for a long time now, and my experience has always been excellent. The platform is very reliable, easy to navigate, and keeps improving with time. What I really like is the consistency in their service—every order I’ve placed has been smooth, timely, and of great quality. Their customer support is also very helpful and responsive, which makes the overall experience even better. It’s rare to find a website that you can trust for such a long period, but Xoxoday has truly earned that trust. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

On rare occasions, delivery can take a bit longer than expected, ALSO there should be have some more options for Cash and prepaid payments like paytm and gpay but still I loved it Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxoday is solving the challenge of meaningful gifting and rewards by making the entire process simple, digital, and hassle-free. Earlier, it was difficult to find the right gift for every occasion, manage bulk gifting, or ensure timely delivery—but Xoxoday has streamlined all of that. With a wide variety of options, instant delivery, and a seamless platform, it saves me both time and effort. The flexibility of choosing from multiple brands and experiences also ensures that the recipient always gets something they truly value. Overall, it has made gifting and rewarding much more convenient, personalized, and impactful. Review collected by and hosted on G2.com.

Sri D.

Associate Software Engineer

Mid-Market (51-1000 emp.)

Originally submitted 5/16/2025

"Empuls for encouragement"

5/5

What do you like best about Empuls?

1. Empuls provides facility to encourage and appreciate our colleagues serving as a booster for continued growth and development

2. It also helps with custom wish quotes, sharing points as rewards, etc which helps in boosting employees growth

3. The points redeem facility is very smooth and instantaneous and partnerships among all major brands, allows us to use the points in whatever category we wish to purchase in

4. Empuls also provides gift cards at discounted rates helping in cheaper purchase of products at all major platforms Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Only one, once the points redeem failed and but my money got deducted. Automatic refund didn't work and I had to raise through support for refund. Immediately received the amount after raising through support. Review collected by and hosted on G2.com.