--- title: Employee Navigator Reviews meta_title: 'Employee Navigator Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 168 reviews by the users' company size, role or industry to find out how Employee Navigator works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 168 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Employee Navigator Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

User Insights

Average based on 168 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Employee Navigator Reviews (168)

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Reviews

Employee Navigator Reviews (168)

View 1 Video Reviews
4.6
168 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and excellent customer support, which simplifies benefits administration for both HR teams and employees. The platform's ability to integrate with various payroll systems enhances efficiency, making it a valuable tool for managing employee benefits. However, some users note that there are limitations with certain integrations and reporting functionalities.

Pros & Cons

Generated from real user reviews
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Gavin G.
GG
Gavin G.
Senior People Operations Manager
Mid-Market (51-1000 emp.)
"Excellent All-in-One Solution for Employee Data and Benefits"
4.5/5
What do you like best about Employee Navigator?

It is a great software that houses both employee data and benefits. It is something that many benefit companies use and can help with EDIs or implementation. It works with most companies, their customer support is great. The Use for employees is very easy and to the point. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

I think sometimes EDI feeds can take awhile but that can happen with any software Review collected by and hosted on G2.com.

Mellany  W.
MW
Mellany W.
HR Manager
Mid-Market (51-1000 emp.)
"Helpful HRIS Integration, But Manual Data Entry Still Needed"
3.5/5
What do you like best about Employee Navigator?

That we can integrate it with our HRIS system makes it a lot easier to update benefits during open enrollment. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

That we still have to manually input demographic information even though the information was pulled directly from our HRIS system. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Simplifies Benefits and Payroll Integration, But Has a Steep Learning Curve"
3/5
What do you like best about Employee Navigator?

we use employee navigator to manage our benefits to employees. We integrated with our payroll system which made things much easier Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Employee Navigator is difficult to use and has many components in many different places. It is not an easy program to just pick up and use. Review collected by and hosted on G2.com.

kristina d.
KD
kristina d.
HR Manager
Mid-Market (51-1000 emp.)
"LOVE EN!"
5/5
What do you like best about Employee Navigator?

We love employee navigator it is so streamlined to use and it is great that it integrates with our payroll system makes benefit management so much easier. customer service is wonderful as well. I use this system every day. Our benefit broker implemented everything for us but there were no errors in that process. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Really the only issue i have with the system isn't even an issue with EN but out payroll systems limitation on connectivity with EN. it's a minor issue and one extra step so i don't mind it too much. no implementation issues. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Amazing support"
5/5
What do you like best about Employee Navigator?

User friendly- easy to do list and process to enroll employees- it is integrated with my onboarding /payroll platform Paylocity - so no manual need only validate the new user and employee get email direclty from Navigator. Employee have access to the platform to make personal changes too. I use the system weekly to finish onboard new hire - Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

would love for employee to be able to retrieve their medical card or direct link to the medical site instead of having to go a seperate site for carrier Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Good Features, But Integration Limitations and Extra Fees"
3.5/5
What do you like best about Employee Navigator?

It's a good tracking app for all employees, new hires, terminated employees, housed all benefits plans, enrollments, reporting, ACA tracking.

User friendly.

AI support is taking over customer support, very fast and easy to access.

Integration is easy to set up with carriers, payroll vendors.

Easy and fast implementation process. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

It doesn't connect and integrate to all carriers. You'd have to pay a fee to set it if it isn't already set up. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy to Use, Seamless G&A Partners Integration"
4/5
What do you like best about Employee Navigator?

It’s easy to use and integrates well with G&A Partners. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

So far I have not found anything I dislike Review collected by and hosted on G2.com.

Jillian P.
JP
Jillian P.
HR Director
Mid-Market (51-1000 emp.)
"Seamless Payroll Integration Makes Benefits Admin Effortless"
4/5
What do you like best about Employee Navigator?

It is a great system and integrated seamlessly with our payroll system (Paylocity), which made benefits admin a breeze! Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

At the time, there was no integration with Paycom (not sure if that has changed) bur that limited our choice of HRIS/payroll system. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Seamless Carrier and Payroll Integration"
4/5
What do you like best about Employee Navigator?

Integration between carriers and payroll provider. Employee Navigator is easy to use, employees don't have issues, all documentation is at an employees fingertips during open enrollment or a life event. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

creating unique reports are sometimes time consuming. Review collected by and hosted on G2.com.

CB
Crystal B.
SVP/CHRO
Mid-Market (51-1000 emp.)
"Streamlined Enrollment"
5/5
What do you like best about Employee Navigator?

EN (Employee Navigator) has helped streamline our enrollment process. Not only that, our employees are comfortable enough with the system to go in when they have a life event and make the changes without HR having to do the work. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

I wish I knew more about the set-up process. The positive is that my agent does all the set-up for us. Review collected by and hosted on G2.com.

Questions about Employee Navigator? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

How do I run reports in employee Navigator?

0 Upvotes
1
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GU
Guest User

How has Employee Navigator impacted your HR management, and what improvements could be made?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

13%

Employee Navigator Comparisons
Employee Navigator Features
Benefits Record Management
Enrollment Planning
Third-Party Carrier Integration