Recommendations to others considering Emburse Invoice Enterprise:
Since going live on Chrome River EXPENSE and INVOICE, we have been able to streamline our workflow processes with an automated paperless solution that benefits the finance organization and our business partners. I would highly recommend Chrome River to any organization looking to fully automate its current expense and invoice processes. Review collected by and hosted on G2.com.
What problems is Emburse Invoice Enterprise solving and how is that benefiting you?
Janney had a lengthy, manually-driven process for expense management. After an employee manually completed an Excel spreadsheet with line item expenses, it got routed for approval to one or more people. The routing process was to drop the sheet on the approver’s desk, and to send the approved expense report via inter-office mail to the accounts payable (AP) headquarters. AP was responsible for auditing the reports for accuracy, duplicate entries, compliance, approvals and GL/cost center allocations. It was only after AP received the reports that they could be tracked. The invoice workflow was just as manual and time-consuming. Invoices were mailed directly to headquarters, or sent to one of the 108 satellite branch managers. The invoices were manually approved and sent to AP via inter-office mail for processing. Processing included scanning and entry into the Microsoft Dynamics financial system. Many times, AP needed to send the invoice to another department for approval. Invoices weren’t tracked—so there was no transparency as to what was ‘out for approval,’ making month-end quite challenging.
The transition from spreadsheets to a fully automated cloud-based solution addressed the issues that Janney wanted to resolve. With a paperless and centralized AP process, everything is sent directly to a centralized email that the AP staff can access. Expense reports and invoices can be tracked throughout the workflow process providing more transparency for the employees and AP. With automated compliance and approval routing workflow through the business rules engine, out of compliance expenses are flagged and the others continue through the approval routing process without holding up the entire expense report. Enforcing compliance up front makes the auditing process much quicker and simpler. Expense reports are processed much faster and team members are reimbursed more quickly—making happier employees. Before automating workflows, weeks would go by before an invoice was approved and forwarded to AP for payment. With Chrome River INVOICE, invoices are automatically forwarded to the business owner much quicker and tracking is available throughout the entire workflow process. Review collected by and hosted on G2.com.