It is easy to use and approve. Easy to access the program. Review collected by and hosted on G2.com.
I am not confident with the submission process. Review collected by and hosted on G2.com.
It is easy to use and approve. Easy to access the program. Review collected by and hosted on G2.com.
I am not confident with the submission process. Review collected by and hosted on G2.com.
I like how it's user-friendly, simple, and easy to use. Review collected by and hosted on G2.com.
I wish I could have two windows open at the same time. Because sometimes, I need to reference an old invoice or something, and I hate having to keep going back and forth. But as soon as you try to open another tab of Chrome River, it automatically kicks you out of the tab you were working on. I wish that could be changed. :( Review collected by and hosted on G2.com.

I process invoices and expense reports and I appreciate that it is such a smooth process. Review collected by and hosted on G2.com.
I don't have any issues with the process. Review collected by and hosted on G2.com.
It is easy to use once you get the formatting down. Review collected by and hosted on G2.com.
Nothing really. It is pretty helpful for what I need to do. Review collected by and hosted on G2.com.
It s a great tool for all to submit and track. Review collected by and hosted on G2.com.
Implementation issues and some features. Review collected by and hosted on G2.com.
That it is web based, pretty intuitive to use Review collected by and hosted on G2.com.
reporting is missing, overview of invoices booked to a project Review collected by and hosted on G2.com.
I like the layout of Chrome River. Things are easy to find, and the design is intuitive. It makes submitting expenses and invoices less of a chore, much easier than filling out a manual form (like in the "old days"), and creates a seamless workflow that helps everyone get the job done.
I also love the Receipt Gallery, which makes it super simple to add receipts to an expense report, however, there is an issue with uploading receipts into the Receipt Gallery, which is discussed in the next section. Review collected by and hosted on G2.com.
When uploading pdfs to my Receipt Gallery, the program splits the invoices in half and creates 2 documents from one file. I'm hoping this issue can be fixed in future updates so that I don't have to go back and upload each receipt one-by-one into the expense report, which seems to work without splitting the file in half. However, the added benefit of using the Receipt Gallery is diminished because I'm unable to quickly add my receipts to the report. Review collected by and hosted on G2.com.
Convenient and simple to use. User friendly. Review collected by and hosted on G2.com.
It flips after you download attachment and changes to default and you have to retype in the info. so it makes you upload first then type always. Review collected by and hosted on G2.com.
You can upload all your receipts at once. Receipt categories would be nice. Review collected by and hosted on G2.com.
Sometimes searching for a specific location does not show up. Review collected by and hosted on G2.com.

Simple invoice and expense creation. The GUI is laid out in a way where you can submit an expense or invoice with little to no training. Review collected by and hosted on G2.com.
What i disliked about Chrome River Invoice is that there are too many mouse clicks to work through an expense/invoice or other admin functions that can be avoided to provide a more efficient and faster user experience. Review collected by and hosted on G2.com.
Thanks for your feedback! It's great to hear that your users find INVOICE intuitive and efficient to use. It is always our goal to deliver a five-star experience. Please reach out to your customer success manager for assistance or additional resources to help you optimize your routing rules and reporting. We are always available to help!
All the best,
Rachel
Averages based on real user reviews.
6 months
15 months
6%