Emburse Invoice Enterprise Reviews & Product Details

Automated approval routing and completely paperless. Also love the e-invoice feature for invoices with many lines to allocate. Capture is also new for us - with this service, our vendors can e-mail their invoices to our dedicated Chrome River Capture e-mail address where the invoices are automatically uploaded and OCR'd (and reviewed by a "human") which minimizes our data entry. Review collected by and hosted on G2.com.

Service desk tends to be slow. What used to take 1 week or less now takes 2 to 3 weeks minimum. OCR still needs a lot of improvement. I am getting a bit impatient because of how long it is taking for Emburse to improve OCR. Additionally, customers are encouraged to pay for service that used to be standard with their subscription. Review collected by and hosted on G2.com.

If you know how to navigate Chrome River, it is easy to use. Review collected by and hosted on G2.com.

On the drop-down menus, the C/M or the GL No. is not always there. Review collected by and hosted on G2.com.

It is easier to operate than the prior system used. Review collected by and hosted on G2.com.

When Action Required is noted on suspension, an explanation of how to add items would be helpful. Review collected by and hosted on G2.com.

mobile app works great, allows me to not only approve invoices for my area of responsibility, but also allows me to upload invoices and expenses for approval. web app is great, easy and intuitive and just works! Review collected by and hosted on G2.com.

I can't think of anything that I dislike about the product, it ticks all the boxes and works well. Review collected by and hosted on G2.com.

the OCR upload processes, it saves time; when it works properly Review collected by and hosted on G2.com.

the moments when uploads are stuck in limbo, unable to delete them; they continuously sit in the uploading mode. when OCR miss connecting vendor ID & name during the uploading processes. Review collected by and hosted on G2.com.

It makes the process of submitting expenses and invoices easy and not such a chore. Review collected by and hosted on G2.com.

The delays in approvals or banking verification is often slow and that can be frustrating. Review collected by and hosted on G2.com.

Prepopulation of previously used codes. Ability to copy an old invoice and update fields - time saver for recurring monthly invoices. Review collected by and hosted on G2.com.

Itemization for hotels does not always work. Review collected by and hosted on G2.com.

They are sure the employees get their reimbursements! They are on top of reaching out and assuring we are satisfied. Review collected by and hosted on G2.com.

I lik3le everything about them. Nothing negative to say. Review collected by and hosted on G2.com.

EASY ACCESS TO ALL THE PERTINENT DETAILS Review collected by and hosted on G2.com.

WOULD LIKE MULTIPLE WINDOWS TO SEE ON SAME PAGE FOR REFERENCING DATA WHILE INPUTTING Review collected by and hosted on G2.com.

Very user friendly and quick, easy and convenient. Makes submitting and processing invoices and reimbursements a breeze! Review collected by and hosted on G2.com.

There's nothing to dislike and lots to love! Review collected by and hosted on G2.com.