--- title: Emburse Invoice Enterprise Reviews meta_title: 'Emburse Invoice Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 105 reviews by the users' company size, role or industry to find out how Emburse Invoice Enterprise works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 105 scale: '5' date_modified: '2026-08-04' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Emburse Invoice Enterprise Reviews **Vendor:** Emburse **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 105 ## About Emburse Invoice Enterprise Emburse Invoice Enterprise is a global future-ready solution that allows you to quickly capture, store, match and approve invoices in a modern interface. Say goodbye to frustrations over mounting piles of paper, late payment fees and lack of visibility. Say hello to maximum efficiency, insight and agility with streamlined AP automation. ## Emburse Invoice Enterprise Pros & Cons **What users like:** - Users find Emburse Invoice Enterprise **easy to navigate** , making it user-friendly and simple to learn and use. (3 reviews) - Users appreciate the **intuitive interface** of Emburse Invoice Enterprise, making navigation and policy management effortless. (3 reviews) - Users find the **ease of learning** in Emburse Invoice Enterprise significantly enhances their overall experience and efficiency. (2 reviews) - Users appreciate the **easy navigation** of Emburse Invoice Enterprise, finding it intuitive and user-friendly across screens. (2 reviews) - Users love the **easy upload** feature, simplifying invoice population with drag-and-drop convenience and automatic data application. (2 reviews) - Users appreciate the **navigation ease** of Emburse Invoice Enterprise, finding it simple and intuitive to use. (2 reviews) - Users value the **user-friendly interface** of Emburse Invoice Enterprise, enhancing usability and simplifying complex processes. (2 reviews) - Users commend the **incredible customer support** of Emburse Invoice Enterprise, enhancing implementation and process improvements effectively. (1 reviews) - Customizability (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users face **receipt scanning issues** , as they struggle with duplicate invoice notifications after completing the submission process. (2 reviews) - Users experience **loading delays** and limited filtering options, impacting efficiency and usability of the platform. (1 reviews) - Users wish the **browse button for uploading invoices** was positioned at the top for easier access. (1 reviews) - Users experience **limited filtering options** and loading delays, which hinder efficiency and usability of the system. (1 reviews) - Users find **formatting issues** challenging as it hinders easy identification of data errors in the invoicing process. (1 reviews) - Users find **layout issues** frustrating, particularly with scrolling and the placement of the upload button. (1 reviews) - Limited Customization (1 reviews) - Users note a **lack of specific error identification** in Emburse Invoice Enterprise, making data review tedious and repetitive. (1 reviews) - Slow Loading (1 reviews) - Submission Issues (1 reviews) ## Emburse Invoice Enterprise Reviews ### 1. I love submitting invoices through Chrome River. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Emburse Invoice Enterprise?** Chrome River is easy to use. It is almost self-explanatory. **What do you dislike about Emburse Invoice Enterprise?** This is not necessarily a "dislike", but perhaps we could insert the invoice description once rather than twice. For example, once we fill out the description, it could auto-populate to the second field that requires an invoice description. Overall, I love the program. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Chrome River helps me pay and manage invoices for our attornies. I love the simplicity of the website, and I look forward to future innovations. ### 2. Can be frustrating **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Emburse Invoice Enterprise?** When the receipts are uploaded, it can be easy to submit. **What do you dislike about Emburse Invoice Enterprise?** It is not intuitive to find where each button leads to. Emailing receipts doesn't seem to always work, uploading photos can be tiresome. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Easier for adminstrative staff ### 3. Chrome river **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Emburse Invoice Enterprise?** recognition of receipts. Even hard to read or unusual format receipts are recognized **What do you dislike about Emburse Invoice Enterprise?** with there was a was to categorize an expense(using our internal categoriztions0 when I take picture of receipt **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** all receipt in one place! ### 4. Chrome river **Rating:** 5.0/5.0 stars **Reviewed by:** Puneeth B. | Practitioner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Emburse Invoice Enterprise?** It's once once of the best tool to review the invoices and process the rembursements also this tool is very user frendly user. **What do you dislike about Emburse Invoice Enterprise?** It's not identify the duplicate of invoices or rembursements which are sumbtted already. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** It's solve the manual wroke like invoice verification and entering manually. ### 5. Handle Department Billing for Trust and Estates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Emburse Invoice Enterprise?** It is user friendly and I find it easy to find out what invoices are paid and the status of them from the program. **What do you dislike about Emburse Invoice Enterprise?** Once in a while an invoice is lost and there isn't a way to track that missing invoice or to auto upload and then I must enter manually. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Less paper and more automation of the vendor invoicing process. ### 6. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Emburse Invoice Enterprise?** The software is very intuitive. It makes invoice processing easy! **What do you dislike about Emburse Invoice Enterprise?** There are no downsides to the software from my perspective. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** I simply needed to reassign an invoice to someone else, and I found it very easy to do. ### 7. Input and hit send. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Emburse Invoice Enterprise?** Like not having to mail out a check myself; like the wiring of funds. **What do you dislike about Emburse Invoice Enterprise?** Need more related categories to pick from. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** No problems only the speed in which an invoice can be paid. ### 8. Very satisfactory **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Emburse Invoice Enterprise?** The process is easy. No extra steps. Very straighforward. **What do you dislike about Emburse Invoice Enterprise?** I don't like the fact that I cannot search for invoices that may have been submitted by other users. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** N/A ### 9. User Friendly - Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Emburse Invoice Enterprise?** I love how easy it is to upload receipts and how accurate it is! Also, when doing an expense report with multiple entries, like hotel, airfare, Uber, CR makes it so easy to prepare the report. **What do you dislike about Emburse Invoice Enterprise?** I still have problems with navigating the editing of a report once it is submitted. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** The ease of facilitating expense report preparation has benefitted me greatly with saving time and giving great category options. ### 10. Use product daily **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Emburse Invoice Enterprise?** Product is clear and easy to use to submit invoices. **What do you dislike about Emburse Invoice Enterprise?** I find the Expense Reimbursement process more difficult. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** No paper. ### 11. Chrome River Invoice is Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn B. | Financial Systems Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Emburse Invoice Enterprise?** I can tell that they are forward-thinking in solving problems. Emburse uses newer technology and provides analytical insights. It's easy to use even for beginners and saves the AP staff a lot of manual effort. Because it is web-based and has supporting mobile apps, Chrome River is easy to access across any internet-capable device. Since our firm is located across the midwest, this allows us to work and function seamlessly. We send data between our core accounting system and Chrome River, which is vital. The API allows us to retrieve invoice attachments for a more accessible display to end-users and the core accounting system. **What do you dislike about Emburse Invoice Enterprise?** Although it works great now, the initial integration took multiple iterations of feedback and corrections. Sometimes getting support or development on an issue can take a few emails or calls. I would advise keeping custom workflow rules simple if possible as well. Because Chrome River allows so much customization, it's almost a negative that we took advantage of that, just in terms of maintenance or testing. Overall the product is solid and adds a lot of time-saving efficiencies and value; it's just about getting it set up. **Recommendations to others considering Emburse Invoice Enterprise:** Spend the time at the initial setup for testing and integrations to cover and test all scenarios. Re-test when there is a change. Chrome River lets you customize as much as you want, but it is easier for testing and future maintenance if you can keep it simple. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We're solving the problem of using a small AP staff to serve over 1,000 geographically dispersed employees by saving time and manual effort in the invoicing workflow. We also have thousands of vendors (not all in Chrome River), and the invoicing process works pretty well with our core accounting software to make payments. Emburse Chrome River worked the same from home when the pandemic hit as it did in the office. The transition was almost a non-factor. ### 12. Dynamic and Robust P2P Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan K. | Director of Finance/Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Emburse Invoice Enterprise?** During our discovery phase for a new P2P system, Chrome River was one of the few that we found to have an extremely dynamic and robust workflow engine that would meet our organization's needs. The ability to build unique/custom workflows on virtually any of the fields within the system, as well as add as many user-defined fields that we want/need for a cloud-based platform, was big a win for my team. **What do you dislike about Emburse Invoice Enterprise?** I wish there were better integrations/applications between the expense management platform with the Emburse Card program and the PO/Invoice modules. It would be nice to (1) issue a PO, (2) receive an invoice, and (3) pay with the Emburse card through the system without doubling the workflow approval fro both an invoice and a credit card expense. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** The workflow needs of our organization are unique as a non-profit. We have quite a few Program and Budget Owners that need to review PO's and Invoices so that we can satisfy this need through Chrome River. We can also handle encumbrance accounting reports through the system to provide helpful budget reports to those same users. ### 13. Chrome River Invoice **Rating:** 3.0/5.0 stars **Reviewed by:** Landon J. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Emburse Invoice Enterprise?** Chrome River has been a very easy software for our company to be able to use. It is pretty intuitive, so after implementation of Invoice and PO modules, we were able to easily train all of our employees. **What do you dislike about Emburse Invoice Enterprise?** Chrome River's customer service is probably the worst customer service out of all third-party softwares we use. We sometimes wait for weeks to hear back on cases submitted. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Chrome River Invoice and PO has helped us move away from manual PO's and Invoicing and has helped streamline our approval process. They customized our approval process based on our business policies. ### 14. Chrome River Expense Success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Emburse Invoice Enterprise?** The ease of the process of setting up payments is awesome. We have seen so much improvement in the timeliness of AP. **What do you dislike about Emburse Invoice Enterprise?** We had challenges with implementation. We faced that because of internal issues. **Recommendations to others considering Emburse Invoice Enterprise:** Take a deep dive into your current processes **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We used to lose paperwork all of the time and had to pay a ton of late fees. That is happening no more. ### 15. New Emburse User **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle B. | Accounts Payable and Financial Services Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Emburse Invoice Enterprise?** We were already using Chrome River for our expenses and reimbursements. So when the option to use Emburse cards was added, we knew we wanted to utilize that feature as well! We are using Emburse cards now to replace majority of our cash advances, with the ultimate goal of becoming a cashless campus. Almost everything can be completed virtually through desktop or mobile app options. **What do you dislike about Emburse Invoice Enterprise?** Implementation is taking longer than we hoped. The upside to that is how thorough the team is being with testing to prevent bigger issues after rollout. **Recommendations to others considering Emburse Invoice Enterprise:** It's a great program and very user friendly! It certainly increases visability and makes it easier to stay on top of employees who tend to put things off. Be ready for a lot of testing, it pays off. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Cash advances can be tricky. Getting the cash/check out on time, getting the expense reports turned in, collecting receipts, collecting unused funds etc. With the Emburse the entire process can be virtual, or close to (depending on if you choose to use a physical card or not). Now we don't need to wait to collect unused funds after an athletics trip. And thanks to the mobile app that Chrome River has, our users don't have to wait to build their expense report or turn in an invoice either. ### 16. Chrome River created efficiency and moved us into the 21st century! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Emburse Invoice Enterprise?** The workflow is invaluable! We can solicit approvals quickly and easily. There's no paper to get lost in the shuffle! **What do you dislike about Emburse Invoice Enterprise?** Set-up was tedious. Now that we've gone through it I'd like to go back and change a few things. But now we are charged for most of the changes we've requested. I wish it was more flexible. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Approvals & research functionality has created efficiency. ### 17. Very informative - **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Emburse Invoice Enterprise?** upcoming invoice form editor and vendor portal **What do you dislike about Emburse Invoice Enterprise?** none in particular; all are very informative and helpful **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** nothing at the moment ### 18. Everything you need at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Robert F. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Emburse Invoice Enterprise?** Having the ability to run your Accounts Payable Process Remotely and designing a workflow that best suits your business has been a tremendous help to our organization. Annual Audits are now fully paperless thanks to Chrome River's Invoice Platform. Month End closes are much quicker now, due to less Journal Entries. The other thing that makes this software great is having the ability to make changes and setting up rules that will make your process run smoother and quicker. **What do you dislike about Emburse Invoice Enterprise?** I would like to see more enhancements in the Chrome River Invoice Reporting. Sometimes the OCR Function has been issue with extracting the correct data on the Invoice **Recommendations to others considering Emburse Invoice Enterprise:** Before implementing the system, make sure your current database and workflow design is ready **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Reducing errors, accurate and timely payments to our Vendors. **Official Response from Rachel Lurie:** > Hi Robert, thanks so much for your feedback. It's great to hear that Chrome River INVOICE has helped reduce errors and ensure more timely vendor payments. Enhancements to INVOICE Reporting and Analytics are a part of the near-term road map, so please stay tuned for updates coming soon! Regarding OCR, Chrome River’s OCR engine leads the pack in its ability to read and parse data and create expense items. It extracts transaction data in multiple languages and currencies with more than 95% accuracy. The times when it is not as successful in extracting the data is typically on very complex invoices and/or lower quality images. Hope this info is helpful, and thanks again for your valuable feedback! Rachel ### 19. Chrome River invoice is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Adrienne K. | Accounting Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Emburse Invoice Enterprise?** The best part of invoice in Chrome is the accountability it holds on the users and approvers. My AP team can easily go back and check who submitted the invoice, when we received it or who needs to approve it next. **What do you dislike about Emburse Invoice Enterprise?** Reporting for Invoice seems fairly limited which makes it difficult for me to run reports for finance; however, analytics is making it easier for me to do this now. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** This streamlines our process from the time the vendor sends us the invoice to the time it takes for us to process and the pay the vendor. Our late fees and past due invoices have drastically decreased. ### 20. Time Saver for Processing Invoices **Rating:** 4.5/5.0 stars **Reviewed by:** Mario R. | Manager, Accounting Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Emburse Invoice Enterprise?** The optical character recognition makes imputing data a breeze, just validate and keep things flowing. This is possible by either uploading or emailing invoices to our unique email address, then magically, the system pulls out the data we need. **What do you dislike about Emburse Invoice Enterprise?** There wasn't a direct integration with our ERP so there was a good bit of work tying everything together. The process of charting out our routing rules was also very involved, but we had support from Chrome River to do this. **Recommendations to others considering Emburse Invoice Enterprise:** Pay attention to the routing rules you have in place prior to implementation. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** There is a lot more visibility on where invoices are in their submission and payment process, and this help with making timely decisions. Being able to also track compliance violations really help with know where our users need additional training - compliance reports really tell a useful story. ### 21. Chrome River INVOICE - Best Decision Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Alvin P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Emburse Invoice Enterprise?** The ability to see all outstanding invoices and where they are? **What do you dislike about Emburse Invoice Enterprise?** Not being able to manage the rules like EXPENSE but they are coming. **Recommendations to others considering Emburse Invoice Enterprise:** Don't wait. Do it as soon as possible. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We implemented INVOICE right before the COVID shelter in place. This worked our perfectly for us so we didn't have to email invoices all around the firm. ### 22. Extremely Flexible and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about Emburse Invoice Enterprise?** I really love that everything we have been able to dream up as a request for this product, their development team has been able to make it a reality. Therefore, we have gotten the benefit of their out-of-the-box development, but with the customization of a product built for my company from scratch. **What do you dislike about Emburse Invoice Enterprise?** Because there has been much customization the in-house training left a lot to be desired. My team had to essentially do all the training ourselves. One other thing that I have been waiting to see improvement on is the help desk. While we do eventually get all of our questions answered and problems fixed, it seems to take many communications back and forth and several days, if not weeks, before they are resolved. I believe much of this frustration could be solved if a single account manager were assigned that were familiar enough to quarterback issues when they arise. This person would then be able to liaise between our Admins and Chrome's Dev team and this would eliminate much of the confusion. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** One of the biggest benefits was allowing my employees in the field to submit, review, and approve invoices all from their phone and in most cases right from embedded scripts in their email, meaning in many cases they never even have to open the app. This has eliminated many of the bottlenecks that used to occur in our expense submission and approval process. Now we also have the audit trail and approval workflow that was sketchy before. ### 23. Chrome River INVOICE User **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Emburse Invoice Enterprise?** So easy to upload invoice into Chrome Riv **What do you dislike about Emburse Invoice Enterprise?** Not much to dislike. ------------------ **Recommendations to others considering Emburse Invoice Enterprise:** Keep the approval routing rules simple. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Lost paper invoices submitted to AP. Approval routing. Tracking of invoices. Payment status inquiry from Users and no need to reach out to AP team. ### 24. Invoice workflow resource to solve companies issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Emburse Invoice Enterprise?** Digital workflow captures approvals easily, time stamps, and approvals via email. **What do you dislike about Emburse Invoice Enterprise?** Invoice Export is limited and have to request images for all exports when the images should automatically be sent via email. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We are a national company so getting physical signatures was no longer possible so the digital approval was most needed. Also, we are moving away from paper and CR allowed that to happen. ### 25. ChromeRiver - The Invoice tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek B. | Business Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Emburse Invoice Enterprise?** The submission of invoice has been a very friendly task for the submitter. As it friendly to submit along with it most importantly provides the organisations policies knowledge by showing an alert if anything has been chosen wrongly. **What do you dislike about Emburse Invoice Enterprise?** Well have not found any negative review as far as now. **Recommendations to others considering Emburse Invoice Enterprise:** Well it is an exceptional tool with such user friendly options. It comes has a great in hand! **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We are auditing the invoices. ### 26. BA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Emburse Invoice Enterprise?** Automated workflow. end users like how easy it is **What do you dislike about Emburse Invoice Enterprise?** Cloud base system. Sometime have to wait long **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We wanted to solve real time cash balance and work flow ### 27. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Emburse Invoice Enterprise?** I like the design flow it made it very user friendly and easy to read **What do you dislike about Emburse Invoice Enterprise?** no dislike anything but one dislike that we aren't currently using at Nysut. **Recommendations to others considering Emburse Invoice Enterprise:** user friendly and accessibility **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** able to integrate with current accounting system ### 28. ChromeRiver Invoice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2018 **What do you like best about Emburse Invoice Enterprise?** Transparency at every stage of the invoice process **What do you dislike about Emburse Invoice Enterprise?** Recently there have been problems with our vendor feed not updating new vendors. This has been an ongoing problem that has yet to be resolved. **Recommendations to others considering Emburse Invoice Enterprise:** Not at this time **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Faster processing time. Ease of pulling supporting documents. ### 29. Paperless Expense Reports and Easy Approvals **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Emburse Invoice Enterprise?** The approval process is easy, and creating reports is pretty user friendly. The interface is easy to use for people with a varied level of computer literacy. **What do you dislike about Emburse Invoice Enterprise?** The help desk can be a bit slow, and often you will be expected to do the work yourself. They do provide quick instruction, but it would make sense they just change it. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We no longer have to track paper, it also allows for more accountability. ### 30. Chrome River **Rating:** 5.0/5.0 stars **Reviewed by:** Steve P. | Senior Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2020 **What do you like best about Emburse Invoice Enterprise?** Chrome River invoice automation is impressive and a huge upgrade from our previous expense tool. **What do you dislike about Emburse Invoice Enterprise?** Admin settings can be a bit confusing at times. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Automation has solved issues related to improper or careless expense reporting. ### 31. Great Experience as a First Time Chrome River User **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2018 **What do you like best about Emburse Invoice Enterprise?** This product is simple to use, and it has saved us an incredible amount of time and effort. **What do you dislike about Emburse Invoice Enterprise?** Could use better training at first, but once you get going it's fairly intuitive anyway. **Recommendations to others considering Emburse Invoice Enterprise:** Excellent product, saves an incredible amount of time. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We were looking to streamline our invoice payment process, reduce paper, and provide an efficient way for our attorneys (and their secretaries) to get this done. We've succeeded on all accounts. ### 32. Chrome River Invoice **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Emburse Invoice Enterprise?** OCR capability to accurately extract data from invoices - greatly reduces processing time. **What do you dislike about Emburse Invoice Enterprise?** We had to work creatively with our implementation coordinator to create internal controls for a small organization. Some of the rules and security features in the Invoice product do not work the same way in Expense, and vice versa. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Our two offices now work seamlessly as one office and paper has been eliminated in the accounts payable process. We are now able to quickly retrieve cost backup required by our e-billing clients with the click of a button instead of numerous trips to the file cabinet! ### 33. Efficient Expense and Invoice Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Kim F. | Assistant Controller, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Emburse Invoice Enterprise?** Chrome River is extremely user friendly which makes it easy to use and train others on. One of the great things about is it the ability to easily tailor it to what works best for your firm's needs. **What do you dislike about Emburse Invoice Enterprise?** We have noted that we would like to be able to report or filter on a level based off of gl account or matter. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Chrome River eliminates unnecessary paper and maintains a strong audit trail. It makes the entire process more efficient and allows for a greater level of visibility for everyone involved in the process. ### 34. Expense and Invoice Automation made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn E. | Accounts Payable Manager, Food Production, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Emburse Invoice Enterprise?** Since going live on Chrome River EXPENSE and INVOICE, we have been able to streamline our workflow processes with an automated paperless solution that benefits the finance organization and our business partners. I would highly recommend Chrome River to any organization looking to fully automate its current expense and invoice processes. **What do you dislike about Emburse Invoice Enterprise?** Reporting Analytics had some initial bugs and was difficult to use. **Recommendations to others considering Emburse Invoice Enterprise:** Since going live on Chrome River EXPENSE and INVOICE, we have been able to streamline our workflow processes with an automated paperless solution that benefits the finance organization and our business partners. I would highly recommend Chrome River to any organization looking to fully automate its current expense and invoice processes. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Janney had a lengthy, manually-driven process for expense management. After an employee manually completed an Excel spread sheet with line item expenses, it got routed for approval to one or more people. The routing process was to drop the sheet on the approver’s desk, and to send the approved expense report via inter-office mail to the accounts payable (AP) headquarters. AP was responsible for auditing the reports for accuracy, duplicate entries, compliance, approvals and GL/cost center allocations. It was only after AP received the reports that they could be tracked. The invoice workflow was just as manual and time-consuming. Invoices were mailed directly to headquarters, or sent to one of the 108 satellite branch managers. The invoices were manually approved and sent to AP via inter-office mail for processing. Processing included scanning and entry into the Microsoft Dynamics financial system. Many times, AP needed to send the invoice to another department for approval. Invoices weren’t tracked—so there was no transparency as to what was ‘out for approval,’ making month-end quite challenging. The transition from spread sheets to a fully automated cloud-based solution addressed the issues that Janney wanted to resolve. With a paperless and centralized AP process, everything is sent directly to a centralized email that the AP staff can access. Expense reports and invoices can be tracked throughout the workflow process providing more transparency for the employees and AP. With automated compliance and approval routing workflow through the business rules engine, out of compliance expenses are flagged and the others continue through the approval routing process without holding up the entire expense report. Enforcing compliance up front makes the auditing process much quicker and simpler. Expense reports are processed much faster and team members are reimbursed more quickly—making happier employees. Before automating workflows, weeks would go by before an invoice was approved and forwarded to AP for payment. With Chrome River INVOICE, invoices are automatically forwarded to the business owner much quicker and tracking is available throughout the entire workflow process. ### 35. Easy and Always Advancing **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany N. | Accounts Payable Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Emburse Invoice Enterprise?** I like how organized the invoice side of Chrome River is. All the information is neat, clean, and easy to navigate through. I was new to Chrome River when I got to my current company and everything was very easy to learn. All invoices come to me for final approval and Chrome River makes it easy to see the information all in one place. **What do you dislike about Emburse Invoice Enterprise?** Other than a few bugs I have run into (probably because we are still on the Platinum user interface) I wish you could sort invoices by due date. In the Invoice Management module you can sort by almost every category. If I could sort invoices by due date I would be able to manage the outstanding invoices a little better. **Recommendations to others considering Emburse Invoice Enterprise:** Take advantage of training Chrome River has available and use the help desk often as you need to. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Keeping everything in one place. Being able to search in Invoice Management by all the different filters makes finding a specific invoice very easy. I don't have to spend too much time researching. ### 36. Chrome River **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Emburse Invoice Enterprise?** The ease of use and cost savings created via the product. **What do you dislike about Emburse Invoice Enterprise?** For corporate credit card submissions it can be hard to determine if a receipt has automatically been added to a transaction. This is a very minor issue/concern. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** We've solved the shuffling of physical paper while reducing the approval and reimbursement times to our associates. ### 37. Chrome River - Invoices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2019 **What do you like best about Emburse Invoice Enterprise?** I like how easy it is to upload an invoice from your desktop, include relevant information (i.e. vendor information and GL code), and quickly submit it to ensure that your vendors get paid in a timely manner (within a couple of weeks). **What do you dislike about Emburse Invoice Enterprise?** I have no complaints to bring to light of Chrome River Invoice. It's a simple, easy to use software for reimbursement purposes. I am content with it. **Recommendations to others considering Emburse Invoice Enterprise:** I would recommend using Chrome River Invoice. It's simple and easy to use. You can easily pay your vendors back using this software. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** I work a lot with vendors so it's certainly beneficial to be able to receive an invoice, quickly submit it to Chrome River Invoice, and then know with certainty that the vendor will be paid within a couple of weeks. ### 38. Invoice Automation made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Craig N. | Accounting Coordinator, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Emburse Invoice Enterprise?** Now that we receive paperless invoices we are able to monitor the approval process and provide prompt payment to our vendors. All of our approvers outside of our accounting department are able to approve everything they need through their email. This has saved so much time and allows users to approve from anywhere and on multiple devides. **What do you dislike about Emburse Invoice Enterprise?** The OCR technology is constantly improving but still misreads invoices from time to time making more work for accounts payable before the invoice can be sent for approval. **Recommendations to others considering Emburse Invoice Enterprise:** This product is great and Chrome River is constantly upgrading the functionality. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** As a law firm many of our attorneys or paralegals would receive invoices from various vendors which would sit on their desks for months at a time. Using the automated invoice has allowed our company to monitor invoices better but also have a realistic value on pending invoices. **Official Response from Rachel Lurie:** > Hi Craig, thanks for sharing your experiences. It's great to hear that our INVOICE solution has allowed your organization to provide more prompt payments to your vendors, as well as have a more accurate view of invoice status. You are right that OCR technology is constantly evolving, and Chrome River is proud to lead the pack with 95% accuracy in its ability to extract and parse data to create expense items. We appreciate your feedback! Rachel ### 39. Good, not great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Emburse Invoice Enterprise?** For invoicing, the best part is the approval process. For my organization, depending on the coding, it would automatically route to the proper approver in the proper department for that invoice. It would provide the approver with an easy to use approval email that they could approve within their email, along with a report that showed all the information. This made approving invoices fast and easy. **What do you dislike about Emburse Invoice Enterprise?** Any time there was something that needed to be changed within the submission of an invoice, it was also confusing for end users to find within their dashboard. Not all the fields were available to change either, so depending on what needed to be changed, they might need to delete and completely restart the entry. **Recommendations to others considering Emburse Invoice Enterprise:** Properly train whoever the end users are to submit invoices correctly with all information. If invoices are submitted correctly the first time, this tool will be extremely valuable. When our end users weren't properly trained and had to have submissions sent back for editing, that's when we ran into the most trouble. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** When everything is correct on an invoice submission and nothing needs changing, it's really easy to use and approve invoices. It gets invoices through the proper approval channels quickly and efficiently and helps our AP department make incredibly timely payments. ### 40. This is much better than Banner T & E **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Emburse Invoice Enterprise?** The UI is nicer, it is more modern, and setting up the integrations should have been easy. **What do you dislike about Emburse Invoice Enterprise?** The project was well underway before we (ITS) became involved. **Recommendations to others considering Emburse Invoice Enterprise:** While not perfect, this is much better than Banner T & E. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Today's process is smoother, easier, and more accurate that the old one. ### 41. Paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Emburse Invoice Enterprise?** I like the fact that everything is electronic and we don’t have to manually enter them into our payable system. **What do you dislike about Emburse Invoice Enterprise?** Being able to see who approved what are the line item transaction. **Recommendations to others considering Emburse Invoice Enterprise:** Configurations are a little hard **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** No problems ### 42. Outstanding system, would recommend to any type of business, big or small. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Emburse Invoice Enterprise?** The best thing about chrome river invoicing is the fact that there is NO room for double payments to vendors. Chrome river alerts the creator of this information. Additionally, chrome river automatically sets up your approval process so there are no more late payments. **What do you dislike about Emburse Invoice Enterprise?** I have not found a down side as of yet for our business. **Recommendations to others considering Emburse Invoice Enterprise:** I don't know what your waiting for. Chrome river is an amazing software. It helps to keep your business a float and your employees posted on their performance. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Chrome river has allowed us here at the NET to ensure we are not double paying vendors, that we are paying vendors within our NET 30 days and it allows all of the VP's here to see what spending is going on with their daily operations. **Official Response from Rachel Lurie:** > Thanks so much for your recommendation, we are thrilled to hear that INVOICE is helping eliminate double payments and late payments for your organization. Best, Rachel ### 43. New to the Product **Rating:** 4.0/5.0 stars **Reviewed by:** Lupe S. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Emburse Invoice Enterprise?** We have not implemented the product yet, but we are excited to see how it will transform our college. **What do you dislike about Emburse Invoice Enterprise?** I don't have anything negative yet since we haven't implemented yet. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Reducing Paper, ensuring compliance and adding visibility. ### 44. CR Invoicing **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine M. | Accountant and Travel Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Emburse Invoice Enterprise?** Although we do not utilize the entire invoicing platform, we do use a portion to direct pay vendor in relation to travel. **What do you dislike about Emburse Invoice Enterprise?** Still having a few issues with functionality in relation to student travel. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Going paperless - trackability - mainstreaming the flow of approval ### 45. Nice expense reimbursement tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Emburse Invoice Enterprise?** user friendly, I like OCR technology since it makes easier to prepare an expense report. **What do you dislike about Emburse Invoice Enterprise?** Sometimes, scanned copy of receipt is cut off to two separate pages **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** It saves lost of time for AP staff. ### 46. Better overall control of invoice processing and backup management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Emburse Invoice Enterprise?** Chrome River has given us the ability to provide direct backup needs for billing to all staff; manages duplicates on the front end and provides payment data to staff when needed. **What do you dislike about Emburse Invoice Enterprise?** There is currently nothing I really dislike re Chrome Invoice. **Recommendations to others considering Emburse Invoice Enterprise:** It's the perfect workflow to help manage all your Firm and Client-Related invoicing. Very transparent. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Time savings for the AP staff and also better access to data for the overall staff. ### 47. Excellent Invoice Product for Law Firms **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse R. | Financial Analysis Manager, Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Emburse Invoice Enterprise?** Paperless system; robust configurable routing and compliance rules engine; intuitive interface; full visibility into invoice statuses; scalable with existing staff, (as the firm grows there is less of a need to hire more staff); access to a fully functioning QA testing environment, making it easy to test how items may route or how exports are affected by GL mapping changes before making the changes in the production environment; self-service for most Admin level functions without needing to get support involved; analytics tool is powerful and the support is good (however see dislikes as well). **What do you dislike about Emburse Invoice Enterprise?** On the Admin side getting updates to or creating new rules for routing or compliance can sometimes take longer than expected. The Analytics system is often slow and can be frustrating when building Ad Hoc reports, standard reports are useful by the interface can be confusing and there is currently no way to save settings for standard reports that are used frequently, requiring you to re-do the set up each time. **Recommendations to others considering Emburse Invoice Enterprise:** Be sure to do your due diligence and check all options and don't be afraid to ask questions up front. Our experience showed a very competent team willing to go over items multiple times if needed. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Eliminated the need for paper and manual routing of requests; ensured proper backup is included before final approval is made; increased visibility of invoice status to end users; reporting that allows for better visibility of spend in different areas. ### 48. Chrome River Invoice Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2018 **What do you like best about Emburse Invoice Enterprise?** The system instills accountability of approvals and tracking of invoices in the system **What do you dislike about Emburse Invoice Enterprise?** The system can be a bit rigid in that in can only handle certain types of requests. However, the CR team is helping us to build out the system to be able to handle new vendors, helpful hints for users, short key strokes for allocating invoices and other features to make it more user friendly. **Recommendations to others considering Emburse Invoice Enterprise:** Make sure you do your due diligence when considering this product. We were told we'd have to do an extensive system build out which would cost several thousand dollars in addition to the CR invoices just to get our accounting system (MS dynamics) to speak with the CR software. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Currently we have an AP inbox that is voluminous where invoices and approvals can get lost. ### 49. Time Savings = $$$ Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2018 **What do you like best about Emburse Invoice Enterprise?** One stop process for invoicing. Streamlines the whole system and that translates to saved time and money. **What do you dislike about Emburse Invoice Enterprise?** App can be buggy, once in a while a picture will fail to upload. Despite that it is a huge improvement compared to the prior system **Recommendations to others considering Emburse Invoice Enterprise:** Initial expenditures will yield great savings in the future. This pays for itself. **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Identifying costs that can be consolidated or eliminated. Increased audits of invoices have reduced costs significantly. ### 50. Chrome River Invoice **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2018 **What do you like best about Emburse Invoice Enterprise?** I like the fact that you can easily see the movement of the invoice flow and that you can move the invoice for approval electronically while maintaining compliance with corporate policy. This has the ability for us to turnaround invoices in a much quicker fashion than the current practice allows. There is a common feel between Chrome River Expense and Chrome River Invoice which is an added benefit for users. **What do you dislike about Emburse Invoice Enterprise?** At this time there are not any dislikes with the system that I can comment on for this review. **Recommendations to others considering Emburse Invoice Enterprise:** Ask for a demo to see the potential benefits to your current invoice process. Good people to work with! **What problems is Emburse Invoice Enterprise solving and how is that benefiting you?** Greater awareness of the invoice status and compliance with policy. It gives greater ability for AP to spend time on other projects instead of tracking down paper invoices. Invoices do not have to be interofficed for approval and can now be approved via email if the user desires. Chrome River is able to integrate with our ERP system making the flow of information easy. ## Emburse Invoice Enterprise Discussions - [What is invoice management software?](https://www.g2.com/discussions/what-is-invoice-management-software) - [How do you use Chrome River expenses?](https://www.g2.com/discussions/emburse-chrome-river-invoice-how-do-you-use-chrome-river-expenses-6bf9a8e1-43be-439f-87ab-2e5e8b4e1e9b) - [How do you use Chrome River expenses?](https://www.g2.com/discussions/emburse-chrome-river-invoice-how-do-you-use-chrome-river-expenses) - [What is Chrome River Invoice?](https://www.g2.com/discussions/what-is-chrome-river-invoice) - [What does Chrome River do?](https://www.g2.com/discussions/what-does-chrome-river-do) - [View Emburse Invoice Enterprise pricing details and edition comparison](https://www.g2.com/products/emburse-invoice-enterprise/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A26%3A20+-0500&secure%5Bsession_id%5D=db174e1a-da5a-4fa7-946e-c54886145304&secure%5Btoken%5D=8c7e8eaa2afd417236e5486c13f9beb6be9bedd0bb60dcb276c70a4b92e48aac&format=llm_user) ## Emburse Invoice Enterprise Features **Invoice Management** - Capture - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top Emburse Invoice Enterprise Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,046 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,966 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,783 reviews)