I like the fact that everything is electronic and we don’t have to manually enter them into our payable system. Review collected by and hosted on G2.com.
Being able to see who approved what are the line item transaction. Review collected by and hosted on G2.com.
The best thing about chrome river invoicing is the fact that there is NO room for double payments to vendors. Chrome river alerts the creator of this information. Additionally, chrome river automatically sets up your approval process so there are no more late payments. Review collected by and hosted on G2.com.
I have not found a down side as of yet for our business. Review collected by and hosted on G2.com.
Thanks so much for your recommendation, we are thrilled to hear that INVOICE is helping eliminate double payments and late payments for your organization.
Best,
Rachel
We have not implemented the product yet, but we are excited to see how it will transform our college. Review collected by and hosted on G2.com.
I don't have anything negative yet since we haven't implemented yet. Review collected by and hosted on G2.com.
Although we do not utilize the entire invoicing platform, we do use a portion to direct pay vendor in relation to travel. Review collected by and hosted on G2.com.
Still having a few issues with functionality in relation to student travel. Review collected by and hosted on G2.com.
user friendly, I like OCR technology since it makes easier to prepare an expense report. Review collected by and hosted on G2.com.
Sometimes, scanned copy of receipt is cut off to two separate pages Review collected by and hosted on G2.com.
Chrome River has given us the ability to provide direct backup needs for billing to all staff; manages duplicates on the front end and provides payment data to staff when needed. Review collected by and hosted on G2.com.
There is currently nothing I really dislike re Chrome Invoice. Review collected by and hosted on G2.com.
Paperless system; robust configurable routing and compliance rules engine; intuitive interface; full visibility into invoice statuses; scalable with existing staff, (as the firm grows there is less of a need to hire more staff); access to a fully functioning QA testing environment, making it easy to test how items may route or how exports are affected by GL mapping changes before making the changes in the production environment; self-service for most Admin level functions without needing to get support involved; analytics tool is powerful and the support is good (however see dislikes as well). Review collected by and hosted on G2.com.
On the Admin side getting updates to or creating new rules for routing or compliance can sometimes take longer than expected. The Analytics system is often slow and can be frustrating when building Ad Hoc reports, standard reports are useful by the interface can be confusing and there is currently no way to save settings for standard reports that are used frequently, requiring you to re-do the set up each time. Review collected by and hosted on G2.com.
The system instills accountability of approvals and tracking of invoices in the system Review collected by and hosted on G2.com.
The system can be a bit rigid in that in can only handle certain types of requests. However, the CR team is helping us to build out the system to be able to handle new vendors, helpful hints for users, short key strokes for allocating invoices and other features to make it more user friendly. Review collected by and hosted on G2.com.
One stop process for invoicing. Streamlines the whole system and that translates to saved time and money. Review collected by and hosted on G2.com.
App can be buggy, once in a while a picture will fail to upload. Despite that it is a huge improvement compared to the prior system Review collected by and hosted on G2.com.
I like the fact that you can easily see the movement of the invoice flow and that you can move the invoice for approval electronically while maintaining compliance with corporate policy. This has the ability for us to turnaround invoices in a much quicker fashion than the current practice allows. There is a common feel between Chrome River Expense and Chrome River Invoice which is an added benefit for users. Review collected by and hosted on G2.com.
At this time there are not any dislikes with the system that I can comment on for this review. Review collected by and hosted on G2.com.
Averages based on real user reviews.
6 months
15 months
6%
