Eksido is a dedicated Salesforce Independent Software Vendor (ISV partner committed to guiding organizations through their digital transformation journeys. By leveraging the Salesforce Customer Success Platform, Eksido helps businesses unlock their full potential, ensuring that success becomes a repeatable and scalable outcome. Their Innovative Evolution Transformational Technology model is designed to facilitate seamless transitions from initial concepts to successful Salesforce implementations.
Key Features and Functionality:
- Comprehensive Salesforce Integration: Eksido specializes in integrating various Salesforce products, including Interaction Studio, Marketing Cloud, Sales Cloud, Service Cloud, Datorama, Journey Builder, Advertising Studio, Pardot, Audience Studio, and Customer 360.
- End-to-End Support: From the initial planning stages to full-scale production, Eksido provides continuous support, ensuring that each phase of the digital transformation is executed effectively.
- Cross-Functional Optimization: By breaking down organizational silos, Eksido promotes cross-functional collaboration, leading to the development of high-performing teams.
- Enhanced Customer Experience: Focusing on delivering a 360-degree customer experience, Eksido helps businesses transition from traditional customer interactions to comprehensive, customer-centric strategies.
Primary Value and Solutions Provided:
Eksido addresses the common challenges organizations face during digital transformations, such as fragmented processes and underutilized technologies. By offering expert guidance and tailored solutions, they ensure that businesses can fully harness the capabilities of the Salesforce platform. This approach leads to improved operational efficiency, enhanced customer satisfaction, and sustained business growth.