
I like that Amex GBT Egencia is very user-friendly. My travelers can go to the portal, and everything they need for their trip is all in one location. The initial setup was very easy and simple. Review collected by and hosted on G2.com.
I think some of the reporting could use improvement. And some of the searching capabilities could be improved as well. I am a long time customer and reporting for me previously was so much easier. I could simply go to the reporting tab and enter some specific data that I am trying to search for and it was so simple to generate a report. Now, it seems that it is a little more difficult to do a quick search. Just a more simplified easier to use reporting tool would help. I would like to be able to customize it be simple. I would just need dates and a ticket number and search based off that. Review collected by and hosted on G2.com.
Hi Denise,
Thank you for your review! We are always improving our service to make the process easier for our customers. Your feedback will be sent back to our internal team.
Thanks,
Amex GBT


