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# Egencia by Amex GBT vs SAP Concur Comparison - What are their main differences?

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Egencia by Amex GBTSAP Concur[+ Add Product](#)

Reviews

**Egencia by Amex GBT** [

4.5/5(935)

](https://www.g2.com/products/egencia-by-amex-gbt/reviews#reviews)

**SAP Concur** [

4/5(7,221)

](https://www.g2.com/products/sap-concur/reviews#reviews)

Pricing

**Egencia by Amex GBT**
No pricing available

**SAP Concur**
 **Starting at $7.00** · Base

**Pricing Insights**
from reviews

Time to Implement

**Egencia by Amex GBT**
2 monthsFaster

Based on 32 responses

**SAP Concur**
4 months

Based on 105 responses

Return on Investment

**Egencia by Amex GBT**
13 months4 months sooner

Based on 30 responses

**SAP Concur**
17 months

Based on 83 responses

Perceived Cost

**Egencia by Amex GBT**
$$$$$

**SAP Concur**
$$$$$

Average Discount

**Egencia by Amex GBT**
15%4% more

**SAP Concur**
11%

 ![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

G2 offers free advice on this comparison.

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Pros & Cons

**Egencia by Amex GBT**
[
Ease of Use (96)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1140391&qs=pros-and-cons#reviews)[
Easy Booking (70)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139042&qs=pros-and-cons#reviews)[
Poor Customer Support (29)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139115&qs=pros-and-cons#reviews)[
Booking Issues (25)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139961&qs=pros-and-cons#reviews)

**SAP Concur**
[
Ease of Use (519)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303513&qs=pros-and-cons#reviews)[
Expense Management (425)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303802&qs=pros-and-cons#reviews)[
Not Intuitive (106)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303082&qs=pros-and-cons#reviews)[
Learning Curve (98)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1302819&qs=pros-and-cons#reviews)

Integrations

**Egencia by Amex GBT**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01ed0535f85e0642025744db1e493e01/abacus-2026-01-28.png "Product Avatar Image")

Abacus

](https://www.g2.com/products/abacus-2026-01-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22c3859d1ea2db7c3965d0825975f2ae/certify-certify.png "Product Avatar Image")

Certify

](https://www.g2.com/products/certify-certify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd9b0bfb1f3808b39549e873c236f95f/coupa-software-coupa.png "Product Avatar Image")

Coupa

](https://www.g2.com/products/coupa-software-coupa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e133b0269b65c3c7fb6972a1bb819d6b/databasics-pty-ltd-databasics.png "Product Avatar Image")

databasics

](https://www.g2.com/products/databasics-pty-ltd-databasics/reviews)[
View all
](https://www.g2.com/products/egencia-by-amex-gbt/integrations)

**SAP Concur**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6581ac213d7946f2ef27505905652457/adp-global-payroll.png "Product Avatar Image")

ADP Global Payroll

](https://www.g2.com/products/adp-global-payroll/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6581ac213d7946f2ef27505905652457/adp-hr-assist.png "Product Avatar Image")

ADP HR Assist

](https://www.g2.com/products/adp-hr-assist/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image")

Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34e9bd958c29155171cd80d177e14ddf/airbnb.jpg "Product Avatar Image")

Airbnb

](https://www.g2.com/products/airbnb/reviews)[
View all
](https://www.g2.com/products/sap-concur/integrations)

Screenshots

**Egencia by Amex GBT**
 ![Egencia by Amex GBT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1793447/Egencia-Home-screen-chat-ai-image%282%29.png)

**SAP Concur**
 ![SAP Concur screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1360468/Home-Morning.png)

Ratings

Meets Requirements

**Egencia by Amex GBT**

9.1

9.1705

**SAP Concur**

8.7

8.76,034

Ease of Use

**Egencia by Amex GBT**

9.1

9.1714

**SAP Concur**

8.0

8.06,119

Ease of Setup

**Egencia by Amex GBT**

9.1

9.1356

**SAP Concur**

8.0

8.01,470

Ease of Admin

**Egencia by Amex GBT**

8.8

8.8248

**SAP Concur**

8.1

8.1920

Quality of Support

**Egencia by Amex GBT**

8.9

8.9627

**SAP Concur**

8.0

8.04,416

Has the product been a good partner in doing business?

**Egencia by Amex GBT**

8.9

8.9253

**SAP Concur**

8.1

8.1901

Product Direction (% positive)

**Egencia by Amex GBT**

8.0

8.0653

**SAP Concur**

7.3

7.35,904

Features

Expense Management[Hide 101 FeaturesShow 101 Features](javascript:void(0);)

8.7

458

8.4

5,302

Expense Reports

Ease of Creating Expense Reports

8.5(tied score)

44

8.5(tied score)

4598

|

Verified

Bank / Credit Card Integration

8.6(tied score)

47

8.6(tied score)

3575

|

Verified

Smart Categorization

8.8(won by 0.8)

45

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

3511

|

Verified

Digital Receipt Management

8.7(won by 0.2)

44

8.5

4383

|

Verified

Employee Reimbursement

8.4

33

8.8(won by 0.4)

4169

|

Verified

Currency Conversions

8.5(won by 0.1)

28

8.4

2103

|

Verified

Corporate Card

8.7(won by 0.1)

45

8.6

2904

|

Verified

Credit Card Management

Not enough data

Not enough data

Agentic AI - Expense Management

Autonomous Task Execution

Not enough data

8.1(won by default)

100

Cross-system Integration

Not enough data

8.2(won by default)

118

Travel Management

Ease of Booking

9.0(won by 0.8)

395

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

3420

|

Verified

Itinerary Management

8.9(won by 0.6)

364

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

3219

|

Verified

Trip Notifications

9.1(won by 0.6)

358

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

3163

|

Verified

Advanced Integrations

8.2

249

|

Verified

8.3(won by 0.1)

2380

|

Verified

Booking Management

9.0(won by default)

5

Not enough data

User Management

Not enough data

10.0(won by default)

5

Online Booking

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Restriction Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Travel Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Client Invoicing

Invoice Creation and Delivery

8.4(won by 0.1)

34

8.3

1569

|

Verified

Electronic Payments

8.4

36

8.5(won by 0.1)

1730

|

Verified

Project Accounting / Revenue Recognition

8.7(won by 0.4)

31

8.3

1373

|

Verified

Optical Character Recognition

Not enough data

7.7(won by default)

5

Biometric Recognition

Not enough data

Not enough data

Generative AI - Expense Management

Image-to-Text

Not enough data

8.2(won by default)

15

Text Generation

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Additional Functionality

Approval Process Control

Not enough data

9.0(won by default)

5

Audit Trail

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Budgeting/Forecasting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Automated Receipt Matching

Not enough data

Not enough data

Mobile Receipt Upload

Not enough data

Not enough data

Billable & Non-Billable Hours

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile

Receipt Capture

8.5

34

8.8(won by 0.3)

3764

|

Verified

Mileage Tracking

8.3

27

8.6(won by 0.3)

2465

|

Verified

Travel Itinerary and Flight Status Updates

8.8(won by 0.2)

52

8.6

2689

|

Verified

Expense Tracking

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Platform

Embedded AI / Machine Learning

8.4(won by 0.6)

30

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

728

|

Verified

Complex Approval Workflow

9.0(won by 0.9)

30

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

2090

|

Verified

Generative AI

Not enough data

Not enough data

Administration

PCI Regulation Compliant

9.0(won by 0.7)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

1163

|

Verified

Administration

Business Tool Integration

8.9(won by 0.5)

28

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

1448

|

Verified

Workflow

8.8(won by 0.3)

30

8.5

1739

|

Verified

Automated Reminders

8.9(won by 0.5)

40

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

1600

|

Verified

Policy Compliance Management

8.8(won by 0.3)

37

8.5

1544

|

Verified

User, Role, and Access Management

8.9(won by 0.3)

37

8.6

1584

|

Verified

Timesheet Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Platform

Reporting

8.3

36

8.4(won by 0.1)

1751

|

Verified

APIs / Integration

7.8

25

8.2(won by 0.4)

1183

|

Verified

Internationalization

8.4(won by 0.1)

29

8.3

1128

|

Verified

Performance and Reliability

8.8(won by 0.5)

43

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

2026

|

Verified

Mobile User Support

8.7(won by 0.4)

38

8.3

1630

|

Verified

Offline

8.3(won by default)

27

Feature Not Available

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Payroll Integration

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Travel Management[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.4

578

8.5

4,865

Expense Reporting

Expense Automation

8.5

217

|

Verified

8.9(won by 0.4)

417

|

Verified

Integration

8.5(tied score)

228

|

Verified

8.5(tied score)

368

|

Verified

Compliance

9.0(won by 0.1)

280

|

Verified

8.9

383

|

Verified

Mobile Functionality

8.8(won by 0.2)

271

|

Verified

8.6

395

|

Verified

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Travel Management

Ease of Booking

9.0(won by 0.8)

395

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

3420

|

Verified

Itinerary Management

8.9(won by 0.6)

364

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

3219

|

Verified

Trip Notifications

9.1(won by 0.6)

358

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

3163

|

Verified

Advanced Integrations

8.2

249

|

Verified

8.3(won by 0.1)

2380

|

Verified

Booking Management

9.0(won by default)

5

Not enough data

User Management

Not enough data

10.0(won by default)

5

Online Booking

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Restriction Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Travel Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Approval 

Rules

9.0(won by 0.2)

318

|

Verified

8.8

391

|

Verified

Workflows

8.9(tied score)

285

|

Verified

8.9(tied score)

392

|

Verified

Submit

Feature Not Available

9.2(won by default)

430

|

Verified

AI - Travel Management

Personalization

7.1

69

8.2(won by 1.1)

102

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Predictive Analytics

7.3

72

8.1(won by 0.8)

100

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cost Savings

8.0

75

8.3(won by 0.3)

107

Efficiency

8.2

74

8.3(won by 0.1)

104

Real-Time Assistance

7.5

76

8.5(won by 1.0)

103

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Travel Management

Autonomous Task Execution

7.0

25

8.3(won by 1.3)

55

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

7.4

25

8.2(won by 0.8)

55

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Employee Risk Management

Policy Enforcement & Compliance

9.7(won by default)

6

Not enough data

Emergency Assistance Integration

Not enough data

Not enough data

Traveler Tracking

Not enough data

Not enough data

Risk Alerts & Safety Notifications

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Sustainability & Reporting

Sustainability Reporting

Not enough data

Not enough data

Green Travel Recommendations

Not enough data

Not enough data

Carbon Emissions Tracking

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Financial Analysis

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Budget Control

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Spend Analysis

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Self Service

Not enough data

Not enough data

Spend Management[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.1

18

Not enough data

Setup

Data

8.3(won by default)

16

Not enough data

Approvals

8.6(won by default)

16

Not enough data

Alignment

8.2(won by default)

16

Not enough data

Real-Time Data

Not enough data

Not enough data

Performance

KPIs

7.7(won by default)

15

Not enough data

Benchmarks

7.6(won by default)

16

Not enough data

Forecasting

7.6(won by default)

14

Not enough data

Savings

8.2(won by default)

15

Not enough data

Payment Cards

One-time Virtual

8.8(won by default)

13

Not enough data

Recurring Virtual

8.7(won by default)

13

Not enough data

Physical

7.8(won by default)

12

Not enough data

Reporting

Real-Time Monitoring

8.8(won by default)

14

Not enough data

Multiple Views

8.7(won by default)

14

Not enough data

Data Import/Export

9.0(won by default)

14

Not enough data

Budgets

9.0(won by default)

13

Not enough data

Real-Time Updates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Payments

Vendor

7.8(won by default)

12

Not enough data

Recurring

8.3(won by default)

12

Not enough data

Employee Reimbursements

8.7(won by default)

13

Not enough data

ACH

6.3(won by default)

12

Not enough data

Reimbursement Management

Not enough data

Not enough data

Fraud & Risk Management

Notifications

7.6(won by default)

13

Not enough data

Unique Cards

7.8(won by default)

12

Not enough data

Controls

7.6(won by default)

12

Not enough data

Budget Control

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Spend Control

Not enough data

Not enough data

Prepaid Cards

Not enough data

Not enough data

Agentic AI - Spend Management

Proactive Assistance

7.3(won by default)

5

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Spend Analysis

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Credit Card Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

AP Automation[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

9.2

144

Invoice Management

Capture

Not enough data

9.2(won by default)

108

Repository

Not enough data

9.2(won by default)

99

Supplier Portal

Not enough data

Feature Not Available

Invoice Processing

Matching

Not enough data

9.3(won by default)

99

Payments

Not enough data

9.2(won by default)

103

Workflows

Not enough data

9.4(won by default)

106

Tax Compliance

Not enough data

9.3(won by default)

98

Recurring Payments

Not enough data

Not enough data

Analytics

Due Dates

Not enough data

9.2(won by default)

106

KPIs

Not enough data

9.2(won by default)

98

Benchmarking

Not enough data

Feature Not Available

Integration

Accounting

Not enough data

9.4(won by default)

109

Payment Integration

Not enough data

9.3(won by default)

102

ERP

Not enough data

9.2(won by default)

108

ERP integration

Not enough data

Not enough data

Risk

Analysis

Not enough data

Feature Not Available

Identification

Not enough data

Feature Not Available

Scoring

Not enough data

Feature Not Available

Recovery

Recoup

Not enough data

9.0(won by default)

99

Reporting

Not enough data

9.1(won by default)

102

Audit

Filters

Not enough data

9.2(won by default)

98

Overpayments

Not enough data

9.1(won by default)

97

Duplicates

Not enough data

9.3(won by default)

102

Post Audits

Not enough data

Feature Not Available

Fraud

Vendor Checks

Not enough data

9.1(won by default)

97

Data Generation

Not enough data

9.1(won by default)

102

Monitoring

Not enough data

9.3(won by default)

100

Agentic AI - AP Automation

Autonomous Task Execution

Not enough data

9.4(won by default)

23

Proactive Assistance

Not enough data

9.3(won by default)

23

Decision Making

Not enough data

9.4(won by default)

22

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Online Banking

Not enough data

Not enough data

1099 Preparation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Duplicate Payment Alert

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Check Writing

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Anomaly Detection

Not enough data

Not enough data

API

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Aging Tracking

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Bank Reconciliation

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Electronic Funds Transfer

Not enough data

Not enough data

Purchase Order Reconciliation

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Invoice Management[Hide 18 FeaturesShow 18 Features](javascript:void(0);)

Not enough data

8.8

554

Invoice Generation

Templates

Not enough data

8.6(won by default)

369

|

Verified

Digital Invoices

Not enough data

8.9(won by default)

392

|

Verified

Recurring Invoices

Not enough data

8.8(won by default)

356

|

Verified

Invoice Processing

Approvals

Not enough data

8.9(won by default)

441

|

Verified

Match Invoices

Not enough data

9.0(won by default)

228

|

Verified

Batch Processing

Not enough data

Feature Not Available

Consolidation

Not enough data

Feature Not Available

Analytics

Cashflow

Not enough data

8.7(won by default)

326

|

Verified

KPIs

Not enough data

8.8(won by default)

297

|

Verified

Payment Tracking

Not enough data

9.1(won by default)

233

|

Verified

Due Dates

Not enough data

Feature Not Available

Integration

Accounting

Not enough data

8.9(won by default)

361

|

Verified

ERP

Not enough data

8.8(won by default)

333

|

Verified

Account Sync

Not enough data

8.9(won by default)

211

|

Verified

Payments

Not enough data

Feature Not Available

Agentic AI - Invoice Management

Cross-system Integration

Not enough data

8.7(won by default)

48

Adaptive Learning

Not enough data

8.8(won by default)

47

Proactive Assistance

Not enough data

8.8(won by default)

48

Show 1 feature category with incomplete data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews)

Egencia by Amex GBT

Small-Business(50 or fewer emp.)

13.5%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

48.4%

[![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")](https://www.g2.com/products/sap-concur/reviews)

SAP Concur

Small-Business(50 or fewer emp.)

9.0%

Mid-Market(51-1000 emp.)

36.3%

Enterprise(\> 1000 emp.)

54.6%

Small-Business

(50 or fewer emp.)

13.5%

9.0%

Mid-Market

(51-1000 emp.)

38.1%

36.3%

Enterprise

(\> 1000 emp.)

48.4%

54.6%

Reviewers' Industry

[![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews)
Egencia by Amex GBT

Information Technology and Services

8.3%

Computer Software

8.2%

Construction

4.2%

Hospital & Health Care

4.1%

Financial Services

3.9%

Other

71.5%

[![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")](https://www.g2.com/products/sap-concur/reviews)
SAP Concur

Information Technology and Services

8.4%

Computer Software

7.0%

Hospital & Health Care

5.5%

Higher Education

4.3%

Financial Services

4.0%

Other

70.8%

FAQs

## Egencia by Amex GBT vs SAP Concur FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SAP Concur vs Egencia by Amex GBT?

Egencia by Amex GBT stands out for higher reviewer satisfaction and ease of use, while SAP Concur is more established in enterprise expense management.

| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) |
| --- | --- |
| 4.0/5 (7,183 reviews) | 4.5/5 (923 reviews) |
| Enterprise | Enterprise |
| 8.0 | 9.0 |
| 8.0 | 8.9 |
| Expense Management (424 all-time mentions) | Ease of Use (96 all-time mentions) |

### How do the pricing models of SAP Concur and Egencia by Amex GBT compare?

Egencia by Amex GBT is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **SAP Concur:** Reviewers frequently cite SAP Concur as "a little pricey" and mention that its pricing is less transparent, with some noting that features like automatic invoice reading are upcharges.
- **Egencia by Amex GBT:** In recent reviews, Egencia by Amex GBT is described as competitively priced, with several reviewers highlighting its value and cost-effectiveness for travel management.
- **Switching reasons:** Reviewers mention switching to Egencia by Amex GBT for better value and more transparent pricing compared to legacy solutions.

### What are the best alternatives to SAP Concur and Egencia by Amex GBT?

The top three alternatives to SAP Concur and Egencia by Amex GBT are Navan (Formerly TripActions), Ramp, and Webexpenses.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183) | Enterprise | Reviewers cite higher cost and less transparent pricing | Expense Management (424 all-time mentions) |
| [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923) | Enterprise | Described as competitively priced and cost-effective | Ease of Use (96 all-time mentions) |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297) | Mid-Market | — | Modern travel and expense management |
| [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,496) | Small-Business | — | Expense automation and spend control |
| [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) | 4.3/5 (2,424) | Mid-Market | — | Flexible expense management |

### Which Expense Management features should I prioritize when comparing SAP Concur and Egencia by Amex GBT?

Buyers should prioritize ease of use, integration capabilities, reporting, automation, and mobile functionality when comparing SAP Concur and Egencia by Amex GBT.

- **Ease of Use:** SAP Concur (518 all-time mentions), Egencia by Amex GBT (96 all-time mentions)
- **Integrations:** SAP Concur (113 all-time mentions), Egencia by Amex GBT (Expensify integration cited in recent reviews)
- **Reporting:** SAP Concur (frequently cited in recent reviews), Egencia by Amex GBT (14 all-time mentions)
- **Automation:** SAP Concur (179 all-time mentions), Egencia by Amex GBT (recent reviews highlight continuous improvement in automation tools)
- **Mobile Functionality:** SAP Concur (136 all-time mentions for Mobile App), Egencia by Amex GBT (recent reviews highlight mobile booking and management)

### What are the pros and cons of SAP Concur vs Egencia by Amex GBT?

SAP Concur's headline strength is robust expense management, while Egencia by Amex GBT excels in ease of use and intuitive travel booking.

- **SAP Concur strengths:** Expense Management (424 all-time mentions), Efficiency (271), Easy Upload (219), Automation (179), Mobile App (136), Integrations (113)
- **SAP Concur trade-offs:** Learning Curve (98), Complexity (73), Interface can feel outdated, Pricing is often cited as high, Some reviewers note slow performance and clunky navigation
- **Egencia by Amex GBT strengths:** Ease of Use (96), Easy Booking (70), Convenience (58), Customer Support (55), Intuitive design (30), Reporting Features (14)
- **Egencia by Amex GBT trade-offs:** Poor Customer Support (29), Booking Issues (25), Limited Options (17), Some reviewers mention higher fees and occasional booking confusion

### Is SAP Concur or Egencia by Amex GBT better for small businesses?

Ramp is the leading small-business fit among alternatives, while SAP Concur and Egencia by Amex GBT are both primarily enterprise-focused.

- **SAP Concur:** Largest segment is Enterprise; reviewers note SAP Concur is best suited for large organizations with complex needs and may be too complex and costly for small businesses.
- **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers highlight ease of use and setup, but the platform is positioned for enterprise travel management rather than small-business expense needs.

### Which Expense Management platform has better integrations?

SAP Concur is favored by reviewers for integrations, with significantly more integration mentions and third-party connections than Egencia by Amex GBT.

- **SAP Concur:** Integrates with SAP (1,336 all-time mentions), Expensify (42), and NetSuite (19); reviewers frequently cite its ability to connect with ERP and HRIS systems.
- **Egencia by Amex GBT:** Integrates with Expensify (recent reviews); reviewers mention integration with expense software but with fewer cited integrations overall.

### How do SAP Concur and Egencia by Amex GBT compare on customer support?

Egencia by Amex GBT holds a slight advantage in Quality of Support, with a 0.9-point higher score than SAP Concur.

- **SAP Concur:** Quality of Support score is 8.0; reviewers mention helpful support but note occasional delays and the need for more self-service options.
- **Egencia by Amex GBT:** Quality of Support score is 8.9; reviewers consistently praise responsive and knowledgeable support, with many citing fast setup and helpful account managers.

### Which is easier to implement, SAP Concur or Egencia by Amex GBT?

Egencia by Amex GBT is easier to implement, with a 1-point higher Ease of Setup score than SAP Concur.

- **SAP Concur:** Ease of Setup score is 8.0; reviewers describe setup as straightforward but sometimes complex for advanced configurations, especially in large organizations.
- **Egencia by Amex GBT:** Ease of Setup score is 9.0; reviewers frequently highlight very easy and fast setup, with clear onboarding and minimal friction.

### Which product has better Reporting?

SAP Concur is more frequently cited for Reporting, but Egencia by Amex GBT also receives positive feedback for customizable and quick reporting features.

- **SAP Concur:** Reporting is a frequent theme in recent reviews; reviewers highlight exportable, filterable invoice data and centralized reporting, with 424 all-time mentions for Expense Management and multiple reviews citing reporting as a key benefit.
- **Egencia by Amex GBT:** Reporting Features have 14 all-time mentions; reviewers describe customizable and quick reporting, with positive sentiment around ease of generating travel and expense reports.

Alternatives

**Egencia by Amex GBT Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)")

[
Perk (formerly TravelPerk)
](/products/perk-formerly-travelperk/reviews)

 ![Routespring](https://images.g2crowd.com/uploads/product/hd_favicon/3538a13d24929a69cf59ef0bac235cc9/routespring.svg "Routespring")

[
Routespring
](/products/routespring/reviews)

 ![TravelBank](https://images.g2crowd.com/uploads/product/hd_favicon/1541452164/travelbank.svg "TravelBank")

[
TravelBank
](/products/travelbank/reviews)

**SAP Concur Alternatives**

 ![Webexpenses](https://images.g2crowd.com/uploads/product/hd_favicon/8be1cc4e0c190affb85fd96b00a7995b/signifo-webexpenses.svg "Webexpenses")

[
Webexpenses
](/products/signifo-webexpenses/reviews)

 ![Ramp](https://images.g2crowd.com/uploads/product/hd_favicon/6a582a4fcd932a8ba3e2d4d73af44e65/ramp-financial-ramp.svg "Ramp")

[
Ramp
](/products/ramp-financial-ramp/reviews)

 ![Stampli](https://images.g2crowd.com/uploads/product/hd_favicon/db5b196831e229857ef330aa175cc061/stampli%282%29.svg "Stampli")

[
Stampli
](/products/stampli/reviews)

 ![Brex](https://images.g2crowd.com/uploads/product/hd_favicon/ea743ad0d0041273376b3852a36669cc/brex.svg "Brex")

[
Brex
](/products/brex/reviews)