--- title: Eddress Reviews meta_title: 'Eddress Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Eddress works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 10 scale: '5' date_modified: '2026-06-22' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Eddress Reviews **Vendor:** Eddress **Category:** [Courier Software](https://www.g2.com/categories/courier) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Eddress No-Code Online Ordering & Delivery Management Solution for Grocery & Food Delivery. 🚀 The best single and multi-merchant ordering and delivery platform to connect seamlessly with your customers, manage your backend effortlessly, and optimize your deliveries —all in one place. ## Eddress Reviews ### 1. Amazing customer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sesheeka S. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Eddress?** Ready to go customer, packer and driver apps with full integration with QCommerce business models Fast to implement with end-end UI/UX design centric approach Integrations included for payments and erp systems part of pricing even if new integrations have to be built - this is a value add for clients **What do you dislike about Eddress?** Logistics module requires more optimization for QCommerce business models to make deliveries efficient and cost effective Not all parts can be white-labelled unless on dedicated environment vs public SaaS Small bugs across the system that can consume time to fix **What problems is Eddress solving and how is that benefiting you?** QCommerce specific business model with ability to get to market at scale **Official Response from marketing Eddress:** > Dear Sesheeka, Thank you very much for taking the time to review eddress and for trusting the team. We're glad to read that our technology is serving your needs and that you are having a positive experience with us. At eddress, we continuously look for ways to upgrade our products and services to keep on meeting our client's needs. This can only be fully implemented thanks to feedback like yours. So, thank you again for sharing your thoughts. Best, The eddress team ### 2. Amazing APP and software. **Rating:** 5.0/5.0 stars **Reviewed by:** Andres E. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Eddress?** Eddress is a very fast, and easy is the APP for our customers. Also, the fact that is integrated with a delivery APP is great since you have everything you need with one company. **What do you dislike about Eddress?** None, honestly they work really good, their customer service also is geat. **What problems is Eddress solving and how is that benefiting you?** We have everything integrated. First the APP for the customer, where they can easily purchase products. Then it is connected to a POS where we received the order and we can assign it to a delivery person. Works amazing. **Official Response from marketing Eddress:** > Dear Andres, Thank you very much for your trust and for taking the time to review eddress. We love what we do and we make sure to provide all our partners with the best possible experience. We are thrilled to read that eddress suits your needs and are glad to be part of your business journey. Best, The eddress team ### 3. Great tool for dynamic database management **Rating:** 5.0/5.0 stars **Reviewed by:** Mayank B. | Software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Eddress?** The vast otpions to customize and automate the database system and inaccumulate different databases for order recieving, inventory control, or managing the teams on duty **What do you dislike about Eddress?** Bugs that sometimes deduct the quantity by itself. Also the downtime ( since it automated the tasks so much that once it is down the situation becomes alarming ). **What problems is Eddress solving and how is that benefiting you?** We are currentling using this for dynamic database management for grocery delivery app. This helps the Riders instantly pull in the addresses for deliveries and the pickers to pick accurate items with skus **Official Response from marketing Eddress:** > Dear Mayank, Thank you for taking the time to review eddress as your feedback is much appreciated. We’re glad to read that eddress is serving your business needs. As we continuously work on upgrading our system, occasional bugs can occur but rest assured that we make sure to resolve them as quickly as possible. Best, The eddress team ### 4. Simply manage online groceries order and more **Rating:** 5.0/5.0 stars **Reviewed by:** Marco P. | Darkstore Supervisor , Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2022 **What do you like best about Eddress?** Graphic interface, simple and efficient in every situations. All informations you need about orders. Maps with orders and tracking of bikers. **What do you dislike about Eddress?** Noting in particular, is well build for do what you need. **What problems is Eddress solving and how is that benefiting you?** Management of inventory, keep track of low-stock products. Organise the orders stacking is simple and fast thanks to the stacking map. **Official Response from marketing Eddress:** > Dear Marco, The team was thrilled to read your positive feedback and would like to thank you for sharing your experience. We’re happy to read that you are having a great experience with eddress and are glad to be part of your business journey. Best, The eddress team ### 5. The best there is! **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed H. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Eddress?** Eddress is a super professional company. Fast, reliable, and with a lot of experience to direct your business in the right way **What do you dislike about Eddress?** Nothing that I dislike at the moment. All good **Recommendations to others considering Eddress:** I recommend to work with Eddress disregarding your business side. They have enough staff and experience to help you improve your company **What problems is Eddress solving and how is that benefiting you?** App, link to ERP **Official Response from marketing Eddress:** > Dear Ahmad, Thank you for trusting eddress and for taking the time to write this excellent review. The team works hard to meet our partners’ expectations, and we’re glad to read that we hit the mark for you. Indeed, our technology caters to different industries and we make sure to provide businesses with all the tools and support they need to digitize their operations. Regards, The eddress team ### 6. Its really good software for accuracy **Rating:** 3.5/5.0 stars **Reviewed by:** Junaid N. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Eddress?** Marketplace and management and time saving **What do you dislike about Eddress?** Sometimes error or server goes down and its takes time to restore **What problems is Eddress solving and how is that benefiting you?** Overview From the marketplace, management, and marketing, the technology offers a successful set of features that can only maximize any business **Official Response from marketing Eddress:** > Dear Junaid, Thank you very much for trusting eddress and for taking the time to review us. We are glad to read that our technology is successfully meeting your business needs. At the end of the day, this is all that matters to us. On the rare occasions when the system is down, this would mainly be caused by external factors that are unfortunately out of our control. Even though this limits us, rest assured that the team is always ready to provide you with all the needed assistance. Best, The eddress team ### 7. eddress is manageable **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Eddress?** keep track of the employers and datas in the sistem **What do you dislike about Eddress?** when sometimes the whole platform is down **Recommendations to others considering Eddress:** use it and make practice with it **What problems is Eddress solving and how is that benefiting you?** delivering goods to peopole, and keep tracker of the drivers **Official Response from marketing Eddress:** > Dear reviewer, Thank you very much for taking a moment to write about eddress. With technology at our core, we consistently ensure to update our system to provide our partners with the best experience possible. On the rare occasions when the system is down, this would mainly be caused by external factors that are unfortunately out of our control. Even though this limits us, the team is always ready to provide you with all the needed assistance. Best, The eddress team ### 8. Eddress Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Eddress?** Ease of use and multi use of the app with delivery tracking **What do you dislike about Eddress?** Sometimes it can be not responsive and take time **What problems is Eddress solving and how is that benefiting you?** Helping me track my riders as well as maintain proportional stocks and items in my store **Official Response from marketing Eddress:** > Dear Reviewer, The team would like to thank you for sharing your feedback as we are glad to read that our solution is helping you in the needed areas. The team usually prioritizes queries as they come, but we make sure to provide all our partners with the needed support as quickly as possible. Regards, The eddress team ### 9. It made warehouse process easier, been able to see all data on dashboard. **Rating:** 4.5/5.0 stars **Reviewed by:** Chioma M. | Team Lead IT Support and Cloud, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Eddress?** Helps to align all warehouse processes in a single application **What do you dislike about Eddress?** I don't think currently i dislike anything on eddress **Recommendations to others considering Eddress:** It helps in process alignment **What problems is Eddress solving and how is that benefiting you?** Being able to keep track of orders that come in **Official Response from marketing Eddress:** > Dear Chioma, Thank you for taking the time to share your experience with eddress. It warms our hearts to read such feedback. Your review is much appreciated by the team who is always ready for any assistance you may need. Best, The eddress team ### 10. Eddress review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Eddress?** It simplified the Warehouse and inventory management process **What do you dislike about Eddress?** There were occasional bugs on it, like inventory being set to 0 but orders were still being processed **What problems is Eddress solving and how is that benefiting you?** We didn't need to build our own apps from the scratch **Official Response from marketing Eddress:** > Dear Reviewer, The team is happy to read your feedback and appreciate you taking the time to share your insights. At eddress, we make sure to provide you and all our partners with everything you need to move your online operations to the next level. On the rare occasions where the system is down, this would mainly be caused by external factors that are unfortunately out of our control. Nonetheless, the team will always ensure that anything that can be done from our side is implemented to avoid any disruptions. Regards, The eddress team ## Eddress Discussions - [What is Eddress used for?](https://www.g2.com/discussions/what-is-eddress-used-for) - [View Eddress pricing details and edition comparison](https://www.g2.com/products/eddress/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+19%3A00%3A16+-0500&secure%5Bsession_id%5D=64e10863-6741-415f-baf0-87a56db3ee8a&secure%5Btoken%5D=8fe8faeec269d6c9dc3e692c5000f95dae7a8750192a252395cf7a22edba7336&format=llm_user) ## Eddress Features **Vendor Tools** - Live Chat - Food Delivery Support **Order Entry** - Entry - Register - Notifications **Dispatching** - Route optimization - Auto dispatch - Order management **Customer portal** - Customer tracking - Notifications - Mobile app **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Tools** - Ratings and Reviews - Real-time Shipping Calculators **Order Tracking** - Shipping - Tracking - Backorder **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Management tools** - Reporting - Driver Management - Customer management - Driver messaging **Generative AI** - AI Text Generation - AI Text Summarization **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Localization** - Multi-Language Support - Multi-currency Support **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Driver tools** - Proof of delivery - Onboarding - Adaptive deliveries **Route Management** - Route scheduling - Zone management - Driver tracking **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Software Offering** - Standalone **Customer Management** - Order Status - Information Access - Email Notifications **Reports** - Delivery metrics - Heat maps - Driver rating **Billing** - Integrations - Billing management **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Inventory** - Stock levels **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Eddress Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,932 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,687 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,739 reviews)