They are very responsive, especially when support tickets are submitted. Their Knowledge Base is robust and in-depth, I can easily find helpful resources. Once familiar with the Builder, many processes are simple and I love being able to see the changes I've made in real time. There are many options and room for creativity to best fit my company's needs. The academy is a fantastic learning tool. I also like being able to track internal and customer use within the Builder. Review collected by and hosted on G2.com.

The integration has not been particularly smooth. We will need to revisit this again. When deploying updates in the Builder, the process can be slow going and I have to refresh the screen repeatedly. Some of our processes were deployed to Production by EasySend before being tested properly which led to a number of errors and delay in implementation. Getting to implementation took longer than anticipated. A client tried to use the link sent via journey sender and couldn't complete due to errors. This was after rigorous testing and weeks of use with no problems. I have no idea why this client experienced errors. Review collected by and hosted on G2.com.

We are extremely pleased with EasySend, particularly because of the outstanding customer service. The team is highly responsive and provides a variety of solutions for workflows and digital signature form implementation. The product has greatly helped us optimize and digitize many of our old HR processes within the organization, especially in the area of recruitment. Review collected by and hosted on G2.com.

While I'm extremely satisfied with EasySend, there are a few areas I believe could be improved. It would be great if the workflow building process could be simpler and faster at times, and I understand this is expected to be addressed in the next version of the product. Additionally, I would love to see more integration of AI capabilities to further enhance the system's functionality and efficiency. Review collected by and hosted on G2.com.

Easysend can accurately manages personalised data Review collected by and hosted on G2.com.

Integration issues, slow process, high level of complexity Review collected by and hosted on G2.com.

Easy to create and new flows even for non-technical people, most of the time is easy to identify implementation errors and this speed up the adjustments. Good diversity of features. Review collected by and hosted on G2.com.

Some basic issues/bugs pop here and there, we also had some issues with the integrations. The good is that the team is always available to help. Review collected by and hosted on G2.com.

The platform is user-friendly and allows for quick creation and customization of insurance forms, the visual editor makes it easy to build and adjust flows without deep programming knowledge Review collected by and hosted on G2.com.

Sometimes the platform can be a bit slow, especially when working with large or complex forms. Some advanced logic configurations require workarounds, as the no-code options can be limited Review collected by and hosted on G2.com.

Perfect Builder Support to implement new cases easily. Easy and frequent to use with a high level of self-education in using EasySend correctly and efficiently for customer support. Review collected by and hosted on G2.com.

There is no known German-speaking EasySend business partner as an external workbench available in the DACH area. Review collected by and hosted on G2.com.

Look and feel

Ui/ux

Low code but high customization Review collected by and hosted on G2.com.

Detailed reporting tool deserves attention Review collected by and hosted on G2.com.

automating repetitive tasks, inbuilt template feature and clutter-free tracker for e-signature requests. Review collected by and hosted on G2.com.

No downsides are noticeable yet but if I found one will update. Review collected by and hosted on G2.com.

What we like about the product is that it allows us to eliminate paperwork and transition to digitally signed documents. Review collected by and hosted on G2.com.

Currently, the product requires users to have specific skills acquired through training, and it's not sufficiently user-friendly. Review collected by and hosted on G2.com.

It enables quick and easy way to sign contracts, agreements or documents remotely without having to do it physically. It is user friendly Minimal Time works on phone or desktop, pc's. Review collected by and hosted on G2.com.

At times integrations with G Suite or Teams don't work as expected. Documents failed to be attached. Review collected by and hosted on G2.com.