The opportunities available to us via the Dynamic Yield platform are outstanding. When combined with the exceptional support we have received through implementation, start up and reviewing of testing, there is no doubt in my mind that Dynamic Yield are the leaders in this field by a long mile.

As someone who had no previous experience with this tool I have found it extremely easy to navigate the dashboards and reports, plus I have been extremely impressed by the extensive guides available through the academy and the speed in which support tickets are picked up.

Highly Recommend! Review collected by and hosted on G2.com.

I am yet to find anything I dislike about this tool! Review collected by and hosted on G2.com.

We find Dynamic Yield to be quite user-friendly. It’s great for non-technical users, but it also has plenty of advanced options through coding to make it truly customizable and functional for our team. This flexibility is a significant advantage and overall makes DY more powerful than other personalization providers. The Audience Manager feature in particular has been a big differentiator for us, because it allows us to scalably digest insights from across our traffic, understand different behaviors and preferences, and map that back to our strategies and campaigns. I’d also note that the customer support with DY is truly above and beyond and consistently exceeds expectations, the best I’ve had in the business. Review collected by and hosted on G2.com.

It’s a small concern, but worth noting: campaign performance reporting. There’s room for improvement when it comes to analyzing segmentation and campaign results. Some small features would make a big difference. I would prefer the ability to set different time frames while looking at comprehensive data. We overcome this by feeding DY campaign data into our primary reporting tool so we can get deeper analysis. Review collected by and hosted on G2.com.

The UI is very user-friendly, which makes the UX a great pleasure. Once the connections (API) are set up, the data exchange works very smoothly. If a question should nevertheless arise, you can contact the person in charge (in our case Yonatan) directly, who either has the right solution ready or can otherwise pull the right strings to find a solution. The possibilities are practically unlimited and without a proper plan, it is impossible to utilise all the resources. Review collected by and hosted on G2.com.

Even if we have integrated DY directly into the source code, the queries are too slow or too large. Our page performance depends heavily on DY. There is still a lot of potential for improvement here. Review collected by and hosted on G2.com.

- The pre-made templates offered are fantastic. They cover a wide range of content types, and even if a template doesn't meet all your requirements, it's easy to customize them to suit your needs.

- One standout feature of DY is their exceptional support team. Whether it's the support team itself or our dedicated strategy manager, Jennifer, they consistently respond promptly to any queries or assistance we may need. They are quick to offer creative ideas or simple workarounds, which is particularly valuable given our somewhat complex shop system. Working with Jennifer has been a pleasure, and the speedy support team is a definite asset.

- The onboarding course is also excellent, featuring live sessions where you can learn by doing. The ability to ask questions in real-time and receive clear, understandable answers enhances the overall learning experience.

- In general, DY is an incredibly powerful tool for customization and personalization, making it a valuable asset. Review collected by and hosted on G2.com.

I would appreciate the inclusion of an expanded dataset in recommendation reports. Presently, the tool's limit is set at 30 days, and having the flexibility to examine data over a year would be highly beneficial.

I find it less than ideal that there's no provision to organize campaigns into cohesive folders. While I can categorize them as draft, active, or archived, the inability to group them based on a common theme results in a less organized and somewhat cluttered experience for me. Review collected by and hosted on G2.com.

Dynamic Yield is our go-to tool for AB testing and personalization - it's easy to use for non technical folks and the support is excellent. The platform has a wide variety of out of the box templates that can be customized and set live in a matter of minutes. Having such a breadth of templates has been a lifesaver during our peak sale season as it reduces our need for developer support and provides customers with engaging experiences on-site.

By far one of the best parts about Dynamic Yield is their incredible support and strategy team. We have bi-monthly meetings with our Account Manager, Ashley and she's been so helpful with providing strategy recommendations, reports on our performance and insights on where we can improve. The support team is also lightning fast with getting back to us if we have any issues setting up campaigns.

We've seen a 14x ROI with Dynamic Yield, and continue to see huge revenue gains. Review collected by and hosted on G2.com.

Not a fault of the platform but if your users have an ad blocker turned on, it's likely they won't see active campaigns. Review collected by and hosted on G2.com.

You can go from an idea or brainstorm session to launching a test on the same day because of Dynamic Yield's out of the box templates for hundreds of concepts for any website. Review collected by and hosted on G2.com.

I don't dislike anything truly, but ideally implementing product recommendation strategies on PDPs to be faster would be ideal. You need to set up strategies, and then campaign. It would be great to build the strategy in the campaign to reduce work. Review collected by and hosted on G2.com.

I find Dynamic Yield to be useful for several reasons. First off, they offer an array of free learning opportunities. I have personally developed a better understanding of personalization strategies, and how to leverage them for my company. Dynamic Yield also provides several use cases for personalization experiments as well as A/B test campaigns. This has been extremely helpful for myself and team when we are in the ideation phase of developing personalization concepts and strategies. Lastly, the dashboard view that highlights up-to-date performance for live A/B tests, banner KPIs, and product recommendations is very beneficial. Having this data ready and available helps my team easily monitor and manage performance across all of our sites. Review collected by and hosted on G2.com.

One of the downsides to Dynamic Yield is the inability to download and export certain reports. The option to view reports such as audience performance is helpful but it would be more beneficial if the data could be exported to an excel file. Also the inability to view accurate A/B test performance when selecting a custom date range. Review collected by and hosted on G2.com.

Dynamic Yield combines an enterprise-level experimentation tool with a unique product recommendation offering. Unlike some tools, DY also integrates with email to allow for a more holistic personalization strategy. It offers many out-of-the-box templates but also provides the flexibility to do more custom campaigns for those with development resources/skills. Review collected by and hosted on G2.com.

In terms of experimentation, there are other tools that provide a bit more functionality on event tracking, custom activation events, reporting, etc. Review collected by and hosted on G2.com.

Dynamic Yield has a number of amazing features. One of the most valuable components is the audience segmentation. The ability to create strategic audience groups and then breakdown test data by those audiences is tremendously helpful to understand how certain groups behave. Companies can seamlessly create an entire site experience for a variety of identified personas, which is why we believe DY is the best tool for personalization. Additionally, DY is the only tool that requires a product feed, which can be incredibly powerful. It's entirely customizable and can expand the opportunities for experimentation beyond any other platform. Review collected by and hosted on G2.com.

Dynamic Yield is a powerful tool and because of that requires an implementation that is more unconventional when compared to other A/B testing tools. Review collected by and hosted on G2.com.

The templates are easy to work with and provide a good jump-off point to build custom solutions. The UI of setting up the A/B testing is nice, visually. Powerful tool to help with conversions and personalization. Customer/Tech support is top of line, whether through email, phone calls, or video calls. Review collected by and hosted on G2.com.

A bit menu-divey, reporting issues not easy to compare LY to TY performance and making updates to/previewing campaigns can be time-consuming. Review collected by and hosted on G2.com.