Introducing G2.ai, the future of software buying.Try now
Compare DoubleTick.io and Wati 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
DialMyCalls
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
RedFlag
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Text-Em-All
Visit Website
At a Glance
Market Segments
Small-Business (71.7% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
DoubleTick.io
Star Rating
(62)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoubleTick.ioWati
Star Rating
(446)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WATI excels in its WhatsApp Marketing features, particularly in Transactional Messages and Bulk WhatsApp Messaging, where it received high ratings of 9.4 and 9.6 respectively. In contrast, DoubleTick.io, while strong overall, does not match these specific functionalities.
- Reviewers mention that DoubleTick.io shines in Customization and Control features, both rated at 10.0, allowing users to tailor their messaging experience extensively. WATI, while still good, has lower ratings in these areas, indicating less flexibility.
- G2 users highlight that DoubleTick.io offers superior Live Chat capabilities, achieving a perfect score of 10.0, which enhances real-time customer interaction. WATI's score of 8.7 suggests it may not provide the same level of immediacy or effectiveness in live support.
- Users on G2 report that WATI's Quality of Support is rated at 8.7, which is lower than DoubleTick.io's impressive 9.7. This indicates that users may find DoubleTick.io more responsive and helpful when issues arise.
- Reviewers mention that DoubleTick.io's Analytics features are rated at 9.8, providing deeper insights into user engagement and campaign performance, while WATI's score of 8.0 suggests it may lack some advanced analytical capabilities.
- Users say that WATI's Ease of Use is rated at 9.1, which is commendable, but DoubleTick.io surpasses it with a score of 9.6, indicating that users may find DoubleTick.io more intuitive and user-friendly overall.
Pricing
Entry-Level Pricing
DoubleTick.io
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
DoubleTick.io
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
9.4
58
8.9
343
Ease of Use
9.6
60
9.2
352
Ease of Setup
9.3
56
8.9
314
Ease of Admin
9.1
20
9.1
265
Quality of Support
9.6
57
8.6
337
Has the product been a good partner in doing business?
8.9
20
9.1
261
Product Direction (% positive)
9.8
58
9.3
325
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
152
Not enough data
7.9
152
Not enough data
8.6
164
Not enough data
8.4
152
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
8.8
127
Not enough data
8.5
116
Not enough data
8.5
113
Support
Not enough data
8.6
119
Not enough data
8.3
114
Not enough data
8.6
125
Responses
9.9
12
8.6
169
10.0
11
8.8
166
10.0
11
8.6
164
10.0
11
8.6
159
10.0
11
8.5
153
Platform
10.0
11
8.7
162
10.0
11
8.7
138
9.8
11
8.4
159
9.7
11
8.0
158
8.8
10
Feature Not Available
10.0
10
8.7
149
9.8
11
8.6
150
Generative AI
7.1
11
7.3
95
7.1
11
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
58
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
9.2
6
9.1
85
9.2
6
9.3
86
9.2
6
9.2
84
9.4
6
9.0
84
10.0
5
9.1
84
9.7
5
9.2
84
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
8.8
81
9.3
5
9.1
79
9.0
5
8.6
76
9.0
5
8.8
77
Categories
Categories
Shared Categories
DoubleTick.io and Wati are categorized as Chatbots and WhatsApp Marketing
Unique Categories
DoubleTick.io has no unique categories
Wati is categorized as Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, and Social Customer Service
Reviews
Reviewers' Company Size
DoubleTick.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
16.7%
Manufacturing
8.3%
Leisure, Travel & Tourism
8.3%
Health, Wellness and Fitness
8.3%
Financial Services
8.3%
Other
50.0%
Education Management
10.1%
Information Technology and Services
7.4%
Retail
6.7%
Marketing and Advertising
5.9%
Health, Wellness and Fitness
5.9%
Other
64.0%
Discussions
DoubleTick.io has no discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
