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Compare DoubleTick.io and Wati 
At a Glance
Market Segments
Small-Business (71.7% of reviews)
Small-Business (78.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
DoubleTick.io
Star Rating
(68)4.8 out of 5
Market Segments
Small-Business (71.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoubleTick.ioWati
Star Rating
(458)4.6 out of 5
Market Segments
Small-Business (78.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Wati excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DoubleTick.io. Users appreciate Wati's simple interface, which enhances customer communication efficiency, making it a preferred choice for small businesses.
- Users say that Wati's ease of setup is a standout feature, with many highlighting the clear guidance during the onboarding process. In contrast, while DoubleTick.io is also noted for its user-friendliness, some users mention that it takes time to fully acclimate to its interface.
- According to verified reviews, Wati has a much larger volume of recent feedback, indicating a more active user base. With 42 recent reviews compared to DoubleTick.io's 2, Wati's insights reflect current user experiences more accurately.
- Reviewers mention that Wati's customer support is effective, although it scores lower than DoubleTick.io in quality of support. Users of Wati appreciate the quick responses and helpfulness, while DoubleTick.io users commend its support system as "very good," indicating a strong service commitment.
- Users highlight Wati's robust features for WhatsApp marketing, such as bulk messaging and automated replies, which are crucial for small businesses looking to enhance customer engagement. DoubleTick.io, while offering similar functionalities, is perceived as less comprehensive in this area.
- G2 reviewers note that Wati's product direction and customization options are solid, but DoubleTick.io shines with higher scores in customization and control features. Users appreciate the flexibility DoubleTick.io offers, allowing for tailored solutions to meet specific business needs.
Pricing
Entry-Level Pricing
DoubleTick.io
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
DoubleTick.io
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
9.4
58
8.9
354
Ease of Use
9.6
60
9.2
363
Ease of Setup
9.3
56
9.0
325
Ease of Admin
9.1
20
9.1
272
Quality of Support
9.6
57
8.6
346
Has the product been a good partner in doing business?
8.9
20
9.1
268
Product Direction (% positive)
9.8
58
9.3
334
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
154
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
8.8
131
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Responses
9.9
12
8.6
173
10.0
11
8.8
168
10.0
11
8.7
165
10.0
11
8.6
160
10.0
11
8.5
154
Platform
10.0
11
8.7
163
10.0
11
8.8
142
9.8
11
8.4
160
9.7
11
8.0
160
8.8
10
Feature Not Available
10.0
10
8.7
150
9.8
11
8.6
151
Generative AI
7.1
11
7.3
96
7.1
11
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.6(won by default)
57
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
9.2
6
9.1
90
9.2
6
9.4
91
9.2
6
9.2
88
9.4
6
9.0
86
10.0
5
9.1
86
9.7
5
9.2
89
WhatsApp Business Platform - WhatsApp Marketing
9.0
5
8.9
83
9.3
5
9.1
83
9.0
5
8.6
78
9.0
5
8.8
80
Categories
Categories
Shared Categories
DoubleTick.io and Wati are categorized as Chatbots and WhatsApp Marketing
Unique Categories
DoubleTick.io has no unique categories
Wati is categorized as Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, and Social Customer Service
Reviews
Reviewers' Company Size
DoubleTick.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
16.7%
Manufacturing
8.3%
Leisure, Travel & Tourism
8.3%
Health, Wellness and Fitness
8.3%
Financial Services
8.3%
Other
50.0%
Education Management
10.1%
Information Technology and Services
7.2%
Retail
6.5%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
64.1%
Discussions
DoubleTick.io has no discussions with answers
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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