dotloop Reviews & Product Details

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 45,000 reviews.

Seller

Zillow

Discussions

dotloop Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Jose T. Diaz (Senior Marketing Manager at dotloop)

Pricing

Pricing provided by dotloop.

Dotloop Premium

$31.99

Flat Rate Per Month

Dotloop for Teams

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 176 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

dotloop Integrations

(41)

Integration information sourced from real user reviews.

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dotloop Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is dotloop, and what problem is it built to solve?

dotloop is a real estate transaction management platform that brings transaction documents, signatures, and related workflows together in one place. Users rely on it to organize paperwork, track signing and document status, and coordinate transactions.

What company sizes and industries is dotloop the best fit for?

dotloop’s strongest fit in practice is among real estate users, with small businesses and mid-market organizations especially represented among positive users. The most represented segments include:

Small business: Organizations with 50 or fewer employees.
Mid-market: Organizations with 51–1,000 employees.
Enterprise: Organizations with more than 1,000 employees.
Real estate: The most prominent industry, including agents, teams, and brokerages managing transaction paperwork.

How long does it take to implement dotloop across a team?

Reported setup experiences range from getting started in under a day to taking several months, with under a month and one to three months among the most common reported ranges.

Time to go live	Relative frequency
Under 1 month	Commonly reported
1–3 months	Commonly reported
Under 1 day	Also reported
3–6 months	Less commonly reported

What customer support options does dotloop provide, and how do users find the overall support experience?

dotloop provides support through phone, email/help desk, chat, and self-service resources such as a knowledge base; live-representative support is available 24/7. The support experience is often described as responsive and helpful, with users appreciating knowledgeable representatives and practical guidance, though some have encountered delays or felt that their issue was not fully resolved.

What features or capabilities could make dotloop even more useful?

dotloop could be more useful with smoother document and loop management, more flexible signing workflows, and a more consistent experience across devices. Improvements users would value include:

Document and loop organization: Make it easier to find, move, combine, and remove documents or loops.
Signing workflows: Offer more flexibility for assigning multiple signature fields, handling shared email addresses, and setting the order of signers.
Mobile experience: Bring more desktop capabilities to mobile and make editing and document setup easier on phones and tablets.

G2 reviews are authentic and verified.

Here's how.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

11/11/2021

"Dan signs."

5/5

What do you like best about dotloop?

Clients find it easy to use to sign Agreements of Sale. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

All the features on Dotloop are user friendly. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/22/2021

"Dotloop"

5/5

What do you like best about dotloop?

Very easy to use electronic signature software. They also have short how-to videos that are helpful. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

A little costly unless you have several users Review collected by and hosted on G2.com.

Devon W.

Broker / Owner

Enterprise (> 1000 emp.)

3/26/2021

"Good at first, but has not really kept up"

3/5

What do you like best about dotloop?

It was integrated with my broker's transaction management system which made it easier to use. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The system seems to collect more unneeded data than needed data. The e-sign process is not nearly as good as Docusign. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/7/2020

"Dotloop Helps Stay Organized"

5/5

What do you like best about dotloop?

No matter how many places you store your files, this is the ONE place you know you will always have all the docs stored for every transaction. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Can't recall any down side... just takes a little time to learn it. Review collected by and hosted on G2.com.

steve r.

realtor

Mid-Market (51-1000 emp.)

5/15/2020

"Best transaction experience for users."

5/5

What do you like best about dotloop?

Never had a client say they had trouble navigating, signing or initialing. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I'd like to see them incorporate a CRM into the app. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

If you have docs that need to be reviewed, initialed and signed by several parties and worry that some of those parties are not tech savvy or are concerned about "using" the app, don't be. I've had clients who have no idea how it works easily complete the forms. Dotloop guides the user through the fields. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Docs are always up to date. Easily control permissions. All docs are easily navigable in folders. Can resend from phone app. Big time saver. Review collected by and hosted on G2.com.

Becky C.

Support Engineer

Enterprise (> 1000 emp.)

7/16/2020

"Does the job. Not good with saving doc (while reviewing)"

2.5/5

What do you like best about dotloop?

It does the job! It's a different interface compared to competitors (such as DocuSign). Saves the history of all the documents that were signed. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Does not save your work as you review the document. This can be a pain when the document is 20-30+ pages long. I need to review my documents several times before I am comfortable signing it. I don't think you can add notes/stickies to the document as you review it, which is a bummer as I cannot make/modified changes. However, it may be based on your status (owner or signer of the document) Review collected by and hosted on G2.com.

Abby E.

Transaction Coordinator

Small-Business (50 or fewer emp.)

12/5/2019

"Love Dotloop"

5/5

What do you like best about dotloop?

Dotloop makes streamlining the real estate process easy and simple. Since you can organize folders and files all in one place there's less of a chance of things falling through the cracks. My favorite part of this program has to be the task list and Google Calendar integration. Keeping me on top of my personal processes lets me serve my clients the best I can. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The only thing I dislike about the program is that there is no way to merge loops together. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

They offer classes through Dotloop, I definitely encourage people to watch them. Let them teach you! Even if you've been using the program for a while, you can always learn something new! Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It makes the real estate process seem simple. By having your checklist and documents all in one place it's easy to oversee everything at once. Review collected by and hosted on G2.com.

Gwinn V.

Realtor®

Information Services

Small-Business (50 or fewer emp.)

11/6/2019

"Good System, Weaker Policies"

2/5

What do you like best about dotloop?

Easy to use. Pretty straightforward, and they have integrations with many different platforms, like Boomtown. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

My biggest beef, and why I share it, is that they have an auto-renew ANNUAL policy for Dotloop teams. As a real estate agent, we're all accustomed to reading agreements. I am at fault for not reading the terms in detail. But, any auto-renew for an ANNUAL period is really something someone should explicitly call out. Otherwise, it feels sneaky. As an agent, I always review contract terms that might be controversial in detail. This was not the case. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Here's the issue. I switched brokerages and my new brokerage covers dotloop at no cost to me. I notified Dotloop on November 4 of my need to drop my team account. My mistake for not understanding the contract, but I was informed that they had just auto-renewed for 1 year on Oct 31. They agreed to split the 1 year with me. I feel like me 6 days of use of the "teams" platform isn't worth $600. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/27/2020

"Such an amazing way to work with a realtor"

5/5

What do you like best about dotloop?

I loved using this when closing on a home. My realtor would just send the forms to be signed and I could do them immediately from anywhere. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

There was nothing that I disliked about this product. It is extremely user friendly and straightforward. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

Dotloop is a no-brainer when deciding on paperless documentation for real estate transactions. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It is hard to find the time to get together with your realtor when working through the process of both buying and selling a home and dotloop solves this issue. Review collected by and hosted on G2.com.

Heather F.

Buyer Specialist

Mid-Market (51-1000 emp.)

10/22/2019

"Simple and efficient"

4.5/5

What do you like best about dotloop?

I love how easy Dotloop is to use. I am a realtor and use it to create offers and store all paperwork from the beginning to end of the process. It is simple to add contacts and signatures to documents and my clients love how easy it is to e-sign from any device. One of my favorite features is that you can organize all documents in one PDF documents in one click! Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I don't like the archive system. I wish there was a "delete" area or "trash" bin when there are documents that may have been uploaded by mistake. Review collected by and hosted on G2.com.