dotloop Reviews & Product Details

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 45,000 reviews.

Seller

Zillow

Discussions

dotloop Community

Overview by

Jose T. Diaz (Senior Marketing Manager at dotloop)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

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Top-Rated Alternatives

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dotloop Media

dotloop Demo - A Complete Transaction Management

Dotloop's real estate transaction management view showing agents all of their deals at a glance.

dotloop Demo - Track and report on transaction data

Dotloop eliminates the need to move transaction data because you’re using one platform to manage the entire real estate transaction.

Dotloop helps real estate agents streamline transactions by bringing eSignatures, documents and storage into a single mobile app (available for iOS and Android).

Real estate is all about timing. We packed all the necessary tools into an easy-to-use app, so you can counter and submit offers with a few taps.

dotloop Demo - Documents, Tasks and People in One Place

Dotloop makes it seamless for real estate agents, brokers and transaction coordinators to manage every aspect of the transaction in a single place.

Dotloop keeps a detailed history of everything done throughout the transaction to keep you compliant.

G2 reviews are authentic and verified.

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Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/7/2020

"Dotloop Helps Stay Organized"

5/5

What do you like best about dotloop?

No matter how many places you store your files, this is the ONE place you know you will always have all the docs stored for every transaction. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Can't recall any down side... just takes a little time to learn it. Review collected by and hosted on G2.com.

steve r.

realtor

Mid-Market (51-1000 emp.)

5/15/2020

"Best transaction experience for users."

5/5

What do you like best about dotloop?

Never had a client say they had trouble navigating, signing or initialing. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I'd like to see them incorporate a CRM into the app. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

If you have docs that need to be reviewed, initialed and signed by several parties and worry that some of those parties are not tech savvy or are concerned about "using" the app, don't be. I've had clients who have no idea how it works easily complete the forms. Dotloop guides the user through the fields. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Docs are always up to date. Easily control permissions. All docs are easily navigable in folders. Can resend from phone app. Big time saver. Review collected by and hosted on G2.com.

Becky C.

Support Engineer

Enterprise (> 1000 emp.)

7/16/2020

"Does the job. Not good with saving doc (while reviewing)"

2.5/5

What do you like best about dotloop?

It does the job! It's a different interface compared to competitors (such as DocuSign). Saves the history of all the documents that were signed. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Does not save your work as you review the document. This can be a pain when the document is 20-30+ pages long. I need to review my documents several times before I am comfortable signing it.

I don't think you can add notes/stickies to the document as you review it, which is a bummer as I cannot make/modified changes. However, it may be based on your status (owner or signer of the document) Review collected by and hosted on G2.com.

Abby E.

Transaction Coordinator

Small-Business (50 or fewer emp.)

12/5/2019

"Love Dotloop"

5/5

What do you like best about dotloop?

Dotloop makes streamlining the real estate process easy and simple. Since you can organize folders and files all in one place there's less of a chance of things falling through the cracks. My favorite part of this program has to be the task list and Google Calendar integration. Keeping me on top of my personal processes lets me serve my clients the best I can. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The only thing I dislike about the program is that there is no way to merge loops together. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

They offer classes through Dotloop, I definitely encourage people to watch them. Let them teach you! Even if you've been using the program for a while, you can always learn something new! Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It makes the real estate process seem simple. By having your checklist and documents all in one place it's easy to oversee everything at once. Review collected by and hosted on G2.com.

Gwinn V.

Realtor®

Information Services

Small-Business (50 or fewer emp.)

11/6/2019

"Good System, Weaker Policies"

2/5

What do you like best about dotloop?

Easy to use. Pretty straightforward, and they have integrations with many different platforms, like Boomtown. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

My biggest beef, and why I share it, is that they have an auto-renew ANNUAL policy for Dotloop teams. As a real estate agent, we're all accustomed to reading agreements. I am at fault for not reading the terms in detail. But, any auto-renew for an ANNUAL period is really something someone should explicitly call out. Otherwise, it feels sneaky. As an agent, I always review contract terms that might be controversial in detail. This was not the case. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Here's the issue. I switched brokerages and my new brokerage covers dotloop at no cost to me. I notified Dotloop on November 4 of my need to drop my team account. My mistake for not understanding the contract, but I was informed that they had just auto-renewed for 1 year on Oct 31. They agreed to split the 1 year with me. I feel like me 6 days of use of the "teams" platform isn't worth $600. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/27/2020

"Such an amazing way to work with a realtor"

5/5

What do you like best about dotloop?

I loved using this when closing on a home. My realtor would just send the forms to be signed and I could do them immediately from anywhere. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

There was nothing that I disliked about this product. It is extremely user friendly and straightforward. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

Dotloop is a no-brainer when deciding on paperless documentation for real estate transactions. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It is hard to find the time to get together with your realtor when working through the process of both buying and selling a home and dotloop solves this issue. Review collected by and hosted on G2.com.

Heather F.

Buyer Specialist

Mid-Market (51-1000 emp.)

10/22/2019

"Simple and efficient"

4.5/5

What do you like best about dotloop?

I love how easy Dotloop is to use. I am a realtor and use it to create offers and store all paperwork from the beginning to end of the process. It is simple to add contacts and signatures to documents and my clients love how easy it is to e-sign from any device. One of my favorite features is that you can organize all documents in one PDF documents in one click! Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I don't like the archive system. I wish there was a "delete" area or "trash" bin when there are documents that may have been uploaded by mistake. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/14/2020

"Important document viewing/signing."

4.5/5

What do you like best about dotloop?

I liked how easy it was to use on the viewers/signers end. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

For me, it was logging in. For some reason, my credentials never stayed (could be my IT settings). Review collected by and hosted on G2.com.

Amanda H.

IT Project Specialist

Enterprise (> 1000 emp.)

10/8/2019

"Dotloop is great for Transaction Management"

4/5

What do you like best about dotloop?

From my professional experience, Dotloop has been very user friendly and flexible in terms of fitting our business needs. From a consumer's end, Dotloop has provided a seamless experience thus allowing our agents to close deals faster. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

From my professional experience, Dotloop could improve on their document and template tools to allow more flexibility for our agents. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

Lean on their Premium Support team, they can help you resolve issues quickly. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Currently with Dotloop we are working to integrate our Trusted Service Providers to make them more accessible for our agents. Dotloop has provided to be a huge benefit for our company allow our agents to close deals faster and from the comfort of their home. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/20/2020

"Privacy is terrible"

1/5

What do you like best about dotloop?

It is just like the other products, with nothing new Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Privacy is terrible. Since Zillow purchased the company, pending sales showed up with the accepted price on Zillow, and properties were marked sold on Zillow when the banks were closed and the transaction did not close. In my opinion, the focus since the acquisition seems to be a lead generation site for Zillow to take information Review collected by and hosted on G2.com.