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dotloop

By Zillow

4.3 out of 5 stars

How would you rate your experience with dotloop?

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dotloop Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

dotloop Media

dotloop Demo - A Complete Transaction Management
Dotloop's real estate transaction management view showing agents all of their deals at a glance.
dotloop Demo - Track and report on transaction data
Dotloop eliminates the need to move transaction data because you’re using one platform to manage the entire real estate transaction.
dotloop Demo - Mobile eSignatures
Dotloop helps real estate agents streamline transactions by bringing eSignatures, documents and storage into a single mobile app (available for iOS and Android).
dotloop Demo - Top Rated Mobile App
Real estate is all about timing. We packed all the necessary tools into an easy-to-use app, so you can counter and submit offers with a few taps.
dotloop Demo - Documents, Tasks and People in One Place
Dotloop makes it seamless for real estate agents, brokers and transaction coordinators to manage every aspect of the transaction in a single place.
dotloop Demo - Stay Compliant
Dotloop keeps a detailed history of everything done throughout the transaction to keep you compliant.
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dotloop Reviews (171)

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Reviews

dotloop Reviews (171)

View 1 Video Reviews
4.3
171 reviews

Pros & Cons

Generated from real user reviews
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BC
Support Engineer
Enterprise (> 1000 emp.)
"Does the job. Not good with saving doc (while reviewing)"
What do you like best about dotloop?

It does the job! It's a different interface compared to competitors (such as DocuSign). Saves the history of all the documents that were signed. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Does not save your work as you review the document. This can be a pain when the document is 20-30+ pages long. I need to review my documents several times before I am comfortable signing it.

I don't think you can add notes/stickies to the document as you review it, which is a bummer as I cannot make/modified changes. However, it may be based on your status (owner or signer of the document) Review collected by and hosted on G2.com.

Abby E.
AE
Transaction Coordinator
Small-Business (50 or fewer emp.)
"Love Dotloop"
What do you like best about dotloop?

Dotloop makes streamlining the real estate process easy and simple. Since you can organize folders and files all in one place there's less of a chance of things falling through the cracks. My favorite part of this program has to be the task list and Google Calendar integration. Keeping me on top of my personal processes lets me serve my clients the best I can. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The only thing I dislike about the program is that there is no way to merge loops together. Review collected by and hosted on G2.com.

Gwinn V.
GV
Realtor®
Information Services
Small-Business (50 or fewer emp.)
"Good System, Weaker Policies"
What do you like best about dotloop?

Easy to use. Pretty straightforward, and they have integrations with many different platforms, like Boomtown. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

My biggest beef, and why I share it, is that they have an auto-renew ANNUAL policy for Dotloop teams. As a real estate agent, we're all accustomed to reading agreements. I am at fault for not reading the terms in detail. But, any auto-renew for an ANNUAL period is really something someone should explicitly call out. Otherwise, it feels sneaky. As an agent, I always review contract terms that might be controversial in detail. This was not the case. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Such an amazing way to work with a realtor"
What do you like best about dotloop?

I loved using this when closing on a home. My realtor would just send the forms to be signed and I could do them immediately from anywhere. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

There was nothing that I disliked about this product. It is extremely user friendly and straightforward. Review collected by and hosted on G2.com.

HF
Buyer Specialist
Mid-Market (51-1000 emp.)
"Simple and efficient"
What do you like best about dotloop?

I love how easy Dotloop is to use. I am a realtor and use it to create offers and store all paperwork from the beginning to end of the process. It is simple to add contacts and signatures to documents and my clients love how easy it is to e-sign from any device. One of my favorite features is that you can organize all documents in one PDF documents in one click! Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I don't like the archive system. I wish there was a "delete" area or "trash" bin when there are documents that may have been uploaded by mistake. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Important document viewing/signing."
What do you like best about dotloop?

I liked how easy it was to use on the viewers/signers end. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

For me, it was logging in. For some reason, my credentials never stayed (could be my IT settings). Review collected by and hosted on G2.com.

AH
IT Project Specialist
Enterprise (> 1000 emp.)
"Dotloop is great for Transaction Management"
What do you like best about dotloop?

From my professional experience, Dotloop has been very user friendly and flexible in terms of fitting our business needs. From a consumer's end, Dotloop has provided a seamless experience thus allowing our agents to close deals faster. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

From my professional experience, Dotloop could improve on their document and template tools to allow more flexibility for our agents. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Privacy is terrible"
What do you like best about dotloop?

It is just like the other products, with nothing new Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Privacy is terrible. Since Zillow purchased the company, pending sales showed up with the accepted price on Zillow, and properties were marked sold on Zillow when the banks were closed and the transaction did not close. In my opinion, the focus since the acquisition seems to be a lead generation site for Zillow to take information Review collected by and hosted on G2.com.

Rob R.
RR
Business Owner
Small-Business (50 or fewer emp.)
"Easy to use and very efficient"
What do you like best about dotloop?

Very easy to upload and edit forms. One edited you give your client instant access Review collected by and hosted on G2.com.

What do you dislike about dotloop?

I didn't dislike anything about it. Software is great Review collected by and hosted on G2.com.

Pam A.
PA
Realtor
Mid-Market (51-1000 emp.)
"Keeps documents organized"
What do you like best about dotloop?

How the brokerage can set up document groups by transaction type, so the agent gets only the documents they need for that transaction type. This feature allows agents to concentrate on completing the documents and adding the other information such as the people involved in the transaction instead of worrying about if they've downloaded all of the appropriate documents. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The inability to allow two people to use the same email address; many of our older population do not have an email address and those that do only have one. There must be a way to make it so two people who share an email address can identify themselves and e-sign. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

8%

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dotloop Features
User, Role, and Access Management
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability
E-Signature Capabilities
Document Management
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dotloop
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