G2 reviewers report that Docusign excels in overall user satisfaction, reflected in its higher G2 Score of 74.7 compared to dotloop's 63.96. Users appreciate its user-friendly interface, with one stating, "I can send files and docs via cell phone on the go and it is very user friendly and clear instructions."
According to verified reviews, Docusign has a significantly larger number of reviews (2462) compared to dotloop (169), indicating a broader user base and more reliable feedback. This extensive review activity suggests that Docusign's features and performance are well-tested in various real-world scenarios.
Users say that Docusign's implementation process is notably smooth, with many highlighting its intuitive onboarding wizard. In contrast, dotloop users have mentioned some challenges with setup, although they appreciate its straightforward contract writing features, stating, "Writing my real estate contracts with Dotloop is incredibly straightforward."
Reviewers mention that Docusign offers superior document signing capabilities, scoring 9.5 in this area. Users find it easy to sign documents with clients, with one noting, "I like that Docusign is a digital signature tool that makes it easier to sign documents with clients."
G2 reviewers highlight that both platforms provide quality support, but dotloop users have praised its responsiveness, stating that support answers calls within three minutes. This level of service can be crucial for users needing immediate assistance, especially in fast-paced environments.
According to recent feedback, Docusign's features are appreciated for their compliance with regulations, which is a significant advantage for businesses needing to adhere to strict standards. Users value this aspect, saying, "It offers useful features, and I appreciate that it complies with CFR Part 11," while dotloop users enjoy its ease of use and great interface.
What is the difference between an electronic signature and a digital signature?
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JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
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