I use DoorLoop to manage my personal rental portfolio, and it really brought clarity to our accounting. I love how it makes taxes significantly easier at the end of the year. It's really helpful to have easy access to tell which tenants have paid and which ones haven't. I also like the ease of use and how intuitive the platform is. Everything is easy to find, and the add button in the top left makes it really easy to add whatever I need without searching all over the platform. The initial setup was very easy, too. Review collected by and hosted on G2.com.

My biggest complaint is the price. With Buildium being cheaper and a more used system making it known more throughout the property management world, I would like to see DoorLoop become what Buildium currently is. Price is the biggest factor in my opinion. Review collected by and hosted on G2.com.

I use DoorLoop for managing my rental properties, and it has solved many of my problems. Before DoorLoop, I felt overwhelmed, stressed, and disorganized. Once set up, everything just magically happens like incoming payments, simple communication, new vacancy listings, and lease setup. The overview page gives me a quick but thorough look at completed payments, outstanding amounts, new communications, rental applications, and more. I've never been able to get my vacant properties leased so quickly before using DoorLoop, thanks to the listing syndicate partners that get vacancy noticed fast. The automatic application process is completely hands-off for me. The DoorLoop associates were very helpful, making the setup process simple and seamless. Every time I use the program, I learn something new and become more efficient. Absolutely, I would rate it a 10 out of 10 for recommending to others! Review collected by and hosted on G2.com.

Honestly, it was a little confusing for me only because it was completely different than anything I have ever done. Review collected by and hosted on G2.com.

From collecting to alerts about payments. Dashboard easy to read, gives me an idea on who is late and who has paid. I highly recommend and it feels more user friendly than others I have used in the past. Implementation was simple and integration with my financial institutions was easy as well. Its one of my most important apps now and I use at least once a month. Customer support has always been on point. I feel its simple. Review collected by and hosted on G2.com.

Just like any property manager software, there more details you want the more complex it gets. I keep my interaction simple. Review collected by and hosted on G2.com.

The DoorLoop platform is great as it is all under one place. The team at DoorLoop is always willing to step up and assist with any questions or issues. Review collected by and hosted on G2.com.

Some minor issues have come up but the team is working on them and is always available. Review collected by and hosted on G2.com.

I like how easy it is to manage a large number of properties. It takes care of the tedious work like rent collections and applications so I can focus on the rest of my tasks. The software is constantly adding new and helpful features, and is very user-friendly. Review collected by and hosted on G2.com.

As a newer software we have encountered some bugs but they always get resolved. As of recent, we run into issues much less frequently compared to a few years ago. Review collected by and hosted on G2.com.

I love that DoorLoop keeps everything all in one place; it handles accounting, reports, and maintenance requests, making it a life saver for me. The ability to generate reports for any property with just a click of a button is fantastic, and I no longer have to sift through Excel files since owners can access all the information themselves via the portal. The setup was super simple, and I appreciated the multiple calls for onboarding, which made the process smooth. I haven’t encountered any issues that bothered me, any problems have been quickly resolved through chat. DoorLoop serves as my all-in-one tool, making it unnecessary to use other software. Review collected by and hosted on G2.com.

I haven't found anything yet Review collected by and hosted on G2.com.

I really appreciate how DoorLoop makes everything simple. It's especially helpful with accounting aspects like reconciliations of bank accounts, which were basically impossible for me without it. Now, I can do more than 20 reconciliations in a single day! All of the accounting features make DoorLoop extremely valuable. It allows me to instantly pull reports across many LLCs, banks, and properties, which was something I couldn't do before. Also, the initial setup was very easy, especially because Loopers helped guide me through it, and DoorLoop University explained everything very well. Review collected by and hosted on G2.com.

Sometimes we have issues with Plaid (the system that connects to the banks). Often, Loopers are able to get us reconnected, but sometimes we have to go directly to Plaid for help. Review collected by and hosted on G2.com.

What I like best about DoorLoop is how intuitive and user-friendly the platform is. It brings multiple aspects of property management, accounting, tenant communication, and reporting into one centralized system, which saves time and reduces the need for multiple tools. Review collected by and hosted on G2.com.

One downside is that some of the features can feel limited or require workarounds, especially when dealing with more complex accounting. There can also be a learning curve when trying to fully utilize all functionalities, and occasional updates or changes may require adjustments in workflow. Review collected by and hosted on G2.com.

I like that DoorLoop calculates rents due, rent reports, late fees, and tenant ledgers in a very organized way. It's easily accessible and easy to understand and filter through for specific results. I find the automatic system very convenient as it automatically charges rent and late fees when applicable. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

I do wish that we could take credit card payments outside of a tenant's app. If manual credit card entry was possible to receive a payment, that would be extremely helpful. There are times that tenants need rent assistance and will seek outside resources for help. When they call me, I cannot accept a credit card payment as we do not have the option to do a manual entry for cards to input into the system. Review collected by and hosted on G2.com.

I love the absolute ease of the DoorLoop platform. My teenager can work through it with zero issues, and everything is explained in a way I can understand. I enjoy that if I have a question about where something is, or need to edit or change something, I can type the question into the chat and get multiple responses and directions on how to fix it. I appreciate not having to pick up the phone to call a representative and wait on hold or for a return email; it's quick and easy. The initial setup was extremely easy, and the reps were very thorough in training. We're saving a lot of time with the app as everything we need is in one location instead of multiple platforms, eliminating dual entry. Review collected by and hosted on G2.com.

I only wish there was an option to have the text come to my phone instead of through the app. I wish the tenants had the option to call the SMS number and it ring my phone without giving them my personal number. Review collected by and hosted on G2.com.