---
title: DonorPerfect Reviews
meta_title: 'DonorPerfect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 566 reviews by the users' company size, role or industry
  to find out how DonorPerfect works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 566
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# DonorPerfect Reviews
**Vendor:** DonorPerfect  
**Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 566
## About DonorPerfect
DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections.



## DonorPerfect Pros & Cons
**What users like:**

- Users praise DonorPerfect for its **exceptional customer support** , highlighting their timely, knowledgeable, and friendly assistance. (64 reviews)
- Users find DonorPerfect to be **very easy to use** , streamlining donor management and ensuring team collaboration. (42 reviews)
- Users appreciate the **timely, knowledgeable, and friendly customer support** of DonorPerfect, enhancing their overall experience. (30 reviews)
- Users appreciate the **intuitive and robust features** of DonorPerfect, enhancing donor management and operational efficiency. (27 reviews)
- Users value the **ease of use** in DonorPerfect, appreciating its intuitive design and efficient donor management features. (21 reviews)
- Intuitive (18 reviews)
- Easy Integrations (17 reviews)
- Users appreciate the **easy reporting features** of DonorPerfect, which enhance their overall user experience. (17 reviews)
- Customization (15 reviews)
- Tracking (15 reviews)

**What users dislike:**

- Users note **missing features** in DonorPerfect, leading to a less intuitive experience compared to newer CRM options. (17 reviews)
- Users find it challenging due to **limited reporting capabilities** and a lack of donor self-management options. (16 reviews)
- Users find the **steep learning curve** of DonorPerfect challenging, often feeling overwhelmed by its numerous features. (15 reviews)
- Users find the **difficult reporting** features of DonorPerfect challenging, making data pulls less intuitive and user-friendly. (12 reviews)
- Users often experience **poor customer support** , especially when needing help with report creation and technical issues. (12 reviews)
- Poor Reporting (11 reviews)
- Users find the **report generation challenging** , struggling with accessibility and intuitiveness in data pulls. (11 reviews)
- Difficult Learning (10 reviews)
- Users find the **insufficient documentation** on table structures complicates effective data management and reporting. (10 reviews)
- Users find DonorPerfect **not intuitive** , with features spread out and difficult navigation leading to frustration. (10 reviews)

## DonorPerfect Reviews
  ### 1. Great customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2018

**What do you like best about DonorPerfect?**

I like that it is very user friendly to put information in the system, and that Donor Perfect has wonderful customer support.

**What do you dislike about DonorPerfect?**

I do not believe that we are using it to its full capability and it is hard to know exactly how to get the system to help us track when we should reach out to donors again in a given year.

**What problems is DonorPerfect solving and how is that benefiting you?**

We track donations, contacts with donors and general information. It is a strong program but we need to learn how to utilize it better.

  ### 2. So Efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DonorPerfect?**

Between the ease of use of the program, the customization and the incredible customer service, it is hard to say what we like best!

**What do you dislike about DonorPerfect?**

Possibly some more options for free and detailed graph reports. Those are very valuable for board presentations. 

**Recommendations to others considering DonorPerfect:**

I highly recommend using as much customer support as is offered as they are experts!

**What problems is DonorPerfect solving and how is that benefiting you?**

Only having tracked donors through QuickBooks, this program has expanded our abilities for outreach & communication beyond our wildest imagination. We can reach very targeted audiences with DonorPerfect. 

  ### 3. DonorPerfect isn't as intuitive as other platforms

**Rating:** 1.0/5.0 stars

**Reviewed by:** Justina J. | Board Treasurer, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about DonorPerfect?**

DonorPerfect has a many options to customize the software for specific needs. 

**What do you dislike about DonorPerfect?**

The format is not appealing or user friendly. I do not like the interface with Constant Contact, so I use MailChimp. 

**Recommendations to others considering DonorPerfect:**

Before getting DonorPerfect, I suggest comparing what you will spend in third party credit card fees and what DonorPerfect can provide for you. 

**What problems is DonorPerfect solving and how is that benefiting you?**

We use this as a CRM for fundraising and communications. 

  ### 4. Great support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about DonorPerfect?**

DonorPerfect there when you need them! Whenever I need to figure out how to use a feature or make a change to our database I can always be confident that DP is there to help us through.

**What do you dislike about DonorPerfect?**

I can sometimes be hard to navigate the help pages to find the information you need.

**Recommendations to others considering DonorPerfect:**

Make sure when you are signing up for features that you will use them to your advantage. You can quickly add features you do not use.

**What problems is DonorPerfect solving and how is that benefiting you?**

Benefits are far and wide with their software. Allows us flexibility in our donor records management that we choose rather than what is chosen for us. Support is amazing from videos to chats, DP is always just a solution away!

  ### 5. Easy to use, but may not be right for long-term fundraising growth.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about DonorPerfect?**

My company, Red Tape, utilizes DonorPerfect for our fundraising, and thus far we have really enjoyed our experience.  Our donors have had a pretty easy time setting themselves up, and keeping track of donations through DP hasn't yielded any major headaches thus far.  The staff at Red Tape most directly in charge of Donor Perfect have an easy time using the software and the rest of us (who are much more infrequent users), have also had an equally easy time.

**What do you dislike about DonorPerfect?**

I've had a number of folks (donors) tell me they wish they could link to PayPal, and some of the reasons why DP doesn't support PayPal aren't technically accurate.  I use PayPal myself for almost all of my online transactions and appreciate the security that I have in utilizing it.  I have never encountered issues with transferring funds via PayPal, and I think some of the rationale (which I obtained via DP's website), is either outdated or inaccurate in general.

**Recommendations to others considering DonorPerfect:**

If you are a small nonprofit, I highly recommend checking this out amongst research for your fundraising needs.  I always recommend casting a fairly large net with regard to software use and implementation, but thus far we at Red Tape are pretty happy with the ease of use that DonorPerfect provides.  As a company grows, shopping around for software with more infrastructure might be needed, but this is pretty perfect for early-stage growth-based fundraising.

**What problems is DonorPerfect solving and how is that benefiting you?**

DonorPerfect has allowed for us, as a small nonprofit, implement a donation infrastructure that is substantially more cost effective right now.  As we grow, I imagine we may move away from DonorPerfect and utilize other software to provide a more streamlined and secure experience, but for the foreseeable future we are pretty happy with where we are with DP.

  ### 6. Donor Perfect is making it possible to streamline our workflow.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about DonorPerfect?**

The DP integrated forms and payment processor make for a smooth workflow between the data base and Quickbooks. 

**What do you dislike about DonorPerfect?**

The webinars have been too simplistic and was a little bit of a time waster. 

**Recommendations to others considering DonorPerfect:**

Take advantage of phone support and webinars. They truly help!

**What problems is DonorPerfect solving and how is that benefiting you?**

We are eliminating multiple entries and redundant information. Donor acknowledgements are easy and reporting is also much easier. 

  ### 7. DonorPerfect is a great product for donor tracking and with ReadySetAuction for event management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon M. | Director of Development, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2017

**What do you like best about DonorPerfect?**

DonorPerfect Customer Service is outstanding!

**What do you dislike about DonorPerfect?**

It does not automatically save the work in donor records so when it times out if you walk away from your desk, you have to start all over.

**Recommendations to others considering DonorPerfect:**

Take the trial version of DonorPerfect and speak directly to a customer service representative.  After our trial period and we decided to go with DonorPerfect, everyone who helped us launch and implement was very helpful and professional and they are still this way in our fourth year.  Their support team is amazing.

**What problems is DonorPerfect solving and how is that benefiting you?**

Our business is an elementary school and we use DonorPerfect to raise donations for our foundation.  We can track various donors in many ways,  The benefit is that we can target individuals for various fundraising efforts.

  ### 8. DonorPerfect is a great multipurpose tool for non-profits!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia P. | Administrative Assistant II, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2017

**What do you like best about DonorPerfect?**

The seamless connection between Constant Contact and Weblink is great. The Dashboard feature makes it very fast and incredibly easy to find recent information. Functions such as the reporting tools and instant merge help to get data & acknowledge donors quickly. The customer service team is friendly and efficient. There are also tons of free resources to master the software.

**What do you dislike about DonorPerfect?**

Duplicate purging is a slow process and you have to manually search for duplicates to get rid of them. I wish that when I entered a new entry for a donor that is a match with an existing record, DonorPerfect would notify me right away to avoid excessive records. The only time you really see that is when you are downloading a donation that was submitted via WebLink.

**Recommendations to others considering DonorPerfect:**

Utilize the free resources such as the webinars, workshops, and online faq sections to make the most out of your user experience. If you are meticulous and consistent when entering donors and follow the recommended DonorPerfect protocol, it will be very easy to sort through your various types of donors. 

**What problems is DonorPerfect solving and how is that benefiting you?**

Our organization was previously very slow with donor acknowledgement. Using pre-loaded thank you templates and the instant merge feature help us get those thank you letter out nearly instantaneously.  We also were able to better target and focus specific mailings such as events and fundraising by using the filters and giving history to narrow our search fields.

  ### 9. Donor Perfect Perfection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2018

**What do you like best about DonorPerfect?**

Customer Service in the support area is AMAZING, always.

**What do you dislike about DonorPerfect?**

Assigned sales rep is not very helpful fo that reason it has been challenging tp find additional features that fit our work in the service offerings.

**Recommendations to others considering DonorPerfect:**

They are responsive and upgrading their service options continually.  Team really listens to customers feedback.

**What problems is DonorPerfect solving and how is that benefiting you?**

Mailers, receipts, donor contact information, gifts tracking, touch points.

  ### 10. Donor Perfect is easy to use and the reporting has really helped our organization.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2018

**What do you like best about DonorPerfect?**

We love the Reporting, Receipting functions of Donor Perfect. 

**What do you dislike about DonorPerfect?**

We do not enjoy the lack of Graphic and Design ability for the email receipts.

**What problems is DonorPerfect solving and how is that benefiting you?**

Donor tracking and donor communication

  ### 11. User-friendly interface allows for easy transitions. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyli S. | Donor Relations Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2017

**What do you like best about DonorPerfect?**

I like the user-friendly interface. I transitioned easily into this position. 

**What do you dislike about DonorPerfect?**

Pulling reports can be challenging, and not as easy to understand. 

**What problems is DonorPerfect solving and how is that benefiting you?**

DonorPerfect is allowing me to create a Major Gifts program in a big way. With DonorPerfect, I can know what my major donors are doing at all times and keep easy track of their activity. 

  ### 12. We use Donor Perfect throughout our office

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about DonorPerfect?**

I like that it is easy to search for clients we have saved in the program if you have the right name. 

**What do you dislike about DonorPerfect?**

I don't like the way the advanced search works. 

**Recommendations to others considering DonorPerfect:**

Consider whether the search options they offer are adequate, based on the number of donors you will keep in the system. 

**What problems is DonorPerfect solving and how is that benefiting you?**

DonorPerfect helps us keep track of who donated how much and enables us to effectively send out thank you's for donation, which in turns helps the donations keep coming in and keeps our donors satisfied. 

  ### 13. Solid CRM with many features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Krista M. | Marketing Coordinator, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2017

**What do you like best about DonorPerfect?**

DonorPerfect is customizable to your organization. They build it so it best suits your needs. It has many features to build in-depth donor profiles as well as run complicated reports for analytics. They have a great customer service team that always will help walk you through issues you are having.

**What do you dislike about DonorPerfect?**

DonorPerfect lacks great training manuals, and has a big learning curve when it comes to creating and pulling reports. It is not always intuitive, and you really have to dig and dissect what you need in order to pull an accurate report. Fortunately, they have a great customer service staff that will help alleviate issues once you know how to articulate what you need from them. I think it could also do a better job with having a volunteer database. Though you can flag people as volunteers, it won't run the same way as a separate volunteer database system. If it could combine all the features of a solid volunteer system with the donor profiles, it would be a highly functioning CRM. 

**What problems is DonorPerfect solving and how is that benefiting you?**

We use DonorPerfect daily as a way to enter financial gifts as well as food donations. It integrates with several different platforms and other databases to be a core function of our Development department. 

  ### 14. Love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2018

**What do you like best about DonorPerfect?**

It makes keeping track of current and past donors so easy. They’re customer service team is very knowledgeable and helpful!

**What do you dislike about DonorPerfect?**

Sometimes it is slow and it’s not always the clearest.

**What problems is DonorPerfect solving and how is that benefiting you?**

It helps us keep track of donors and donations across our organization

  ### 15. Software Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathy B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2018

**What do you like best about DonorPerfect?**

The software is very intuitive and easy to use.

**What do you dislike about DonorPerfect?**

I can't think of anything at this time. 

**What problems is DonorPerfect solving and how is that benefiting you?**

We are trying to raise dollars to support our Museum with minimal use of staff time tracking information.  We are happy with the implementation of Weblink for online giving.

  ### 16. Does what it should with no fuss!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about DonorPerfect?**

Simple, easy to use. Donors are easily able to find what they are looking for, and offline donations are easy to enter. 

**What do you dislike about DonorPerfect?**

Frankly, the interface is unattractive. They could do a lot to make working with their system more aesthetically pleasing, both for the fundraiser and their donors. Navigating the site in-between actions can be really difficult. 

**Recommendations to others considering DonorPerfect:**

I don't doubt that there are better programs out there, but DonorPerfect is a good option. 

**What problems is DonorPerfect solving and how is that benefiting you?**

It solves the problem of having a one-size-fits-all system for donations. We have had some issues with it going offline fairly often, but other than that it is a good donation system. 

  ### 17. Ancient software that needs a serious update and redesign

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2017

**What do you like best about DonorPerfect?**

Their Cx team is outstanding. I'm impressed with their responsiveness, command of otherwise outdated software, and ability to train newbies.

**What do you dislike about DonorPerfect?**

The software is stuck in the late '90s. It needs a severe overhaul.

**Recommendations to others considering DonorPerfect:**

I'd recommend others look elsewhere; the software is seriously outdated and needs an overhaul in design, usability, and flow.

**What problems is DonorPerfect solving and how is that benefiting you?**

Though we're a small nonprofit, our ability to categorize donors is helpful. Additionally, the deduping process makes inactive donor listings easy to manage.

  ### 18. DonorPerfect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2017

**What do you like best about DonorPerfect?**

This database is one of the easier ones to use and I appreciate how accessible the helpline is; when I have questions, I just call and I have never waited *too* long for help. When the line was very long, DonorPerfect automatically took me to a menu to leave a message and had someone call back, so I didn't spend hours on hold.

**What do you dislike about DonorPerfect?**

I don't like that I feel like I have to call for even the most mundane things -- such as not being able to find a category to a spreadsheet. Most of the time it's because they're labeled differently from what is on the screen. 

**Recommendations to others considering DonorPerfect:**

Don't be afraid to ask for help; you'll spend hours trying to figure something  out on your own. Their support people are always helpful and ready to assist. And best part, they send you the step by step instructions after the call is over. 

**What problems is DonorPerfect solving and how is that benefiting you?**

I use it to pull reports on finances and to create mailings. It makes finding the right people to send material to a lot easier. 

  ### 19. Donor Perfect strong for Non-for-Profits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2017

**What do you like best about DonorPerfect?**

Easy to add new constituents and customer service is always just a chat away

**What do you dislike about DonorPerfect?**

Their report templates are not user-friendly, so new reports you have to ask for help from customer service

**Recommendations to others considering DonorPerfect:**

Have DP create exactly what you need for each entry (home screen)to make the process go smoothly and quickly in the future

**What problems is DonorPerfect solving and how is that benefiting you?**

fundraising and communication/out reach

  ### 20. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2018

**What do you like best about DonorPerfect?**

The reporting features are fantastic. Very easy to use and so many options.

**What do you dislike about DonorPerfect?**

I honestly can't think of anything I specifically dislike.

**What problems is DonorPerfect solving and how is that benefiting you?**

Reporting has become effortless.

  ### 21. Donor Perfect Is Almost Perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank M. | Donor Services, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I love the flexibility of the software. I can add, delete, and arrange fields to suit my organizations needs. When I do need tech support, I get answers quickly and they make certain I understand (not an IT guy).

**What do you dislike about DonorPerfect?**

The weakest part of donor Perfect is the reporting. They have made huge strides in the custom reporting options, but it still needs more work. The good thing is the company is aware and they are constantly striving to improve all aspects of the software. The canned financial reports are good, but currently don't have as much flexibility to customize as I would like.

**Recommendations to others considering DonorPerfect:**

Spend some time exploring and playing with a sample Donor Perfect database. While it is easy to use, it may take some time to understand how each part of it relates to your organization, especially if you are coming from a less flexible system.

**What problems is DonorPerfect solving and how is that benefiting you?**

As with most donor tracking software, Donor Perfect allows us to track and create gifts and acknowledgements. The flexibility it offers allows us to develop and track statistics relating to the donors that are important to our work.

  ### 22. Building Filters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2018

**What do you like best about DonorPerfect?**

The explanation on compound filters was informative. . Producing meaningful reports with ease. 

**What do you dislike about DonorPerfect?**

nothing. I have only had the system in place for a year and I just recently became the admin. So I am still learning a lot

**What problems is DonorPerfect solving and how is that benefiting you?**

Reports are more selective. Very useful

  ### 23. Easy to use with great phone support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about DonorPerfect?**

I like that I can easily pull reports based on my own codes.

**What do you dislike about DonorPerfect?**

It times out, so I often waste a lot of time having to sign back in. 

**Recommendations to others considering DonorPerfect:**

It's easily to use, has everything you need, and the phone support is great. 

**What problems is DonorPerfect solving and how is that benefiting you?**

We've been able to keep track of donors, see where they are donating, and build a more effective contact list. 

  ### 24. Good platform, DonorPages need update

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2017

**What do you like best about DonorPerfect?**

The nice and intuitive online interface, and ability to access the information outside of the office. 

**What do you dislike about DonorPerfect?**

The DonorPages and lackluster Crowdfunding fix

**What problems is DonorPerfect solving and how is that benefiting you?**

Organizing and managing income and donor relationships. This hepls by making our information secure and accessible beyond the office. 

  ### 25. Great recordkeeping tool to track donors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat L. | Director of Finance, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about DonorPerfect?**

The ability to create different reports.

**What do you dislike about DonorPerfect?**

Annual training is usually in the fall and out of state.


**What problems is DonorPerfect solving and how is that benefiting you?**

Able to keep track of the donors and able to reach out to them again and again.

  ### 26. Above average experience for DonorPerfect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2017

**What do you like best about DonorPerfect?**

The setup of DonorPerfect is very easy to understand and navigate.

**What do you dislike about DonorPerfect?**

When you save an input it saves it for everyone in your organization using it so we have to make sure to not save anything. We also have to logout every use or it freaks out.

**What problems is DonorPerfect solving and how is that benefiting you?**

We are keeping up with our network of people involved with our organization and how much money we receive in different forms.

  ### 27. May be a learning curve, but worth it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yvette W. | Clinic Director of Operations, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2017

**What do you like best about DonorPerfect?**

The ability to track donors, ConstantContact, and the reports you can customize. 

**What do you dislike about DonorPerfect?**

The learning curve was big even for a tech savy person like myself.

**Recommendations to others considering DonorPerfect:**

Take the tutorials offered!!

**What problems is DonorPerfect solving and how is that benefiting you?**

Donor tracking, able to now target our major donors and consistant donors.

  ### 28. Donor PErfect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about DonorPerfect?**

It is easy to use for the purpose that I play in the program

**What do you dislike about DonorPerfect?**

It is often tricky to pull reports, but customer service is helpful

**What problems is DonorPerfect solving and how is that benefiting you?**

Organizing and managing non-profit donor information and volunteer information

  ### 29. A little better than your average donor software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about DonorPerfect?**

I liked how easy it was to pick up this software. This was the first of my many donor CRM systems I have helped to implement at different nonprofits

**What do you dislike about DonorPerfect?**

I disliked the scalability of it. I feel that other systems are more robust for the price.

**Recommendations to others considering DonorPerfect:**

Salesforce and Raiser's Edge (although overpriced)

**What problems is DonorPerfect solving and how is that benefiting you?**

Tracking donors and donations. It worked at a nonprofit where we had accurate information on our donors who were school parents from another system

  ### 30. Office Manager/Event Planner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia B. | Office Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I feel DP has a user friendly user interface, especially with the recent changes.  Many things to like best; Contact tab, tribute functions, receipting functions, credit card expiration warnings.

**What do you dislike about DonorPerfect?**

I have not mastered the email versus printed thank you abilities w/in DP and our records don't always show receipt sent.  The process seems a bit complex as we do not have the database in top shape for the thank you, receipting capabilities.

**Recommendations to others considering DonorPerfect:**

I would say the biggest reason that DP is a great donor management software service company is that they are constantly improving and their customer service is hands down top notch.  If you'd like to go from generic databases or spreadsheets to DP they provide a somewhat simple import process from excel spreadsheets.  DP provides one place where you can store all your donor and volunteer data then analyze it and pull stats and info with the ease of the report center.  If you get stuck, don't spend too much of your valuable time trying to find the answer in their extensive knowledge base of help, just call and they will expertly handle your questions.  DP includes a great donor communication management aspect, as well as handling monthly donations via EFT and bank draft.  And, now with the fundraising event mobile bidding platform, the data migration from your fundraising event to your donor database is smoother.  DP is a great CRM database.

**What problems is DonorPerfect solving and how is that benefiting you?**

Monthly donor monitoring and retention is better because of DP.  We can proactively retain donors before they fall off due to expired credit cards, solving the problem of lost monthly revenue.  With proper data entry using the solicitation codes, we can measure which fundraising methods work best at bringing in new donors and new monthly donors allowing us to focus on the higher revenue producing efforts.  We use the moves management to manage our VIP donor communications and this is useful for effective donor relations.  The benefits we see using DP is better, more centralized tracking of donor activity, which includes tracking volunteer activity as well, eliminating several areas where Excel spreadsheets would have been the go to method.  

  ### 31. Happy using Donor Perfect for the past 3 years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marilyn M. | Operations Manager, Medical Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I think the support offered by DonorPerfect is great. I love that I have the option to call or chat with someone and there is rarely a wait. The support staff is always very friendly and knowledgeable and they almost always solve whatever issue I have or get back to me in a timely matter if they are not able to help immediately. 

**What do you dislike about DonorPerfect?**

There are a few extra features/modules that I think should be part of a basic package and I'm disappointed that these features are only available at an additional cost. For example, we had to pay to add WebLink Pro because we were not able to edit our WebLink forms before or changes were very limited. Batch gift processing is also an additional charge and even at the additional charge the batch gift processing is fairly limited in customization options which I don't like, i.e. I can't enter gifts with different gift dates in one batch.

I dislike that contacts does not currently sync with gmail and the Outlook integration tool is not working at the moment. 

**Recommendations to others considering DonorPerfect:**

DonorPerfect implementation is very easy and doesn't require technical assistance if you are able to set-up the necessary codes prior to importing your data. 

**What problems is DonorPerfect solving and how is that benefiting you?**

DonorPerfect allows us to run a variety of reports and review donor giving history, which enables us to tailor our communications and fundraising efforts. We've been able to run various campaigns based on the metrics we review from reports and we are also tracking prospective donors more efficiently now.

  ### 32. Donor Perfect Helps Bring 21st Century Tools to Fundraising

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan D. | Director of Development, Primary/Secondary Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I love it that Donor Perfect provides comprehensive reporting capability without needing to construct your own reports.  My favorite reports are the Comprehensive Donor Revenue Analysis and the AFP Fundraising Effectiveness Project Report.  I also love it that it helps create seamless merges and integrates with Constant Contact, which we use for online donations. Donor Perfect allowed us to provide our first comprehensive online donation campaigns this year.  We increased the number of active donors by 78.87% and the number of gifts by 142.05% in one year.  We would not have been able to do this without this program.

**What do you dislike about DonorPerfect?**

So far, the only problem has been the cost of training.  They offer plenty of free online help, but if you want more hands on assistance, you will need to pay for it - whether that is at a conference or workshop.

**What problems is DonorPerfect solving and how is that benefiting you?**

I also love it that it helps create seamless merges and integrates with Constant Contact, which we use for online donations. Donor Perfect allowed us to provide our first comprehensive online donation campaigns this year.  We increased the number of active donors by 78.87% and the number of gifts by 142.05% in one year.

  ### 33. Economic option for a system uniquely built for supporting multiple avenues of fundraising

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben C. | Donor Services Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

Great customer service and opportunities for usability and beta testing; growing list of partners and integrated services for fundraising; houses very useful integrated services for fundraising from email marketing and recurring gift functions to major donor/prospect tools and online giving

**What do you dislike about DonorPerfect?**

There are currently some limitations regarding automated capabilities with scheduling and running recurring gifts and reports, but they have already begun rolling out new features to address this. Their WebLink feature for online forms is pretty versatile and connects pretty transparently to processing gateways, but the design elements of the forms, though improving, are still just behind some other vendors with regards to the look and feel you may be able to get from the templates offered. That being said, WebLink is a much more affordable service option compared to most other fundraising vendors out there and is directly integrated to your database and electronic processing gateways. It would be nice to have more flexibility and compatibility with more electronic processing vendors (like PayPal). 

**Recommendations to others considering DonorPerfect:**

If you are a small to medium-sized nonprofit, DPO is probably the most economic option you can find out there with respect to just how many different services and features that SofterWare has to offer within this system. Other vendors may do specific things really well, maybe even better than DPO (others may have nicer online forms or be able to use PayPal, etc.), but you will likely end up paying a lot more for a lot fewer tools and features, and have less control and branding over the services provided (especially with how donors are acknowledged and how their data is captured and stored). All bells and whistles aside, DPO is a solid donor database system that is constantly improving, and my experience with SofterWare's customer service team and product specialists has been worth well beyond what we have paid. 

**What problems is DonorPerfect solving and how is that benefiting you?**

Part of my use of DonorPerfect Online within our organization has been to reconcile donations and pledges against general ledger and other financial/data systems which somehow touch donations or donation processing. This work has helped shed light on how we utilize not just our donor database system with DPO, but also how the rest of our systems work independently and in tandem with each other and how efficient and effectively they do so. Of course, system efficiency means nothing if you're not focusing on your customers' and/or donors' experiences in buying, registering, and giving. Because of how we use DPO and how easily it can be embedded into our organization's web presence, we have found that donating through the WebLink forms linked to our website and other solicitations and appeals is the MOST EFFICIENT process that our web visitors currently experience! 

  ### 34. DonorPerfect is a Great Fundraising Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice K. | Administrative Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

DonorPerfect (DP) is a one stop shopping place for all your Fundraising needs.  It has most of the Bells and Whistles that other fundraising tools have at a more reasonable price.  The thing I love about DP the most is that it is customizable.  You can add the fields you need and remove (or hide) the ones you do not need.  You have the freedom to write your own reports (at no extra cost) and their support services are top notch.  They've added so many other features like peer to peer fundraising and do it yourself web site tools for membership or events.  

**What do you dislike about DonorPerfect?**

It's a lot to learn and they rely a lot on their "Learning Community" to provide advice.  There really is not "User Manual" so sometime you rely a lot on support instead of doing it yourself.



**What problems is DonorPerfect solving and how is that benefiting you?**

DP helps us stay organized. Reports to our fundraising staff is easy to maintain.   DP Mobile helps our staff who are in the field, keep track of their fundraising tasks so we stay in touch with our donors better than ever.  

  ### 35. DonorPerfect - Easy to use for a small Development Office

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph C. | Development Director, Fund-Raising, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2016

**What do you like best about DonorPerfect?**

DonorPerfect is fairly straightforward, easy to use program.  The basic program allows the user to track donations, produce thank you letters for donors and has a good contact management feature.  You can get up and running after 2 hour telephone training.  I like its flexibility because I have used it for a variety of non-profits including social services and nursing homes.  Their support department is strong in answering questions quickly and efficiently.

**What do you dislike about DonorPerfect?**

Some of the ways you are restricted to sorting lists on the home screen.  It gives you a lot of options for thank you process but it is hard to segment all in one letter if you wanted.  You have to use separate letters for each type of gift.

**Recommendations to others considering DonorPerfect:**

If you are a small shop, while it's not the cheapest.  It's the most stable platform that won't fold or get bought by another company.

**What problems is DonorPerfect solving and how is that benefiting you?**

It's easy to keep all your donor and contact records in one place.  I find it very efficient to use.

  ### 36. user of DP 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2017

**What do you like best about DonorPerfect?**

you can log on to their mobile app, it is relatively easy to use 

**What do you dislike about DonorPerfect?**

can be difficult to find something the first time you are doing it. 

**Recommendations to others considering DonorPerfect:**

It can be challenging to implement the first time but the benefits far outweigh these growing pains. I would recommend taking their training classes and webinars. 

**What problems is DonorPerfect solving and how is that benefiting you?**

We did not have a donor management solution until donor perfect. We are now able to track donations, donors, events, and raise more funds. 

  ### 37. Highly recommend DP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

Love having all of my donor records in the cloud so I can access it anywhere.

**What do you dislike about DonorPerfect?**

There is a learning curve, so prepare to spend some time in free webinars, etc. to be able to utilize all the things that donor perfect can do. It's not a dislike, I just thought I could figure it all out without a lot of help.

**Recommendations to others considering DonorPerfect:**

It's a great product, spend some time cleaning up your data before sending it to DP, make sure your GL codes are all correct. We had to transfer a DB from another product and my predecessor didn't do a very good job of setting it all up correctly initially. I had to do a lot of cleanup one we got it over to DP.

**What problems is DonorPerfect solving and how is that benefiting you?**

We are entering a capital campaign so adding the wealth determiner piece has been a real help

  ### 38. Perfect for a small nonprofit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darla S. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2016

**What do you like best about DonorPerfect?**

DonorPerfect is very user friendly.  Support staff, tutorials, and annual conference have all been very helpful.  We are a two person, small charity and this works perfect for us.  The subscription cost is very manageable for our budget.  It is easy to customize and to maintain.  It is also very easy to generate reports necessary for fundraising and for bulk mailings.  We have not had any problems with the program. 

**What do you dislike about DonorPerfect?**

Nothing really.  Just would like more time in the day to learn more about everything the program can provide. 

**Recommendations to others considering DonorPerfect:**

I recommend the product to small nonprofits with a tight budget.  

**What problems is DonorPerfect solving and how is that benefiting you?**

The program helps us to keep good records on our donors.  It is easy to edit the donor profiles for address changes and or deaths.  Have an accurate donor list is vital to fundraising.  It speeds up the receipting process also.

  ### 39. Great Donor Database Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

DonorPerfect makes it easy to manage and track donors and their donations. Search function is great and it captures all the information I need. 

**What do you dislike about DonorPerfect?**

It can be challenging to run a report for donations over a certain year or years based on minimum or maximum donations. I will get extra information that aren't what I'm looking for or it will leave out donors I know should be included. I dislike how if someone has created multiple entries for the same donor I cannot merge them into one entry/donor and see all their gifts in one place.

**What problems is DonorPerfect solving and how is that benefiting you?**

I can keep my donors all in one place. I like how I can add pledges and keep track of them. I would recommend this product to an organization looking for donor database software.

  ### 40. Excellent!  Easy to use for the most part, great support team for any questions or issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Moment S. | Administrative Assistant, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

The support team!  They have really helped me figure out a better way to enter or gather the information I need and have helped me customize sections to the way I use the information. 

**What do you dislike about DonorPerfect?**

Using some of the reports can be difficult and also checking for duplicates.  I have found that it doesn't really catch as many duplicates as I would prefer, especially if it is synced with Constant Contact. 

**Recommendations to others considering DonorPerfect:**

Excellent software for tracking any kind of information for donors, volunteers, etc.  There are still a few areas that could use improvement or the ablility to be customized but overall excellent.  Wonderful Support team.

**What problems is DonorPerfect solving and how is that benefiting you?**

We are a non-profit and it has allowed us to better track our donors gifts and to improve our communication with them, then fold.  

  ### 41. Excellent Non-Profit Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott B. | Assistant to Outreach, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2017

**What do you like best about DonorPerfect?**

Ease of use: Once training is complete with DP a user can fully realize the benefits to this Fundraising and CRM software.  Tasks are automated for the most part to ensure that you save time on data and allow yourself more time for the important tasks for your organization. 

**What do you dislike about DonorPerfect?**

Initial setup can be time consuming on your own.

**Recommendations to others considering DonorPerfect:**

Consider using their in-house data migration for initial data import.

**What problems is DonorPerfect solving and how is that benefiting you?**

Membership Record-keeping has become a breeze on DP.  Online donations and administration of the built-in webpages makes data collection much easier. 

  ### 42. DONOR PERFECT-It's Perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin K. | Development Manager, Individual & Family Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I like the instant chat assistance when I have something I need a quick answer to.  The training videos and knowledgebase are great tools as well.  

**What do you dislike about DonorPerfect?**

Nothing immediate comes to mind.  We are quite satisfied with the product and its functionality.  We hope to build on the features we have as budget allows us. 


**What problems is DonorPerfect solving and how is that benefiting you?**

We are a non-profit for affordable housing.  Our database is our lifeline to donors and to information about our donors.  We are able to segment out and generate lists for specific donor groups for mailing and constant contacts.  The note section and other information section allows us to track board members and committee members and their involvement from year to year.    Helps us fundraise and develop stewardship and good donor relations. 

  ### 43. DPO is great for managing donor information and has great support.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hope C. | Administrative Director, Religious Institutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2016

**What do you like best about DonorPerfect?**

There are a lot of support resources that make it easy to learn more about additional functions of the website and increase your nonprofit's capacity to manage donor information and track correspondence.

**What do you dislike about DonorPerfect?**

The website for the online version has been improved a lot recently, but it's still a little clunky. Function over fashion.

**Recommendations to others considering DonorPerfect:**

Definitely sign up for support, at least for your first year's subscription. The written support resources and webinars are 100% worth it. They offer webinars to walk you through various functions of the program, as well as exploring other topics related to fundraising and donor management.

**What problems is DonorPerfect solving and how is that benefiting you?**

We are using DonorPerfect Online to keep records of donations and send receipts and other communication to donors. It has helped us allow for customization of mailings, as well as email receipts.

  ### 44. Easy to use, great for organization big and small

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lillie B. | Administrative & HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

DonorPerfect's support is excellent and their initial setup process makes it easy to hit the ground running with their software. Simple enough for a novice but powerful and customize-able enough for advanced database users.

**What do you dislike about DonorPerfect?**

There is a bit of a learning curve with setting up queries (called "filters" in DonorPerfect), and the mobile app is still lacking in some important functionality.

**What problems is DonorPerfect solving and how is that benefiting you?**

Tracking contacts with constituents across the organization, integrating our donor database with our email marketing database, creating more sophisticated financial reports.

  ### 45. Versatile donor management software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abby G. | Operations Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2017

**What do you like best about DonorPerfect?**

DonorPerfect (DP) has a wide array of features to help an organization best manage its donor database

**What do you dislike about DonorPerfect?**

No major complaints                      

**What problems is DonorPerfect solving and how is that benefiting you?**

Managing donor information is a major concern for a nonprofit organization, and DP provides an elegant solution

  ### 46. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2017

**What do you like best about DonorPerfect?**

-Extensibility- can add fields when you need them, and seamlessly integrate into reports and templates
-Ability to create templates for data entry - so minimizes training and improves (greatly) data quality
-Integrate very well with webforms which also utilize same credit card Gateway making credit card reconciliation much easier
- Continue to improve and add new features
- Custom reports - so get the data you want - and only what you want.
- Fairly reasonable in terms of cost

**What do you dislike about DonorPerfect?**

- No way to say if field x is "y", then can only have values of "a" or "b" in another field.
- The thank you process is rather cumbersome, but I do think they are in the process of redesigning it.

**Recommendations to others considering DonorPerfect:**

Be sure data is cleaned up before import into DPO. Minimize use of "flags". Ensure there is ONE person that names all the fields and creates codes.

**What problems is DonorPerfect solving and how is that benefiting you?**

We have every penny earned, and by what donor, for the last 11 years stored in DPO - so can easily pull reports as to who to invite to special events (like evening when we give checks to this year's grantees).  We are an "all volunteer" non-profit, so don't have an office or a "desk" - so have created ways to store most of the data we need to keep in DPO - keeping it safe and accessible. We store things like who applied for grants, grants given, volunteers, committee rosters - as well as money earned (and for what), in-kind gifts donated, sponsors, etc.  We do a "scrub" annually as to who gets invited to the galas, keeping invitation costs down by focusing on those folks who likely may come again.  I strongly believe that DPO, and how we store our data, has kept the organization healthy, despite its "all volunteer" nature and  frequent turnover of officers.

  ### 47. DonorPerfect is a great tool for non-profits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

DonorPerfect is highly customizable, very easy to learn, and supports a myriad fundraising tasks. Updating of donor and donation information is quick and intuitive. The Report Writer function is very nicely implemented and allows for easy development of custom reports. I am a moderately sophisticated computer user at best, and I was able to use training tools provided to implement a system that is highly customized to the needs of my organization. Three years ago we converted an extensive amount of data from several prior Excel based spreadsheets to get started, and found the process very painless. In summary, we couldn't be happier with our experience with DonorPerfect.

**What do you dislike about DonorPerfect?**

There are no features of DonorPerfect that I consider to be less than first class. 

**Recommendations to others considering DonorPerfect:**

Spend the time during the implementation process to customize the data presented - "solicitation" and "sub-solicitation" for instance - to make the system intuitive and useful for your organization. We are an all volunteer organization with no paid staff and no computer experts to draw on, and yet we could implement a highly customized system with a modicum of effort.

**What problems is DonorPerfect solving and how is that benefiting you?**

Inventory of donors and donation history. Customized fundraising contacts based on donation history. Custom reports to support management and financial decision making. 

  ### 48. Easily Keeps Track of Pledges, Payments, & Gifts...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I like best that I was able to import my contacts from our team website so I did not have to manually input 600 names. It is easy to record pledge payments, gifts etc,  I also like how you can distinguish between capital campaigns and send thank you notes through Donor Perfect.

**What do you dislike about DonorPerfect?**

I dislike some of the reporting features.  I wish it was easier to get a pledge schedule by year & that the pledge schedule itself was more intuitive.  The reporting seems lacking for producing reports that are helpful to auditors.

**Recommendations to others considering DonorPerfect:**

Make sure you purchase when your campaign is beginning - don't wait to buy because it will take more time than you think to enter payments info, etc.  DonorPerfect is very robust when it comes to keeping track of pledges, grants etc but the reporting will take some getting used to.

**What problems is DonorPerfect solving and how is that benefiting you?**

I am keeping track of donors, pledges, and gifts for our organization's capital campaign to build a new pool.  It has been beneficial to keep track of all donors in one place and easily see how much donors owe on pledges.  I haven't had to use Quickbooks or another application which are not specifically built for donor tracking.

  ### 49. Great quality for the price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I absolutely love that they really listen to what users want and need.  They are committed to updating the software and continually work on enhancements.  Most of their support techs are very knowledgeable and have team leads on standby to assist with more difficult questions.  

**What do you dislike about DonorPerfect?**

They have great online documentation, though I would really love to see it in a print-friendly format.  I prefer to first read the documentation away from the computer.  The calculated fields have been difficult to understand.  However, they are beta testing an updated version and it feels much easier.  

**Recommendations to others considering DonorPerfect:**

I believe it is great software not only in price, but in what you can achieve with it.  Have someone in your organization that is knowledgeable about SQL, it will greatly help in writing filters (queries).  There is a definite learning curve if you are coming from Raiser's Edge.  Terminology and features work differently.

**What problems is DonorPerfect solving and how is that benefiting you?**

Cost savings has been the biggest benefit.  There are a lot less extras to purchase. We have a very small office and I wear many hats, one of which is database manager/administrator and only user.  DonorPerfectOnline is more than robust enough to suit our needs and is much easier to use (though different) than Raiser's Edge. 

  ### 50. Satisfied user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2017

**What do you like best about DonorPerfect?**

I use DP in a limited capacity.  I only request reports on one event, once a year, so my experience with DP is limited.  I appreciate the support I get from DP.  Since I only request this particular report once a year, I always have to make a call to DP to make sure I include all of the fields I need.  DP is always willing to help and I appreciate the follow up email with the actions that they have helped me with.  I save them expecting to use it as a reference for the following year but of course, I end up calling anyway.

**What do you dislike about DonorPerfect?**

The "walk me through" button should be helpful, but I found it to be more of a warehouse of information rather than specific instructions on the step I need help on.  

**Recommendations to others considering DonorPerfect:**

Again, because my use is limited, I would say that the most important aspect of DP is ease of use.  I know that there are analytics that are available, I just don't use them.

**What problems is DonorPerfect solving and how is that benefiting you?**

Certainly the ability to import from DP into QuickBooks makes my deposits easier and my work more efficient.


## DonorPerfect Discussions
  - [What are some of the best alternatives to DonorPerfect? (ideally less expensive too)](https://www.g2.com/discussions/52059-what-are-some-of-the-best-alternatives-to-donorperfect-ideally-less-expensive-too) - 1 comment, 3 upvotes
  - [How often do you make product updates, and how are those decision&#39;s made?](https://www.g2.com/discussions/product-updates-and-development) - 1 comment, 2 upvotes
  - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment
  - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment
  - [Donor Perfect : Migration to the Platform](https://www.g2.com/discussions/26754-donor-perfect-migration-to-the-platform) - 1 comment, 1 upvote

- [View DonorPerfect pricing details and edition comparison](https://www.g2.com/products/donorperfect/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A56%3A17+-0500&secure%5Bsession_id%5D=7704e966-95bb-41f4-aa70-6d3af95e7b5a&secure%5Btoken%5D=8f8cf064d2f9b56536324026df5285b021a4ec780fbf7b6f9356abccbc735efa&format=llm_user)
## DonorPerfect Integrations
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews)
  - [DonorSearch](https://www.g2.com/products/donorsearch/reviews)
  - [GiveCampus](https://www.g2.com/products/givecampus/reviews)
  - [Givecloud](https://www.g2.com/products/givecloud/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [raisin](https://www.g2.com/products/raisin/reviews)
  - [ReadySetAuction](https://www.g2.com/products/readysetauction/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## DonorPerfect Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Administration**
- Reporting & Statistics
- Interaction Tracking
- Automation
- Donor Profiles
- Contribution Tracking
- Goal Setting/Tracking

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization
- Ad hoc Reporting
- Activity Dashboard

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities
- Registration Management
- Event Management
- Auction Management
- Pledge Management
- Forms Management
- Donor Management
- Alumni Management
- Volunteer Management
- Gift Matching Management
- Grant Management
- Membership Management
- Website Management
- Receipt Management
- Contact Management

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications
- Multi-Channel Communication
- Donor Management
- Receipt Management
- Email Management
- Volunteer Management
- Registration Management
- Gift Matching Management
- Event Management
- Grant Management
- Attendance Management
- Contact Management
- Pledge Management
- Forms Management
- Campaign Management

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics
- Registration Management
- Email Management
- Committee Management
- Calendar Management
- Donor Management
- Volunteer Management
- Contact Management
- Fundraising Management
- Task Management
- Forms Management
- Membership Management
- Workflow Management

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting
- Activity Tracking
- Donation Tracking

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Additional Functionality**
- Online Giving
- Summary Reports
- Mobile Access
- Email Marketing
- Customizable Forms
- Customizable Branding
- Historical Trend Analysis
- API
- Recurring Giving
- Customizable Fields
- Reporting/Analytics
- For Nonprofits
- Recurring/Subscription Billing
- Mobile Giving
- Customizable Reports
- Event Ticketing
- Third-Party Integrations
- AI Copilot
- Campaign Planning
- Access Controls/Permissions
- Personalization
- Credit Card Processing
- Payment Processing
- Generative AI
- Data Import/Export

**Additional Functionality**
- Mobile Giving
- Accounting Integration
- Online Forms
- Dashboard
- Recurring Giving
- Customizable Reports
- Mobile Access
- AI Copilot
- Customizable Branding
- Donor Discovery
- Generative AI
- Event Scheduling
- Alerts/Notifications
- Email Reminders
- Credit Card Processing
- CRM
- Electronic Payments
- ACH Payment Processing
- Social Media Integration
- Campaign Analytics
- Access Controls/Permissions
- Customizable Fields
- Customizable Forms
- Third-Party Integrations
- API
- For Nonprofits
- Payment Processing
- Data Import/Export

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports
- Summary Reports
- Customizable Reports

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS
- Event Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration
- Accounting Integration
- Website Integration

**Additional Functionality**
- Donation Tracking
- Data Import/Export
- Customer Database
- Task Scheduling
- Email Templates
- API
- For Nonprofits
- Real-Time Notifications
- Access Controls/Permissions
- AI Copilot
- Contact Database
- Customizable Fields
- Email Tracking
- Interaction Tracking
- Activity Tracking
- Generative AI
- Reminders
- Campaign Planning
- CRM
- Document Storage
- Mobile Access
- Campaign Segmentation
- Customizable Forms
- Electronic Payments
- Customizable Templates
- Reporting & Statistics
- Credit Card Processing
- Web Forms

## Top DonorPerfect Alternatives
  - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,156 reviews)
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (638 reviews)

