---
title: DoneDone Reviews
meta_title: 'DoneDone Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 86 reviews by the users' company size, role or industry to
  find out how DoneDone works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 86
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---

# DoneDone Reviews
**Vendor:** DoneDone  
**Category:** [Task Management Software](https://www.g2.com/categories/task-management-software)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 86
## About DoneDone
If you're looking for the most essential features in a task tracker and shared inbox, look no further than DoneDone. We work hard to make our product simple and easy to use, so you can focus on getting your work done. With DoneDone, customer support and product teams can work together more efficiently than ever before.



## DoneDone Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of DoneDone, enjoying its powerful API and seamless integration capabilities. (2 reviews)
- Users praise the **easy setup** of DoneDone, streamlining workflows and enhancing productivity effortlessly. (2 reviews)
- Users commend DoneDone for its **efficiency** in managing complex tasks and workflows seamlessly, enhancing overall productivity. (2 reviews)
- Users praise the **powerful and flexible API** of DoneDone, enhancing integration and workflow customization. (2 reviews)
- Users value the **time-saving features** of DoneDone, significantly enhancing productivity through streamlined workflows and integrations. (2 reviews)
- Case Management (1 reviews)
- Customer Support (1 reviews)
- Custom Fields (1 reviews)
- Easy Implementation (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users find **filtering issues** in DoneDone hinder their ability to efficiently search and manage tasks and projects. (2 reviews)
- Users feel the **inadequate filtering** limits their ability to effectively manage and view linked tasks on DoneDone. (1 reviews)
- Users find a **lack of tools** in DoneDone, specifically missing HIPAA compliance and advanced sorting/filtering options. (1 reviews)
- Users find the search function for past projects to be **not intuitive** , indicating a need for improvement in usability. (1 reviews)
- Users note the need for improvements in **subtask handling** , specifically regarding sorting/filtering capabilities for linked tasks. (1 reviews)


## DoneDone Discussions
  - [What is DoneDone used for?](https://www.g2.com/discussions/what-is-donedone-used-for)

- [View DoneDone pricing details and edition comparison](https://www.g2.com/products/donedone/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-31+01%3A57%3A26+-0500&secure%5Bsession_id%5D=8f26c6e8-0085-49fd-babf-f05d37671aac&secure%5Btoken%5D=7f30915826cef1105ef7c77e193d2a32d0e9de77bd94e9f5fe5eb7d313aa4d2e&format=llm_user)

## DoneDone Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- Attachments/Screencasts
- Ticket Collaboration

**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Bug Monitoring**
- Bug History
- Data Retention

**Task Management**
- Task Prioritization
- To-Do Lists

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Email to Case

**Platform**
- Mobile User Support
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

## Top DoneDone Alternatives
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