---
title: Domino CRM Reviews
meta_title: 'Domino CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Domino CRM works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Domino CRM Reviews
**Vendor:** Domino CRM  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Domino CRM
A no-code chatbot builder designed for businesses to enhance customer interactions. Featuring a simple drag-and-drop interface, it empowers non-technical teams to create and customize bots capable of processing payments, displaying catalogs, accepting calendar bookings, asking questions, and showcasing images and text. Additional features include broadcasting functionality for message campaigns and an integrated CRM.



## Domino CRM Pros & Cons
**What users like:**

- Users find Domino CRM **easy to use and set up** , making it ideal for non-tech individuals in tech roles. (1 reviews)
- Users find the **easy setup** of Domino CRM ideal for non-tech individuals, saving time and effort while meeting daily needs. (1 reviews)

## Domino CRM Reviews
  ### 1. Decent tool for marketers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Domino CRM?**

What suits me as a non-tech person working in tech is that it is easy to use and setup. Takes little time and effort, while promising sufficient potential for my daily needs

**What do you dislike about Domino CRM?**

They are gradully expanding their range of features and challanels, yet, I would be happy if they implement a truly '360-degress solution'

**What problems is Domino CRM solving and how is that benefiting you?**

I build bots that assume responsibility for routine customer interactions and also use their broadcasting functionality



- [View Domino CRM pricing details and edition comparison](https://www.g2.com/products/domino-crm/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A14+-0500&secure%5Bsession_id%5D=65f2931f-eb0f-4a9b-b942-92bbfde04d06&secure%5Btoken%5D=8d681c977a5b1ecc5e7f61fc476b12f110f406b923c93896e09727ffc567e57a&format=llm_user)

## Domino CRM Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Domino CRM Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,064 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,373 reviews)