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Dokapi Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the exceptional customer support from Dokapi, praising their helpfulness and commitment to documentation updates. (3 mentions)
Users value the good documentation of Dokapi, enhanced by excellent support and easy Peppol integration. (2 mentions)
Users appreciate the easy integrations with Dokapi, simplifying e-invoicing with great support and documentation. (2 mentions)
Users benefit from cost savings through automation, significantly enhancing the efficiency of their processes with Dokapi. (1 mentions)
Users value the modern and secure software of Dokapi, appreciating its robust integration capabilities and support. (1 mentions)
Users find the poor UI design of Dokapi challenging, though improvements are in progress. (1 mentions)

Top Pros or Advantages of Dokapi

Top Cons or Disadvantages of Dokapi

Dokapi Reviews (10)

Reviews

Dokapi Reviews (10)

4.9
10 reviews
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Verified User
AN
Verified User
CEO
Small-Business (50 or fewer emp.)
5/5

Having integrated the technical solution into an electronic invoicing system, this reviewer finds the process simple and the support team knowledgeable. The documentation navigation could be better, as it requires searching through multiple web pages.

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Summarized using AI
Mathieu P.
MP
Mathieu P.
Small-Business (50 or fewer emp.)
"Easy SaaS Integration and Great Support"
5/5
What do you like best about Dokapi?

Absolutely, the support from Dokapi is great. I also appreciate the tool's ability to transform formats, for example from a UBL format to other formats, as well as its ability to recognize PDFs via the machine learning tool, which is quite unique in the market. The initial setup was really easy thanks to the developer's documentation, which is simple to use, especially for a specialist in the field like me. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

Archiving is a feature that would be really useful to develop. Invoices should be archived long-term for up to 10 years depending on the country. And it would be good if Dokapi provided this legal archiving feature. Review collected by and hosted on G2.com.

Response from Roel Verbeeck of Dokapi

Thanks Mathieu, there is no higher compliment than a recommendation. Thank you so much for spreading the word about Dokapi. We’re thrilled to have you in our community and look forward to continuing to support your success.

Joren D.
JD
Joren D.
Digital Consultant
Mid-Market (51-1000 emp.)
"Pleasant collaboration with Dokapi and a team that truly thinks along"
4.5/5
What do you like best about Dokapi?

We had a pleasant collaboration with the Dokapi team. They are always ready to answer questions and actively think along to come to the best solution for their clients. Top! Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

The API documentation could be better. That said, when we shared feedback, they updated the docs, which I appreciated. Review collected by and hosted on G2.com.

Response from Roel Verbeeck of Dokapi

Thanks Joren, we truly appreciate your continued support. It’s been a pleasure growing alongside your business. Loyal users like you are the heartbeat of Dokapi, and we’re committed to making sure the platform only gets better from here.

Tim V.
TV
Tim V.
Head Of IT
Mid-Market (51-1000 emp.)
"Robust Integration Platform with Seamless E-Invoicing"
5/5
What do you like best about Dokapi?

I really like that Dokapi is open for integration. It's an open platform with different APIs, allowing me to use them as needed for my business. Dokapi enables us to implement our own custom-built e-invoicing flows, and they handle the communication while we manage our business logic. I appreciate their clear portal for additional insights and the clear pricing strategy that they offer. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

nothing so far Review collected by and hosted on G2.com.

Response from Roel Verbeeck of Dokapi

Thanks Tim for the 5-star vibes. We’re thrilled you’re enjoying Dokapi!

Ronny M.
RM
Ronny M.
Head of Accounts Receivable & Payable
Enterprise (> 1000 emp.)
"Simple, Fast, and User-Friendly System"
4/5
What do you like best about Dokapi?

The simplicity, speed and user-friendliness are the main assets of this system. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

I have only positive comments to add.... Review collected by and hosted on G2.com.

Response from Roel Verbeeck of Dokapi

Thank you Ronny for the wonderful review. At Dokapi, we pride ourselves on providing a reliable, high-quality experience for all our users. We are pleased to hear that our platform is meeting your professional standards and helping you achieve your goals

Marina H.
MH
Marina H.
Customer Success & Marketing Associate
Small-Business (50 or fewer emp.)
"Reliable API for Peppol e-invoicing"
5/5
What do you like best about Dokapi?

The Dokapi API solution is an easy Peppol UBL Bis V3 integration to allow efficient invoice inbounds and outbounds. The Dokapi team was also very helpful to set up the solution. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

The experience has been very positive overall. Some additional tutorials or onboarding resources could help in the initial setup process. Review collected by and hosted on G2.com.

Response from Roel Verbeeck of Dokapi

Welcome to the family! We are so glad to hear that your start with Dokapi has been a smooth one.

Peter D.
PD
Peter D.
Verantwoordelijke Infrastructure & Development
Mid-Market (51-1000 emp.)
"Easy e-invoicing"
5/5
What do you like best about Dokapi?

The software of DOKAPI is modern, secure and robust.

It was very easy to integrate the dokapi solutions in our software platform.

The supporting team is professional, enthusiastic and very helpful.

By using Dokapi, we made e-invoicing easy. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

Currently we do not experience any dislikes in the collaboration with Dokapi Review collected by and hosted on G2.com.

KG
Kenny G.
Lead Software Engineer
Enterprise (> 1000 emp.)
"Easy Peppol integration with excellent support"
5/5
What do you like best about Dokapi?

- Easy Peppol integration with API

- Good documentation

- Great support Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

No disadvantages at this moment, everything works as expected Review collected by and hosted on G2.com.

KV
Kristin V.
Administrative aid
Mid-Market (51-1000 emp.)
"Peppol and financial documentation workflow solved"
5/5
What do you like best about Dokapi?

They updated their documentation and delivered some great support. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

The user interfaces still need some work. They have worked on it in the meantime though. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"By automating invoice data entry with Dokapi, we reduced manual processing effort by over 70%."
5/5
What do you like best about Dokapi?

Even further cost reduction through automation. Review collected by and hosted on G2.com.

What do you dislike about Dokapi?

At the moment there's nothing I can say that is bad about it. Review collected by and hosted on G2.com.