I really enjoy that DocuSign makes it possible to send contracts with e-signature in a very good way, as well as a fair and good pricing. I think they also have a good solution with paying yearly and getting a good price Review collected by and hosted on G2.com.

For me only thing could be that it's a bit too much verifications and friction sometimes with login and logout. Also the way the signature box gets placed could be more symmetrical, as it's a bit difficult to fix that when doing this myself Review collected by and hosted on G2.com.

What I like most about DocuSign is how easy and convenient it makes the document-signing process. It allows me to quickly send, sign, and track documents electronically without printing or scanning, which saves time and improves workflow efficiency. Review collected by and hosted on G2.com.

What I dislike about DocuSign is that some advanced features can be expensive, especially for smaller teams. The interface can also feel slightly complex when using features beyond basic document signing. Review collected by and hosted on G2.com.

DocuSign excels with its intuitive UI/UX and seamless integrations into systems like Rippling, significantly accelerating offer letter turnarounds. However, its restrictive pricing/ROI model—specifically rigid envelope caps—and limited automated support/onboarding for custom template setups create operational friction as hiring volume scales. Addressing these constraints would make it an undeniable end-to-end solution for modern HR teams. Review collected by and hosted on G2.com.

While DocuSign delivers reliable performance and seamless integrations, its restrictive pricing/ROI structure—especially strict envelope caps—makes scaling costs unpredictable for growing teams. Furthermore, rigid UI/UX customization options and limited automated support/onboarding for complex templates hinder quick operational changes, leaving key AI/intelligence capabilities underutilized. Review collected by and hosted on G2.com.

The ease of use and speed. DocuSign makes it simple to send documents for signature, track their status, and receive completed documents without having to manage paper or follow up manually. The audit trail and visibility into who has signed also make the process much easier to manage. Review collected by and hosted on G2.com.

The pricing can be high, especially as the number of users and documents increases. Some of the more advanced features can also be difficult to find or require extra steps, and the interface could be more intuitive in certain areas. Review collected by and hosted on G2.com.

The custom reusable templates and automated signing order workflows provide the most value day to day instead of manually configuring recurring contacts setting up pre targeted templates cut document pre prep time from 20 minutes to under 2 mins. for multi-stakeholder approvals the sequential routing feature ensured agreement automatically move to the next approval without manual follow ups shrinking turnaround times from days to few hours an unexpected benefit has been the real time auditory and monitor mobile signing experience stakeholders routinely review & high priority agreements from their phones within minutes of receiving a notification eliminating end of month bottlenecks completely. Review collected by and hosted on G2.com.

The biggest friction comes from rigid posts and editing once an envelope is sent correcting a minor recipient typo so I have page often requires voiding the entire agreement which wipes previous signatures and forces everyone to restart from scratch pricing transparency is another major issue the entry tiers impose strict annual envelope limits with costly overhead charges while essential capabilities like sms verification bulk sense and advanced integration remain locked behind expensive enterprise plans additionally the administrative backend is cumbersome while the recipient signing view is intuitive setting up conditional logic field validations and multi tier routing rules on the sender side fees dated clunky and requires unnecessary trial and error. Review collected by and hosted on G2.com.

I love how I can use DocuSign electronically and send documents to recipients easily and quickly. I also appreciate that the platform offers different plans like Standard and Business Pro, and commercial users with more features, which provide flexibility and options. Additionally, I find DocuSign's integration with tools like Microsoft applications and Google Drive very convenient, enabling me to send and sign documents without leaving the app. The initial setup is straightforward, requiring just a phone number and email. I also like how convenient DocuSign is compared to competitors' products, and my team and I really enjoy using it. Review collected by and hosted on G2.com.

I think some users struggle with DocuSign's features because they're not familiar with how to use them. Even though DocuSign has associates to help with user queries, having more instructional videos could really bridge that gap. Instead of having users call with specific concerns, it would be helpful to have more resources showing how to use different features. This would help users understand the functions better and not just send more envelopes without knowing all the capabilities DocuSign offers. Review collected by and hosted on G2.com.

What I like best about DocuSign is that it takes a lot of the back-and-forth out of getting documents signed. We use it regularly for contracts and other documents that need multiple people to review and sign. The reusable templates are probably the feature I use the most because I don't have to set up the same fields and signing order from scratch every time.

I also like being able to see where a document is in the process without having to email someone and ask if they've signed it yet. The automatic reminders are useful too, especially when a document has been sitting with someone for a few days. Review collected by and hosted on G2.com.

The main thing I don't like about DocuSign is that some parts of the process feel more complicated than they need to be. Signing a document is straightforward, but when I need to upload something, make changes, add multiple recipients, or adjust the signing order, there can be quite a few steps to go through.

I also find it a little difficult to keep track of documents when there are a lot of them. Another small frustration is that if I spot a mistake in the PDF, DocuSign isn't really the place I go to fix it. Review collected by and hosted on G2.com.

I love how Docusign provides a seamless user experience by enabling digital signatures for documents, making onboarding processes smooth and compliant. The integration of agreements into Docusign to send them through mail and get them signed is incredibly valuable. The platform offers compliance and legal assurance, crucial for our workflows. I appreciate its workflow automation, along with security and trust features. Docusign's scalability and the integration value, particularly with embedding Docusign forms, add great convenience to our processes. Overall, these aspects make Docusign a trusted leader in e-signatures for our needs. Review collected by and hosted on G2.com.

Initial loading can take a while for envelopes, which is a bit annoying. The mobile UX could use improvement, especially for smaller screens. Simplifying the integration process would make things smoother. It's frustrating that multiple people can't sign an envelope at the same time, which is an issue for forms that require multiple signatures, like the I9 form. Date control restrictions, like not being able to select past dates, could be more flexible. Review collected by and hosted on G2.com.

As a company with employees all across the country, we enjoy the flexibility DocuSign gives us to securely have documents filled out and signed in a fast, easy way. It's easy to add new users when needed, and we've never had issues with the site's performance. Review collected by and hosted on G2.com.

There are abilities within Google that allow you to do similar things without additional cost. Docusign's price isn't bad. But depending on what your budget is and what and how often you are using it, that might be the way to go. Review collected by and hosted on G2.com.

I really appreciate Docusign for how it eliminates the need for wet signatures, which saves us money, time, and the hassle of coordinating in-person signatures. The feature I like most is the ability to remind the signor to complete documents, which is super helpful because emails can sometimes get lost. It's great that the Docusign system can send reminders daily or weekly until the document is fully signed. I also found the initial setup to be extremely easy, probably the quickest software implementation we've ever had. Review collected by and hosted on G2.com.

I don't like that we're charged for every voided document we send. It's frustrating to pay for expired documents that aren't completed due to the negligence of a client and not us, the accountholder. Review collected by and hosted on G2.com.