onPhase Reviews & Product Details

I like onPhase's very easy-to-use interface, which makes navigating the payable system simple and stress-free. Additionally, the tech support is really awesome, providing great assistance whenever needed. I find the ad hoc reporting quite valuable, as it allows us to customize reports that aren't readily available, making data management more flexible and personalized. The initial setup process of onPhase was also a very easy process for our team. Review collected by and hosted on G2.com.

Sometimes we have trouble when an employee leaves and our system doesn't update quick enough, so it still goes to that person. However, it's nice that after we update our system, it reroutes the invoice. Review collected by and hosted on G2.com.

There is a history of transactions. This identifies who did what and when. There is a notes section that provides a space for the why. Review collected by and hosted on G2.com.

Credit Memos / NON-PO invoices cannot reference or be associated with a PO for later look-up. Review collected by and hosted on G2.com.

I appreciate that onPhase has completely eliminated the need for paper files, thus enabling our company to maintain a secure online site where multiple HR members can swiftly access necessary files. This not only enhances our accessibility but also improves overall file management efficiency. I love that we no longer require a locked room to store paper files, which has freed up valuable space and reduced security concerns related to physical files. Additionally, the initial setup of onPhase was very easy, making the transition smooth and hassle-free, which I find particularly beneficial. Overall, these features and ease of use mean I would highly recommend onPhase to others with confidence, as reflected in my willingness to give it a perfect recommendation score. Review collected by and hosted on G2.com.

I do not dislike anything about onPhase Review collected by and hosted on G2.com.

I love how onPhase simplifies document management, allowing us to track multiple documents and work orders seamlessly without excessive paper use. It's particularly noteworthy how easy it is to trace both new and old documents. The intuitive nature of onPhase is a significant advantage—I was able to learn the software effortlessly from my first day at work, highlighting its user-friendly design. Additionally, I really enjoy how onPhase facilitates seamless document filing and retrieval, which makes accessing older documents incredibly straightforward. Its modern and seamless technology compared to our previous system, Treeno, was a compelling reason for us to switch, indicating a substantial upgrade in operational efficiency and user experience. Review collected by and hosted on G2.com.

I dislike how I didn't know about this software sooner! Review collected by and hosted on G2.com.

I really like how user friendly onPhase is. It's easy to navigate and makes managing tasks a lot simpler. Additionally, I appreciate that their technical support team is very quick to respond whenever I have any issues. Working with both our team and their technical support during the initial setup was very simple, which smoothed the transition process. Review collected by and hosted on G2.com.

I don’t have anything Review collected by and hosted on G2.com.

The OnPhase team has been extremely helpful in working with us to identify the best solutions to improve our team's programming and overall performance. Their quick responses and ability to meet deadlines have played a significant role in the success of our business. Review collected by and hosted on G2.com.

I don't have any negative feedback regarding the OnPhase team. Review collected by and hosted on G2.com.

I really like the visibility of invoices at all stages with onPhase. It helps me know where an invoice is at a certain state, which was a big issue before since we didn't know whether we received the invoice or if there was just a delay. Setting up onPhase was pretty easy, and I loved the implementation consultant we worked with. Review collected by and hosted on G2.com.

EDI failed invoices need better visibility. We need a dashboard so you can see what invoices failed EDI. Review collected by and hosted on G2.com.

DocuPhase purchased the service we have been using for years. It has been a seamless transition and they have provided much needed updates to the program. Their support team is easy to reach out to as well. Review collected by and hosted on G2.com.

During some updates the user settings did reset. Review collected by and hosted on G2.com.

The ability to store files electronically and accessibility. Review collected by and hosted on G2.com.

I do not have any dislike. Everything is great. Review collected by and hosted on G2.com.

OnPhase is incredibly user-friendly, with an intuitive interface that makes navigation a breeze. The program is straightforward and self-explanatory, ensuring a smooth experience. Whenever issues arise, their responsive support team is always ready to assist and find solutions. Beyond its ease of use, OnPhase is highly reliable; I've never encountered crashes or any technical problems. Additionally, I feel confident in the security of my information, knowing it's well-protected. Review collected by and hosted on G2.com.

One drawback of OnPhase is the lack of a feature to add notes. This becomes particularly inconvenient when approving invoices, as I often need to include additional information or comments, but there's no option to do so. Review collected by and hosted on G2.com.