--- title: DNACX Pesquisa de Satisfação Reviews meta_title: 'DNACX Pesquisa de Satisfação Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how DNACX Pesquisa de Satisfação works for a business like yours. date_modified: '2026-09-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DNACX Pesquisa de Satisfação Reviews **Vendor:** DNACX **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) ## About DNACX Pesquisa de Satisfação DNACX Pesquisa de Satisfação is survey analysis software that processes customer satisfaction data into actionable insights. Supporting CSV, TXT, XLS, and XLSX files up to five megabytes, it enables easy upload of survey responses without manual entry. The platform auto-detects column headers and data structures, identifying fields for ratings, comments, and respondent details. It calculates metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) while performing sentiment analysis on open-ended feedback. Users can preview uploaded data, adjust column mappings, and confirm accuracy before processing. Results, including metrics and sentiment insights, are delivered instantly. No account is required, and files are stored temporarily for 24 hours unless retention consent is given. Pre-built templates simplify data detection for NPS, CSAT, or mixed-metric surveys, with automatic recognition of column headers in Portuguese and English. - [View DNACX Pesquisa de Satisfação pricing details and edition comparison](https://www.g2.com/products/dnacx-pesquisa-de-satisfacao/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+17%3A03%3A02+-0500&secure%5Bsession_id%5D=8cd7a264-b4db-4c6e-9950-c19b3054fb64&secure%5Btoken%5D=e5cd5b772a71b085b1753c183b243a0cdc7ac860851b8b395c357e597d0e327a&format=llm_user) ## DNACX Pesquisa de Satisfação Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **System Management** - Security - System Monitoring - SSL Security - GPS **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top DNACX Pesquisa de Satisfação Alternatives - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,827 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)