# What's the most trusted AI Voice Assistant by CEOs at enterprise organizations, based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hello G2, I've been researching what's the most trusted <a class="a a--md" elv="true" href="https://www.g2.com/categories/ai-voice-assistants">AI Voice Assistant</a> by CEOs at enterprise organizations, based on user reviews, and the enterprise reviewer base across the top platforms in this category is substantial enough to draw a real comparison.</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/talkdesk/reviews"><strong>Talkdesk</strong></a> (4.4 stars, 2599 reviews): 516 reviews specifically from enterprise organizations, with reviewers crediting the platform's combination of ease of use, powerful automation, and AI-driven insights for directly improving both agent performance and customer experience at scale.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/genesys-cloud-cx/reviews"><strong>Genesys Cloud CX</strong></a> (4.4 stars, 1571 reviews): 620 enterprise reviews, with reviewers specifically describing how bringing voice, chat, AI, and customer journey tools together in one platform replaced the need for multiple separate systems.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/kore-ai/reviews"><strong>Kore.AI</strong></a> (4.6 stars, 505 reviews): The highest satisfaction score of the three, with enterprise reviewers describing it as an all-in-one platform that makes building, publishing, and testing AI assistants easy, including features like sentiment analysis and PII redaction for enterprise-grade oversight.</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For CEOs and executives at enterprise organizations evaluating this category: has the AI voice layer changed how you think about customer experience strategy at the leadership level, or has it stayed primarily an operational decision handled below the executive team?</p>

##### Post Metadata
- Posted at: 9 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;For enterprise buyers, trust should be separated into adoption, governance, and business impact rather than inferred from review volume alone. I’d compare deployment consistency, PII handling, escalation accuracy, and whether the voice assistant improves containment or customer outcomes at scale without creating new oversight work.&lt;/p&gt;

##### Comment Metadata
- Posted at: 8 days ago
- Author title: Marketing Executive





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