[ Discuss Reviews ](https://www.g2.com/products/discuss/reviews) [ Discuss Reviews ](https://www.g2.com/products/discuss/reviews) # Discuss Features ##### ## User Response Methods (6) Survey Text-based surveys or quizzes related to user experience. Video Snippets Individually recorded video clips based on situations or prompts. Video Interview One-on-one video conferences with users. Photo Submission Screenshots or in-context photos sent in from users. Text/Notes Text responses to situational prompts. Commenting/Notes Leave comments and notes on documents for others to view Show More ##### ## Participant Selection (4) In-App Intercepting users during application usage. On-Site Intercepting visitors while on particular webpage. Recruitment Pool Vendor-provided database of respondents. Single Sign On Allow users to access multiple services after entering their login credentials once Show More ##### ## Insights (7) Analytics Actionable data generated from user responses. Collaboration Collaborative tools for analyzing or repurposing responses. Sorting Tools for tagging, storing, and searching responses. Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Human Transcription Video responses are transcribed by a human Computer Transcription Video responses are transcribed by a computer Analytics Actionable data generated from user responses Show More ##### ## Feedback Source (4) Invitation Invite customers to respond via SMS, email, or social media Survey Link Create a unique survey link to invite respondents App Capture video feedback via vendor app Recruitment Pool Solicit responses from pre-approved database provided by vendor Show More ##### ## Feedback Management (4) Media Library Collect and archive video responses in a private media library Sorting Tools for tagging, filtering, and searching video responses Sharing Publish or share videos privately within the organization or publicly online Privacy Features for ensuring privacy compliance Show More ##### ## Generative AI (2) AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Demo Automation (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation AI Demo Agent or Avatar Utilizes an intelligent, conversational agent or avatar that automatically guides through a product demo in real time Show More ##### ## Survey Design - Consumer Insights Platforms (7) Multi-Use Methodologies Supports various research types: brand tracking, concept testing, CX, campaign evaluation, journey mapping. Industry & Locale Adaptability Adjusts templates, quotas, norms, language, and structure for different markets, verticals, and geographies. Behavioral & Adaptive Logic Guidance Suggests logic paths, mitigates bias (order, fatigue), and optimizes question flow. Self-Serve Survey Builder Enables users to build surveys with branching, quotas, randomization without needing vendor support. AI Smart Probes Dynamically generates follow-up questions during survey based on respondent answers to deepen insight. Question Branching Survey design technique that directs respondents to different questions based on their previous answers Conditional Logic Capability of a software or system to make decisions and perform actions based on specified conditions Show More ##### ## Audience Access - Consumer Insights Platforms (4) Flexible Audience Options Supports multiple sourcing modes: panels, open links, partner audiences. Customer Data Upload Allows uploading of first-party customer / CRM lists for sampling or recontact. Consumer Panels Gives access to pre-profiled consumer panels for targeting. Real-Time Data Receive data and information in real time Show More ##### ## Data Collection - Consumer Insights Platforms (3) Rapid Research Enables launching, collecting, and closing studies quickly (hours to days) for agile insights. Quality Assurance Implements checks (fraud, attention, logic, cleaning) during collection to ensure data reliability. Mobile / Mixed Mode Supports surveys via mobile, SMS, app, web, adapting delivery to device and context. Show More ##### ## Analytics - Consumer Insights Platforms (4) AI-Powered Insights Automates summary, trend detection, clustering, and insights generation. Qualitative Research Support Supports qualitative methods like open-text, video, or discussion feedback. Benchmarking & Norms Offers benchmarks, industry norms, comparative analytics. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Collaboration - Consumer Insights Platforms (6) Dashboards & Embedded Integrations Provides interactive dashboards, narrative visualizations, and embedding into external systems or BI tools. Embeddable Reports Allows embedding insight modules, export to other systems, push-to BI or product dashboards. Shared Workspaces Enables team collaboration, commenting, version control, and stakeholder review flows. Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Customizable Reports Alter the layout and content of reports Show More ##### ## Additional Functionality (106) Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Surveys & Feedback Gauge satisfaction and receive information for improvement and success Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Activity Tracking Track and document all activities across devices, networks, and other systems Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Real-Time Reporting Active reporting of data and metrics Face-to-Face Market research conducted via in-person interviews Survey Sample Management Manage sample of audience for conducting market research surveys Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Customer Segmentation Process of dividing customers into groups based on common characteristics SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Multi-Language Manage and support multiple languages Data Visualization Graphical representation of data Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Data Import/Export Import and export data to and from software applications Customizable Fields Customize data fields to support various needs and use cases Phone-Based Market research conducted via telephone Template Management Create, save, and re-purpose templates for emails, forms, etc. Reminders Timed notification for any upcoming task, deadline, appointment, or activity Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Real-Time Analytics Analyze and gain insights into data in real-time Customizable Branding Add customized logos and colors to align with company branding Panel Management Conduct and manage panel discussions for the purpose of market research Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Paper-Based Market research conducted via paper Benchmarking Compare key metrics for the business against prominent players in the industry API Application programming interface that allows for integration with other systems/databases Single Sign On Allow users to access multiple services after entering their login credentials once Survey/Poll Management Create and administer polls and surveys Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Access Controls/Permissions Define levels of authorization for access to specific files or systems Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Email Management Manage, store and organize emails within the system or via third-party apps Statistical Analysis Apply statistical/mathematical models to sets of data Email Reminders Reminders sent via email AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users User Journeys Track user's interaction with the prototype Usability Testing Process of evaluating a product or website by testing it with representative users. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product For Mobile Compatible with mobile devices A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Visualization Graphical representation of data API Application programming interface that allows for integration with other systems/databases Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Unmoderated Testing Screen Activity Recording Capture what is happening on a computer screen Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Software Testing Management Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Heatmaps A visual display that uses a color spectrum to show how visitors interact with areas of a web page Prototype Creation Create, manage and access prototypes to capture design concepts and test on users Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Segmentation Process of dividing customers into groups based on common characteristics Data Import/Export Import and export data to and from software applications Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance User Research Analysis Analyze and gain insights into user experience Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Third-Party Integrations Set up connections to third-party platforms to improve business processes For Websites Software is used for working on online pages Issue Tracking Record and follow the progress of every issue Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Surveys & Feedback Gauge satisfaction and receive information for improvement and success Customizable Branding Add customized logos and colors to align with company branding User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Design Management Collaborate on creating a product by sharing and adjusting designs through a shared portal Multi-Language Manage and support multiple languages Real-Time Data Receive data and information in real time Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Customizable Fields Customize data fields to support various needs and use cases Moderated Usability Testing Conduct user tests while watching/moderating the session Quantitative Metrics Metrics that are measured statistically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Categorization/Grouping Organize and group data or items based on various criteria Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Conversion Rate Optimization Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Video recording/Transcriptions Recorded video session of the tests Customizable Categories Annotations Highlight content and/or make notations about parts of content Performance Testing Allows developers to check if their applications/web browsers are running as expected. Benchmarking Compare key metrics for the business against prominent players in the industry Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Customizable Reports Alter the layout and content of reports Projections Estimate or forecast of a future scenario based on the study of present trends Survey/Poll Management Create and administer polls and surveys Assessment Management Creation, administration, and evaluation of assessments or tests Activity Tracking Track and document all activities across devices, networks, and other systems Video Support Supports various video file formats Demographic Data Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Workflow Management Create, design and manage workflows for repetitive tasks Geotargeting Geographic location of visitors determines behavior of the software Access Controls/Permissions Define levels of authorization for access to specific files or systems Email Reminders Reminders sent via email Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Show More ## Top-Rated Alternatives [ ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![Forsta](https://images.g2crowd.com/uploads/product/hd_favicon/0c14402d000f4bafe2fb6884c1d34f6c/forsta.jpg "Forsta") Forsta 4.2/5(335) ](https://www.g2.com/products/forsta/reviews) [ ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent") Respondent 4.6/5(530) ](https://www.g2.com/products/respondent/reviews) [ View All Alternatives ](https://www.g2.com/products/discuss/competitors/alternatives) Discuss Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/discuss-vs-usertesting) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_60fbf7b636fb21ec615dc25ec037e201/dscout.png "Product Avatar Image") Dscout 4.5/5(190) [ Compare Now ](https://www.g2.com/compare/discuss-vs-dscout) ##### Categories on G2 [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)[User Research](https://www.g2.com/categories/user-research)[Consumer Video Feedback](https://www.g2.com/categories/consumer-video-feedback) ##### Explore More [Top robotic process automation tools for startups](https://www.g2.com/discussions/top-robotic-process-automation-tools-for-startups)[Which is the best CMMS provider for large corporations](https://www.g2.com/discussions/which-is-the-best-cmms-provider-for-large-corporations)[Which yard management system has the best real-time trailer tracking with RFID or GPS options for a facility where trailer dwell time is eating into throughput?](https://www.g2.com/discussions/yard-management-which-yard-management-system-has-the-best-real-time-trailer-tracking-with-rfid-or-gps-options-for-a-f) [Which lead retrieval systems have the strongest integrations with HubSpot and Salesforce so captured leads flow directly into the CRM without a CSV export step?](https://www.g2.com/discussions/which-lead-retrieval-systems-have-the-strongest-integrations-with-hubspot-and-salesforce-so-captured-leads-flow-directly-into-the-crm-without-a-csv-export-step)[Which business process management platforms are rated highest for reducing implementation time and ensuring user adoption?](https://www.g2.com/discussions/which-business-process-management-platforms-are-rated-highest-for-reducing-implementation-time-and-ensuring-user-adoption)[Pros and Cons Details](https://www.g2.com/products/discuss/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)