G2 reviewers report that Discuss excels in user experience, particularly highlighting its ease of project setup and the availability of live support during focus groups. Users appreciate the high-quality video and audio, which enhances the overall research experience.
Users say Dscout stands out for its quick participant recruitment and self-service capabilities. Reviewers commend the platform for its ability to provide quality participants and the efficiency of its unmoderated usability testing setup, making it a favorite for user research.
According to verified reviews, Discuss has a higher overall satisfaction score, reflecting a strong performance in areas like ease of use and setup. Users have noted that the platform has a minimal learning curve, which is beneficial for teams looking to get started quickly.
Reviewers mention that while Dscout has a solid support team, Discuss users consistently highlight the dedicated tech support available during sessions, which can be crucial for ensuring smooth operations during live research activities.
G2 reviewers indicate that Discuss has a larger volume of recent reviews, suggesting a more active user base and up-to-date feedback. This can provide potential buyers with greater confidence in the platform's current performance and reliability.
Users note that while both platforms have strong support, Discuss's commitment to product direction and user feedback is particularly praised, with many users feeling that their input is valued and leads to meaningful improvements.
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 Comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 Comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
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