--- title: Vault Platform Reviews meta_title: 'Vault Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Vault Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 22 scale: '5' date_modified: '2026-07-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Vault Platform Reviews **Vendor:** Diligent Corporation **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.5/5.0 **Total Reviews:** 22 ## About Vault Platform Vault Platform is the operating system for corporate integrity, helping businesses resolve and prevent misconduct and ESG violations. Because today, businesses must be active in their pursuit of flawless integrity. Activate everyone in your business ecosystem – including employees, customers, shareholders, and suppliers – to uncover, resolve, and prevent misconduct with Vault Platform’s Active Integrity solution. Because today, everyone wants to have a positive impact on the world through their work. By taking an active, multichannel disclosure approach, centralizing a collaborative investigation process, and distributing actionable integrity insights, you’ll reduce blindspots, cut resolution time in half, prevent further wrongdoing, and make integrity your competitive advantage. Vault is helping organizations across sectors, including Airbnb, eToro, OVO Energy, M&C Saatchi, and Kepler Group, to switch from a reactive approach to integrity to a proactive strategy and scale the action and accountability needed to build organizations that make the world a better place. Get in touch with our team to find out more about how Vault’s Active Integrity solution can help your business overcome its biggest misconduct risks. Choose Vault. It’s just good business. ## Vault Platform Reviews ### 1. Vault Platform: a great solution for workplace misconduct reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Mauricio A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Vault Platform?** • UX is simple and straightforward • Cases can be reported anonymously • Mobile app allows the user to report on a safe and familiar device • Vault Platform empowers our employees **What do you dislike about Vault Platform?** • If anything, I would like Vault to integrate with other systems. Aside from that, It performs the function that we needed. **What problems is Vault Platform solving and how is that benefiting you?** Vault Platform offers a safe platform to report any wrongdoings. It contains all of our report cases consolidated in a single place. Previously we didn't have a reporting platform. **Official Response from Kelsea Reeves:** > Empowering employees is what we're all about! And thank you for sharing your feedback on the integration piece. Our team is also always working to better our products (shoutout to our brand new HRIS integration), so this sort of insight from customers is invaluable! ### 2. Not impressed with mobile **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Vault Platform?** The selections for how you want to submit. Vault is very clear on what your selections mean and what level of anonymity you will have. **What do you dislike about Vault Platform?** I was shocked that there was not a desktop interface (NOTE: I learned this was an implementation choice on the part of my company and Vault has an offering here we do not use; updated review from 1.5 to 3 stars). Given the nature of the tool, you are expected to supply evidence and long-form responses. In most cases these will have been recorded or stored on a computer. Pushing people to enter on a mobile form causes rework and a bad experience where you can not do submission in a way that is intuitive and easy. **What problems is Vault Platform solving and how is that benefiting you?** The ability to report incidents. ### 3. Easy to navigate dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Vault Platform?** I find the dashboard is easy to navigate and user friendly **What do you dislike about Vault Platform?** I find having to go to the Vault website to login to the resolution hub rather than having an application a little clunky. (There is a phone app but I don't have a work mobile.) **What problems is Vault Platform solving and how is that benefiting you?** We benefit from having a system for users to whistleblow and report ### 4. Great platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Vault Platform?** The platform is user-friendly. It's easy to navigate, from submitting the report, or being the one to review and investigate a report. I also love that customer service is friendly and quickly responsive. **What do you dislike about Vault Platform?** The questions aren't customizable at this point, but I appreciate that this is something the Vault team is looking into for the future. **What problems is Vault Platform solving and how is that benefiting you?** Vault is trying to find a way to make the questions customizable. This would be great as we could have the option of having it mirror an internal process we have in place. **Official Response from Tori Reichman:** > Hello, thanks for making the time to provide this feedback, and I really appreciate you recognising our Customer Success support. We pride ourselves on providing an unrivalled customer experience so this is incredibly meaningful. I also note your request for customisable questions, and you're correct. This is something we're looking into for the future! ### 5. I would say I think that the platform is highly configurable - it is a flexible solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about Vault Platform?** Simple to use and has a clean interface. Vault can encrypt and decrypt data. It protects sensitive data. We use our investigation report to attach to Vault to ensure all details are saved into the platform. **What do you dislike about Vault Platform?** I would consider a follow-up email from the date you have a complaint assigned to you ( with a period pre-established). Another suggestion would be to determine the kind of report you are receiving. **Recommendations to others considering Vault Platform:** I found the solution a great place where employees can speak up. It is a way as well as to keep a finger on the pulse of what's going on in your work environment, taking measures to address matters that most people are afraid of speaking up face to face **What problems is Vault Platform solving and how is that benefiting you?** As our company is in a hyper-growth pace we want to reinforce a transparency culture where employees feel safe to address any issues, encourage open communication, feedback, and space to communicate about any matter of importance to an employee. **Official Response from Tori Reichman:** > Hey, thanks very much for sharing all this feedback. I'm so pleased that you're seeing value from building a culture of transparency and trust with your employees! I would love to hear more specifically about the content you think would be useful in a reminder email to Case Managers. Please do feel comfortable to message me directly so we can discuss and I can get this incorporated. ### 6. Great product that is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel W. | HR Partner, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Vault Platform?** Easy to use product that is simple for my business and can add the imformation and tracking that we need to manage **What do you dislike about Vault Platform?** The product can sometimes include steps which regular users do not understand **What problems is Vault Platform solving and how is that benefiting you?** Free and open reporting in a safe platform **Official Response from Tori Reichman:** > Hi Daniel, thank you so much for your feedback, and I'm especially pleased to hear that you find Vault simple and straightforward to use. I'd love to better understand the 'steps' you're referring to; please feel free to get in touch with me directly via email so we can set up a call to discuss and iterate based on your feedback. ### 7. Great to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Vault Platform?** I like that it can be anonymous. people can write to use without being exposing who they are **What do you dislike about Vault Platform?** The messaging can take longer than expected to reach the other person as there is no notification on their end. **What problems is Vault Platform solving and how is that benefiting you?** people are rasing issues and concerns that we may not have seen ourselves. **Official Response from Tori Reichman:** > Hello and thank you for making time to share feedback with us. I just want to clarify that notifications to reporters do exist. The reporter, for their own reasons, may choose to turn these notifications off, but notifications are indeed part of the software. ### 8. Feedback on my experience with the Vault Platform Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Vault Platform?** It is easy to use and take you through simple steps to capture the information required. **What do you dislike about Vault Platform?** The only thing that I consider a limitation is the fact that documents have to exported out of the platform for review. This could raise confidentiality issues. **Recommendations to others considering Vault Platform:** It is an easy system with excellent customer service support **What problems is Vault Platform solving and how is that benefiting you?** We will use Vault to offer staff, students abs collaborators the opportunity to speak up anonymously if they wit or experience inappropriate behaviour. Vault will not replace the existing channels but will offer more. **Official Response from Tori Reichman:** > Thank you so much for this feedback and I'm really pleased that you're seeing value from across the software and team. I'd love to hear more about your comment on access to the documentation so I can incorporate your feedback when we talk about product enhancements. Please do message me directly!! ### 9. Very easy to use Whistleblowing software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Vault Platform?** Using Vault is very straightforward. I was able to create an account with ease and had my account approved within seconds. The user face and UI is easy to navigate and I can clearly navigate to sections of the platform that I need to get to. **What do you dislike about Vault Platform?** Currently, no dislikes for me. The platform as mentioned to me has no downsides. **What problems is Vault Platform solving and how is that benefiting you?** We did not have a whistleblowing tool before partnering up with Vault. Now our team has a place to speak freely about any concerns that they are currently faced with. **Official Response from Tori Reichman:** > This is great news to hear! I love that your team have a place to speak up about any concerns - that's exactly what we're here for! ### 10. I really dont like that we are not able to collect proper metrics and analytics in the platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Vault Platform?** I like that the app is very user friendly and people can open a report easily, and from anywhere. **What do you dislike about Vault Platform?** That there is no way to have metrics that can help us look at statistics and that we can use to generate insights. **What problems is Vault Platform solving and how is that benefiting you?** We are using it for Employee relations matters and it has helped in some way so that people feel they are heard. **Official Response from Tori Reichman:** > Thank you so much for your feedback, and I like that you're getting value by having people speak up. I'm really pleased to let you know we are actively working on v2 of our real-time insights and analytics dashboard and I'd love to have you involved as we design this. Please contact me directly over email and we can get you brought in! ### 11. Vault is essential for any organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Vault Platform?** It's easy to use and it has a clean interface. It's easy to make an account and add in emails, texts and whatapps to document what's happened. The privacy of each user is paramount and when dealing with sensitive information like this it's essential. **What do you dislike about Vault Platform?** The only thing is I wish I could get it on my desktop. **What problems is Vault Platform solving and how is that benefiting you?** The problems you solve hopefully don't exist, but depending on company size are almost impossible to stop, unfortunately. The benefits are making employees feel like they're listened to and protected. **Official Response from Tori Reichman:** > It's so great to receive your review and feedback on Vault Platform, thank you! Our approach is very much to keep the employee at the centre of the user experience and we are deliberate in our approach. We do offer a web browser version, but it may not be available through your organisation at this time. It may be best to check your company's internal policy documentation, as that's where it's often referenced. ### 12. Great platform for secure reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Vault Platform?** Vault's clear interface makes submitting reports as friction-free as possible, particularly from the app **What do you dislike about Vault Platform?** I am very happy with my experience of Vault Platform so far. hard to identify a downside **What problems is Vault Platform solving and how is that benefiting you?** The dedicated whistleblowing software gives a sense of security and anonymity that's essential to me is essential for trusting the process **Official Response from Tori Reichman:** > We totally agree - giving a sense of security balanced with anonymity is exactly what we're striving to deliver for your employees. ### 13. Exactly what we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Vault Platform?** It's easy to use, has all the info sections we were hoping for in this tool and gives employees a safe, efficient and effective way to communicate. **What do you dislike about Vault Platform?** No downsides so far! We've been happy with the system and have great feedback from our teams. **What problems is Vault Platform solving and how is that benefiting you?** We are giving people an outlet that they didn't have before whether it was due to fear, the unknown or just not knowing where to go. **Official Response from Tori Reichman:** > We're so pleased to hear this. It's so important that we're able to provide you with value straight from the outset... and also that the software you've bought 'does what it says on the tin'! ### 14. Useful system to manage whistle blowing cases **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Vault Platform?** A straight forward and simple to use interface which makes managing the system a breeze. **What do you dislike about Vault Platform?** It would be beneficial to allow API access to commonly used EPR systems from the start **Recommendations to others considering Vault Platform:** Have your data sources ready, and the platform should be ready to go. **What problems is Vault Platform solving and how is that benefiting you?** We've been able to standardise reporting and bring together stakeholders to manage cases in a more efficient manner. **Official Response from Tori Reichman:** > So glad to hear that using the system is "a breeze", and that your stakeholders can now all be on the same page. That's exactly what we've intended. Meanwhile, we are working on our APIs as I type and these should be ready early in the new year for you. Thanks so much for the feedback. ### 15. Very easy to use from admin side; employees feel safe and heard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Vault Platform?** The Resolution Hub is straightforward to manage, run, and administer. I also like it from the employee side - it's super straightforward and doesn't require any training. Just share the links, download the apps, and you're off. **What do you dislike about Vault Platform?** I wish there were some more automatic routings. For example, if it's a certain kind of issue, like harassment, it would be great if it went to a specific person. Right now, any given case topic can still be routed to any case manager. **Recommendations to others considering Vault Platform:** I think Vault has a more human voice and approach than some of the more traditional whistleblower platforms out there. I think it gives a great mix of seriousness with ease of use and great UX, which makes it perfect for our org. **What problems is Vault Platform solving and how is that benefiting you?** Trust, in general, is what we want to instill internally. We heard some feedback that employees perhaps didn't feel that their concerns in the past were taken seriously. This adds a lot of trust to our process. **Official Response from Tori Reichman:** > This review is really insightful, thank you! We exist to help organisations build trust with their people, and it's meaningful that we are supporting you with this. ### 16. Best implementation process ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Ana E. | People Culture Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Vault Platform?** The app speaks by itself. It's an enabler for transparency, communication and accountability. But they got me with an amazing implementation process, fast, robustly supported and complete. We made a whole two weeks from yes to launch. **What do you dislike about Vault Platform?** The team is currently working on translating some buttons that won't show in some local languages **What problems is Vault Platform solving and how is that benefiting you?** It's accesible to anyone with an internet connection. Team members can report through different ways, giving them options to feel more comfortable. Hub Resolution desk is very friendly and enables us to build more structured responses and standards with ease **Official Response from Tori Reichman:** > Oh Ana, thanks so much for this feedback! It was a real pleasure to work with you and the team, especially to help you achieve your goal of a speedy, smooth implementation. Your commitment to an effective launch resulted in high awareness across the business and we're pleased you're finding value from this investment so quickly. ### 17. Vault has been a great tool to support employees and accountability within our organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Vault Platform?** The layout of the platform and ease of submitting and saving reports. **What do you dislike about Vault Platform?** Inability to save a PDF copy that includes the chat messages with the case for records. **What problems is Vault Platform solving and how is that benefiting you?** We've been able to address questions/issues with confidence that employees may not have brought forward without the security of Vault. **Official Response from Tori Reichman:** > Thanks for this feedback, and we're so glad that you've been able to build trust with your employees and provide them with psychological safety to come forward. While the chat messages are part of the case record and available directly within the platform on every case, we agree that having them on the PDF export would be useful and have added this onto our product roadmap. It should be out soon! ### 18. Positive easy experience **Rating:** 4.0/5.0 stars **Reviewed by:** Jacqueline G. | Head of Internal Audit, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Vault Platform?** It's so simple to use. Easy to access data and intuitive to use. You can talk to those wishing to report an issue, and it provides customised fields to tailor reporting to your company's needs. The Vault team was there to help us during development and very responsive to our needs. **What do you dislike about Vault Platform?** No negatives yet - except perhaps that a telephone service could also supplement it **What problems is Vault Platform solving and how is that benefiting you?** Benefits include reporting on volume and categories of reports We continue to work internally to ensure our categorisation works for our organisation. I expect this will evolve with maturity of use **Official Response from Tori Reichman:** > Thanks so much for the feedback, Jacqueline, and so pleased to hear you're deriving value from the products! Providing a holistic view of internal + external reporting is core to our offering and it's great to hear you're benefiting from that. ### 19. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. | Legal Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Vault Platform?** I appreciate the trust involved. Vault is very well designed and protects the user if he/she wants to submit a report anonymously. **What do you dislike about Vault Platform?** I think the use of images could be better. For instance, you could make a comment related to each picture. **What problems is Vault Platform solving and how is that benefiting you?** With Vault, we now have a safe platform to receive reports from our employees. **Official Response from Tori Reichman:** > Great to hear that you are building trust with your employees and that people feel safe coming forward using Vault to protect their anonymity, Lucas! Thank you for the feedback about how we could enhance the use of supporting documentation. We're already taking that into product feedback :) ### 20. A must **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Vault Platform?** I feel like I can sleep better at night knowing our people have this direct open line to our HR/Legal team. The psychological safety of knowing you can remain truly anonymous and get immediate responses is great. **What do you dislike about Vault Platform?** The open reporting via web is not a robust as the app. **What problems is Vault Platform solving and how is that benefiting you?** Open door for 2021 **Official Response from Tori Reichman:** > This is so great to hear, Brittany! Helping you provide psychological safety to your employees is core to our value proposition. It's really meaningful that we've been able to give you this ROI. ### 21. Vault is a simple, clean and comprehensive solution for a critical organizational need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Vault Platform?** This platform is not only straightforward and intuitive, but it offers several reporting options to increase engagement and encourage more employee feedback. **What do you dislike about Vault Platform?** In order to create a comprehensive report, several free text steps require the user to type the details of the issue in their own words, which may be overwhelming to the reporter in some instances. Though I think that is unavoidable, given the nature of what is being reported. **What problems is Vault Platform solving and how is that benefiting you?** This tool is helping to create a positive and healthy workplace environment/culture by providing a safe space for all employees to report and voice any concerns without fear of retaliation. **Official Response from Tori Reichman:** > Really valuable to hear your feedback. One of the ways we differentiate ourselves is by increasing the routes that employees can come forward through GoAnonymous, GoAhead and GoTogether(TM), so it's great to hear that you're seeing value in those multiple channels. I totally appreciate your comments about keeping the reporter's experience front and centre of the reporting process, and we've tried to find the right balance of making sure the reporter feels psychologically safe to report (ie they can skip steps if they wish), while ensuring the report comes through with enough detail so that you can have a quality report to begin your investigation. We'd love to include you in some of our Beta work around enhancing the app reporting experience. Please do get in touch with me directly if you'd like to participate! ### 22. Good platform in theory but not much use out of it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Vault Platform?** The ability to submit reports in a structured way that makes the employees think more about the situation. **What do you dislike about Vault Platform?** Nothing about the platform itself, maybe lack of assistance in engaging employees from the company about vault. **What problems is Vault Platform solving and how is that benefiting you?** This gives us a way to have a structured reporting process and a place to document it. **Official Response from Tori Reichman:** > Thank you for this feedback. Providing a structured, consistent approach to incoming reports combined with a single system of record for all reports is solving a huge pain that legacy systems don't address. We invest heavily in building technology that provides an unrivalled experience for reporters and investigators alike. It's great to hear you're seeing value in this. I'd be happy to share additional best practices from across our customers to help you raise awareness about Vault Platform across your organisation. It's really important that employees know how to find information about Vault as and when they need it. Please get in touch with me directly so I can help! ## Vault Platform Discussions - [What is Vault Platform used for?](https://www.g2.com/discussions/what-is-vault-platform-used-for) - [View Vault Platform pricing details and edition comparison](https://www.g2.com/products/diligent-corporation-vault-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+20%3A25%3A27+-0500&secure%5Bsession_id%5D=960e6a29-3eed-415d-9174-23223faf3167&secure%5Btoken%5D=356732fba586d8f03a9b5f39fc3854903bf1fefce50927eedc1805b2bc0fd13b&format=llm_user) ## Vault Platform Features **Case Management** - Intake - Assignment - Escalation **Platform Basics** - Reporting - Secure - Performance **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Analytics** - Monitoring - Metrics - Compliance **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Access** - Integration - Assignment - Collaborative **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Employee Experience** - Policy - Multi-channel - Cross-platform **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization ## Top Vault Platform Alternatives - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (516 reviews) - [EasyLlama](https://www.g2.com/products/easyllama/reviews) - 4.8/5.0 (424 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,480 reviews)