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Compare FaceUp and Vault Platform 
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At a Glance
Market Segments
Mid-Market (60.1% of reviews)
Mid-Market (68.2% of reviews)
Entry-Level Pricing
Contact Us
$ The package is priced on employee headcount. Uncapped # of Resolution Hub users.
FaceUp
Star Rating
(160)4.8 out of 5
Market Segments
Mid-Market (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansVault Platform
Star Rating
(22)4.5 out of 5
Market Segments
Mid-Market (68.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$ The package is priced on employee headcount. Uncapped # of Resolution Hub users.
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vault Platform excels in its secure environment, with a rating of 9.8 for security, which reviewers mention as a critical feature for maintaining confidentiality in sensitive case management.
- Reviewers mention that FaceUp offers superior ease of use, scoring 9.7, with many users highlighting its intuitive interface that simplifies the onboarding process for new employees.
- G2 users note that Vault Platform's reporting capabilities are robust, with a score of 9.2, allowing for detailed analytics that help organizations track case management metrics effectively.
- Users on G2 report that FaceUp shines in its quality of support, achieving a score of 9.8, with many reviewers praising the responsiveness and helpfulness of the customer service team.
- Reviewers mention that Vault Platform has a strong performance rating of 9.3, indicating reliability during high-demand periods, which is essential for organizations handling numerous cases simultaneously.
- Users say that FaceUp's alerts and notifications feature, rated at 9.5, is particularly effective, ensuring that users are promptly informed about case updates and important deadlines.
Pricing
Entry-Level Pricing
FaceUp
Starter
Contact Us
Get a reliable whistleblower system to ensure compliance and safeguard your organization.
- Online reporting
- Case management
- 5 members
Vault Platform
Mid-Market Vault Platform Package
$
The package is priced on employee headcount. Uncapped # of Resolution Hub users.
Complete end-to-end solution for your growing business priced to scale.
- Vault Platform App - Mobile app designed to build psychological safety with employees and increase the likelihood that they report
- Multiple ways to come forward including our unique GoTogether(TM) route, as well as anonymous and non-anonymous routes
- Bring your Code of Ethics to life just in time with our in-app CoE and policies
Free Trial
FaceUp
Free Trial is available
Vault Platform
No trial information availableRatings
Meets Requirements
9.7
135
8.6
14
Ease of Use
9.7
137
8.6
14
Ease of Setup
9.7
123
8.7
9
Ease of Admin
9.6
98
8.5
9
Quality of Support
9.7
132
9.1
9
Has the product been a good partner in doing business?
9.5
94
9.0
8
Product Direction (% positive)
9.2
116
7.3
13
Features by Category
Case Management
9.5
18
Not enough data
9.3
18
Not enough data
9.3
18
Not enough data
Analytics
9.3
18
Not enough data
9.3
18
Not enough data
9.9
18
Not enough data
Agentic AI - Investigation Management
Not enough data
Not enough data
Not enough data
Not enough data
Usability
9.6
19
Not enough data
9.6
19
Not enough data
9.8
19
Not enough data
Reporting
9.5
18
Not enough data
9.4
18
Not enough data
9.4
18
Not enough data
Generative AI
9.1
17
Not enough data
Feature Not Available
Not enough data
Platform Basics
9.6
92
9.2
8
9.6
93
9.8
8
9.4
90
9.3
7
Platform Additional Functionality
9.3
84
9.5
7
8.9
80
Not enough data
9.2
80
Not enough data
Platform Data
9.2
87
8.9
9
9.4
88
9.0
7
9.2
87
9.6
8
Generative AI
Feature Not Available
Not enough data
Survey Management
9.8
11
Not enough data
9.9
12
Not enough data
Feature Not Available
Not enough data
9.9
12
Not enough data
Survey Customization
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
Feature Not Available
Not enough data
Survey Insights
9.8
11
Not enough data
9.5
11
Not enough data
9.9
12
Not enough data
10.0
12
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation
9.4
16
Not enough data
9.8
16
Not enough data
9.8
16
Not enough data
9.8
16
Not enough data
Access
9.8
16
Not enough data
9.9
16
Not enough data
9.8
16
Not enough data
Employee Experience
Feature Not Available
Not enough data
9.3
17
Not enough data
9.8
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
9.4
26
Not enough data
Feature Not Available
Not enough data
Platform Content
9.2
26
Not enough data
9.4
26
Not enough data
Feature Not Available
Not enough data
9.0
24
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.3
28
Not enough data
9.2
27
Not enough data
9.5
28
Not enough data
9.6
28
Not enough data
9.6
28
Not enough data
9.4
28
Not enough data
9.4
28
Not enough data
9.4
28
Not enough data
Categories
Categories
Shared Categories
FaceUp and Vault Platform are categorized as Whistleblowing, Investigation Management, and HR Case Management
Unique Categories
Vault Platform has no unique categories
Reviews
Reviewers' Company Size
FaceUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vault Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.2%
Information Technology and Services
5.7%
Automotive
5.1%
Marketing and Advertising
4.4%
Food Production
3.8%
Other
72.8%
Computer Software
22.7%
Automotive
9.1%
Wine and Spirits
4.5%
Utilities
4.5%
Retail
4.5%
Other
54.5%
Discussions
FaceUp has no discussions with answers
Vault Platform has no discussions with answers
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