Hi Marie, Thank you for the 5-star review. It's great to hear that Dext is making bookkeeping feel virtually automated. That's the benefit of bringing AI into bookkeeping while keeping you in control.

Regarding Fetch, it comes down to the security measures used by supplier portals. As more providers introduce 2FA and additional security steps, it can prevent automated fetching until a supported connection method is available. We continue to monitor and maintain connections as portals evolve, and the best place to check what is currently supported, along with your connection status, is the Fetch connections list in your account. We're also exploring and developing other solutions. For example, our API integration with Amazon Business allows paperwork to flow directly into Dext through an API connection.

Thanks again for your review and for using Dext!

Thank you for sharing your positive feedback about Dext! We're thrilled to hear that you find our platform efficient, easy to use, and well-structured. We appreciate your feedback on the supplier statement section and will take it into consideration for future improvements. It's great to know that Dext is helping you with timing issues by allowing clients to upload documentation directly. If you have any further suggestions or need assistance with any features, please feel free to reach out. We're here to help!

Thank you for your review! We’re delighted that Dext’s bookkeeping automation software saves you time by remembering coding information and supporting statement reconciliation. We also appreciate your feedback about the Amazon integration’s reliability. Please contact our Support team with specific examples so they can investigate. Thanks again for helping us improve Dext.

Thank you for your feedback. I’ll pass your comments about the labelling and workspace navigation to our product team. Additionally, you may find Dextension useful.it helps streamline workflows between Dext and Xero or QuickBooks Online, reducing the need to switch screens.

Thank you for your review! We’re delighted that Dext’s OCR and fast processing provide a reliable backup when QBO bank feeds drop. We appreciate your feedback on larger bank statements and will share it with our Product team. If you haven’t already, you could also explore connecting a bank feed directly in Dext to import transactions automatically.

Hi Noel,

Thank you for your feedback. It's great to hear that Auto-Publish is saving you time when processing recurring invoices. We also appreciate your comments about the error notifications, and I've shared this feedback with our team internally for consideration.

As you're already using Auto-Publish, it may also be worth exploring Supplier Rules if you haven't already. These can automatically apply default coding, such as expense category, account, tax rate, and payment method, so recurring items are completed consistently before publishing, helping to reduce manual edits and minimise publishing errors.

Thanks again for your review.

Alex T, thanks for the 5-star review. Really glad to hear Dext is helping to automate your bookkeeping and that our support team was able to resolve your integration issue quickly. It's great that Dext is helping you catch and correct VAT treatment across your receipts. That kind of visibility is exactly what we aim to provide, keeping you in control and confident that coding is consistent going forward.Since your clients are already snapping and uploading receipts, it's worth introducing them to the Dext mobile app or the WhatsApp upload feature if you haven't already. Clients who prefer messaging over apps find it even easier to submit documents on the go, which can improve submission rates and keep your workflow moving without any chasing.

Thanks again for your review!

Tatiane, really appreciate the review; it is fantastic to hear that the mobile app's ease of use is helping your clients capture invoices while on the move. Regarding your feedback on PDF uploads, this is actually supported within the mobile app; next to the camera icon, there is a file attachment option so they can avoid the email step entirely. You might also suggest the WhatsApp submission method if that fits their workflow better. On the pricing front, the return on investment usually comes through the reliability of the data, as high-quality extraction saves significant time at scale by reducing manual checks. Since you are focused on efficiency, it is worth exploring AI Assist as well; it learns from your historic coding patterns to suggest further automations for your recurring bookkeeping tasks while you stay in control. Thanks for sharing your insights

Alex, really appreciate the review; it is fantastic to hear that the high extraction accuracy and approval workflows are proving so valuable for your team's data review processes. Regarding your feedback on product connectivity, Dext has recently addressed this gap by merging Prepare and Precision into a single, unified experience. This means bookkeeping automation and health insights are now accessible in one place without the need to switch between platforms. If your practice hasn't transitioned yet, it is worth reaching out to your account manager to get set up on this new interface, as future feature releases will be prioritised there. Finally, to further enhance your efficiency, it is worth exploring AI Assist, as it learns from your historic coding patterns to suggest automations for repetitive tasks while you maintain total control. Thanks for sharing your insights

Hi there,

Thank you for the review. It’s great to hear that the integrations and mobile app are working well for you, and that more of your clients are uploading invoices, which means better documentation for your files and fewer lost receipts.

On searching the Archive, the search bar and Advanced search are meant to help you find items, including words and phrases inside uploaded documents. We’d like to understand where it’s falling short for you, so please contact our support team with an example of what you were searching for and we’ll look into it. We’ve also passed your feedback to our product team.

Thanks again for sharing your experience.

The Dext team