I've used Dex's free plan now for several years. Great software and so easy to use. And it achieves it goal and makes it easy to keep in touch with my network.
The free plan was great. Review collected by and hosted on G2.com.
This week I was locked out of my account and told I had to upgrade to the paid plan. Without any warning or notice from the company that they were shutting down the free plan.
I emailed them for help and they've let me back in for a week. Long enough to export my data and go to their competitor.
A terrible customer experience that flipped a long time advocate into a disgruntled ex-customer overnight. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.


