# DeskBell Reviews
**Vendor:** IDEI  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About DeskBell
A free application for hotels to communicate events, services, restaurant information, activities, and more to guests.




## DeskBell Reviews
  ### 1. DeskBell is the best!

**Rating:** 4.5/5.0 stars

**Reviewed by:** jenna f. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2018

**What do you like best about DeskBell?**

Provides quick, easy and convenient orientation. No more need to use the room booklets with the description of hotel options. All the information is stored in the convenient cell phone app.

**What do you dislike about DeskBell?**

Nothing, we think it's great! We would definitely recommend it to others!

**What problems is DeskBell solving and how is that benefiting you?**

Customers have more loyalty because the app allows them easier access to customer service features.


## DeskBell Discussions
  - [What is DeskBell used for?](https://www.g2.com/discussions/what-is-deskbell-used-for)

- [View DeskBell pricing details and edition comparison](https://www.g2.com/products/deskbell/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A13%3A51+-0500&secure%5Bsession_id%5D=fd749a05-4ca5-4b94-8f96-575437e1085c&secure%5Btoken%5D=89cbfb6b22ce774555141a5f069880f26a92ae584aa6f95aa10598ac7e9c26f4&format=llm_user)

## DeskBell Features
**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top DeskBell Alternatives
  - [Trumpia](https://www.g2.com/products/trumpia/reviews) - 4.4/5.0 (55 reviews)
  - [Medallia Concierge](https://www.g2.com/products/medallia-concierge/reviews) - 4.6/5.0 (14 reviews)
  - [RoomAssistant](https://www.g2.com/products/roomassistant/reviews) - 4.5/5.0 (1 reviews)

