# Top 10 Desk365 Alternatives & Competitors
**Average Rating:** 4.9/5
**Total Number of Reviews:** 32
Desk365 is not the only option for Help Desk Software. Explore other competing options and alternatives. Help Desk Software is a widely used technology, and many people are seeking popular, user friendly software solutions with email to case, social media integration, and ai text generation. Other important factors to consider when researching alternatives to Desk365 include automation and integration. The best overall Desk365 alternative is Zendesk for Customer Service. Other similar apps like Desk365 are Freshdesk, Zoho Desk, HubSpot Service Hub, and NinjaOne. Desk365 alternatives can be found in [Help Desk Software](https://www.g2.com/categories/help-desk) but may also be in [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) or [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools).


## Best Paid & Free Alternatives to Desk365
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)
  - [Atera](https://www.g2.com/products/atera/reviews)

## Top 10 Alternatives to Desk365 Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Desk365 stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Financial Services, and Real Estate, and find the best product for your business.


  ### 1. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,035
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Reviewers say compared to Desk365, Zendesk for Customer Service is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs Zendesk for Customer Service](https://www.g2.com/compare/desk365-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Freshservice](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Atera](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)

  ### 2. [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
By Freshworks
**Average Rating:** 4.4/5
**Total Reviews:** 3,762
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.


Reviewers say compared to Desk365, Freshdesk is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs Freshdesk](https://www.g2.com/compare/desk365-vs-freshdesk)
**Compare Freshdesk with other alternatives:**
- [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service)
- [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [Freshdesk vs NinjaOne](https://www.g2.com/compare/freshdesk-vs-ninjaone)
- [Freshdesk vs Freshservice](https://www.g2.com/compare/freshdesk-vs-freshservice)
- [Freshdesk vs LiveAgent](https://www.g2.com/compare/freshdesk-vs-liveagent)
- [Freshdesk vs SolarWinds Service Desk](https://www.g2.com/compare/freshdesk-vs-solarwinds-service-desk)
- [Freshdesk vs Hiver in Gmail](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail)
- [Freshdesk vs Atera](https://www.g2.com/compare/atera-vs-freshdesk)

  ### 3. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,843
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to Desk365, Zoho Desk is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs Zoho Desk](https://www.g2.com/compare/desk365-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk)
- [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk)
- [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [Zoho Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-zoho-desk)
- [Zoho Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Zoho Desk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zoho-desk)
- [Zoho Desk vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-zoho-desk)
- [Zoho Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk)
- [Zoho Desk vs Atera](https://www.g2.com/compare/atera-vs-zoho-desk)

  ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
By HubSpot
**Average Rating:** 4.4/5
**Total Reviews:** 2,920
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.


Reviewers say compared to Desk365, HubSpot Service Hub is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs HubSpot Service Hub](https://www.g2.com/compare/desk365-vs-hubspot-service-hub)
**Compare HubSpot Service Hub with other alternatives:**
- [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service)
- [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk)
- [HubSpot Service Hub vs NinjaOne](https://www.g2.com/compare/hubspot-service-hub-vs-ninjaone)
- [HubSpot Service Hub vs Freshservice](https://www.g2.com/compare/freshservice-vs-hubspot-service-hub)
- [HubSpot Service Hub vs LiveAgent](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent)
- [HubSpot Service Hub vs SolarWinds Service Desk](https://www.g2.com/compare/hubspot-service-hub-vs-solarwinds-service-desk)
- [HubSpot Service Hub vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-hubspot-service-hub)
- [HubSpot Service Hub vs Atera](https://www.g2.com/compare/atera-vs-hubspot-service-hub)

  ### 5. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
By NinjaOne
**Average Rating:** 4.7/5
**Total Reviews:** 5,027
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


Reviewers say compared to Desk365, NinjaOne is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [IT Asset Management](https://www.g2.com/categories/it-asset-management)

**Compare:** [Desk365 vs NinjaOne](https://www.g2.com/compare/desk365-vs-ninjaone)
**Compare NinjaOne with other alternatives:**
- [NinjaOne vs Zendesk for Customer Service](https://www.g2.com/compare/ninjaone-vs-zendesk-for-customer-service)
- [NinjaOne vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-ninjaone)
- [NinjaOne vs Zoho Desk](https://www.g2.com/compare/ninjaone-vs-zoho-desk)
- [NinjaOne vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-ninjaone)
- [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [NinjaOne vs LiveAgent](https://www.g2.com/compare/liveagent-vs-ninjaone)
- [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [NinjaOne vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-ninjaone)
- [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone)

  ### 6. [Freshservice](https://www.g2.com/products/freshservice/reviews)
By Freshworks
**Average Rating:** 4.6/5
**Total Reviews:** 1,351
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.


Reviewers say compared to Desk365, Freshservice is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk), [IT Asset Management](https://www.g2.com/categories/it-asset-management)

**Compare:** [Desk365 vs Freshservice](https://www.g2.com/compare/desk365-vs-freshservice)
**Compare Freshservice with other alternatives:**
- [Freshservice vs Zendesk for Customer Service](https://www.g2.com/compare/freshservice-vs-zendesk-for-customer-service)
- [Freshservice vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-freshservice)
- [Freshservice vs Zoho Desk](https://www.g2.com/compare/freshservice-vs-zoho-desk)
- [Freshservice vs HubSpot Service Hub](https://www.g2.com/compare/freshservice-vs-hubspot-service-hub)
- [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone)
- [Freshservice vs LiveAgent](https://www.g2.com/compare/freshservice-vs-liveagent)
- [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [Freshservice vs Hiver in Gmail](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail)
- [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice)

  ### 7. [LiveAgent](https://www.g2.com/products/liveagent/reviews)
By QualityUnit
**Average Rating:** 4.5/5
**Total Reviews:** 1,538
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.


Reviewers say compared to Desk365, LiveAgent is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs LiveAgent](https://www.g2.com/compare/desk365-vs-liveagent)
**Compare LiveAgent with other alternatives:**
- [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [LiveAgent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-liveagent)
- [LiveAgent vs Zoho Desk](https://www.g2.com/compare/liveagent-vs-zoho-desk)
- [LiveAgent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent)
- [LiveAgent vs NinjaOne](https://www.g2.com/compare/liveagent-vs-ninjaone)
- [LiveAgent vs Freshservice](https://www.g2.com/compare/freshservice-vs-liveagent)
- [LiveAgent vs SolarWinds Service Desk](https://www.g2.com/compare/liveagent-vs-solarwinds-service-desk)
- [LiveAgent vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent)
- [LiveAgent vs Atera](https://www.g2.com/compare/atera-vs-liveagent)

  ### 8. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
By SolarWinds Worldwide LLC
**Average Rating:** 4.3/5
**Total Reviews:** 786
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.


Reviewers say compared to Desk365, SolarWinds Service Desk is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [IT Asset Management](https://www.g2.com/categories/it-asset-management)

**Compare:** [Desk365 vs SolarWinds Service Desk](https://www.g2.com/compare/desk365-vs-solarwinds-service-desk)
**Compare SolarWinds Service Desk with other alternatives:**
- [SolarWinds Service Desk vs Zendesk for Customer Service](https://www.g2.com/compare/solarwinds-service-desk-vs-zendesk-for-customer-service)
- [SolarWinds Service Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Zoho Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-zoho-desk)
- [SolarWinds Service Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-solarwinds-service-desk)
- [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)

  ### 9. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)
By Hiver
**Average Rating:** 4.6/5
**Total Reviews:** 1,283
Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.


Reviewers say compared to Desk365, Hiver in Gmail is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk)

**Compare:** [Desk365 vs Hiver in Gmail](https://www.g2.com/compare/desk365-vs-hiver-in-gmail)
**Compare Hiver in Gmail with other alternatives:**
- [Hiver in Gmail vs Zendesk for Customer Service](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service)
- [Hiver in Gmail vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail)
- [Hiver in Gmail vs Zoho Desk](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk)
- [Hiver in Gmail vs HubSpot Service Hub](https://www.g2.com/compare/hiver-in-gmail-vs-hubspot-service-hub)
- [Hiver in Gmail vs NinjaOne](https://www.g2.com/compare/hiver-in-gmail-vs-ninjaone)
- [Hiver in Gmail vs Freshservice](https://www.g2.com/compare/freshservice-vs-hiver-in-gmail)
- [Hiver in Gmail vs LiveAgent](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent)
- [Hiver in Gmail vs SolarWinds Service Desk](https://www.g2.com/compare/hiver-in-gmail-vs-solarwinds-service-desk)
- [Hiver in Gmail vs Atera](https://www.g2.com/compare/atera-vs-hiver-in-gmail)

  ### 10. [Atera](https://www.g2.com/products/atera/reviews)
By Atera
**Average Rating:** 4.6/5
**Total Reviews:** 1,247
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.


Reviewers say compared to Desk365, Atera is:
- Slower to reach roi
- More expensive
Categories in common with Desk365: [Help Desk](https://www.g2.com/categories/help-desk), [IT Asset Management](https://www.g2.com/categories/it-asset-management)

**Compare:** [Desk365 vs Atera](https://www.g2.com/compare/atera-vs-desk365)
**Compare Atera with other alternatives:**
- [Atera vs Zendesk for Customer Service](https://www.g2.com/compare/atera-vs-zendesk-for-customer-service)
- [Atera vs Freshdesk](https://www.g2.com/compare/atera-vs-freshdesk)
- [Atera vs Zoho Desk](https://www.g2.com/compare/atera-vs-zoho-desk)
- [Atera vs HubSpot Service Hub](https://www.g2.com/compare/atera-vs-hubspot-service-hub)
- [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone)
- [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice)
- [Atera vs LiveAgent](https://www.g2.com/compare/atera-vs-liveagent)
- [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk)
- [Atera vs Hiver in Gmail](https://www.g2.com/compare/atera-vs-hiver-in-gmail)


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