Desk Reviews & Product Details

I have found that Desk has been quite effective in coordinating our team’s editing operation. This has the advantage of having content creation to publication in one platform as it doesn’t have to be referred elsewhere. Review collected by and hosted on G2.com.

Working with collaborators that are outside feels somewhat unintuitive. Extending into freelance writer platforms, or design applications for graphics is not as smooth as I would like. Review collected by and hosted on G2.com.

Desk enables the whole content production lifecycle via customizable workflows, picture desk functionality, video management and a dynamic metadata management framework with automatic content tagging features. No clutter, no complication. A single UI and a unified workflow for whole content production lifecycle Review collected by and hosted on G2.com.

No downsides are faced as of now. Just started using desk and all looks fine to me. Review collected by and hosted on G2.com.

the most helpful aspect of a desk is its ability to provide a designated workspace for organizing and completing task efficiently. Review collected by and hosted on G2.com.

Desk can easily become cluttered. leading to disorganization. Review collected by and hosted on G2.com.

I like how Desk integrates with tools. It's great, for automated dashboards and reporting which simplifies ticket tracking and monitoring. Honestly I can't find anything to say about it far! Review collected by and hosted on G2.com.

The software lacks customization options that would better adapt it to production needs. Moreover the system doesnt have website management capabilities, which limits its effectiveness for content publishers. Review collected by and hosted on G2.com.

Zoho Desk is ticketing software. Our clients can log their issues or doubts as a ticket. We can auto-allocate the ticket to the staff, and they can answer it ASAP. Review collected by and hosted on G2.com.

I didn't have any dislike points about Zoho Desk, but felt some areas could be improved, like the ticket escalation part and ticket allocation part. Apart from that, I loved everything else. Review collected by and hosted on G2.com.

Desk & Atex is like a one-stop shop for all the publishing needs may it be intranet or extranet, it can manage the whole workflow for digital publishing, It could be used in any scenario like content authoring, and content publishing or content review. Review collected by and hosted on G2.com.

it could be improved for integration with other tools for automated dashboards & reporting Review collected by and hosted on G2.com.

Ease with which the whole content production life cycle can be managed. Review collected by and hosted on G2.com.

So far nothing really that I can write about, so far so good... Review collected by and hosted on G2.com.