G2 reviewers report that Descartes MacroPoint excels in real-time shipment tracking, with users appreciating the ability to monitor truckload shipments both before and after pickup. This feature is particularly beneficial for coordinating with shippers when delays occur, enhancing overall supply chain efficiency.
Users say FourKites provides a user-friendly interface that brings a sense of control and clarity to supply chain management. Reviewers highlight the effectiveness of the Dynamic Yard Plus features, which save time for users managing their yard and team.
According to verified reviews, Descartes MacroPoint is noted for its ease of integration with various carriers, allowing users to track shipments from different ELD providers seamlessly. This flexibility is a significant advantage for companies working with multiple logistics partners.
Reviewers mention that FourKites has a strong focus on domestic tracking, with users expressing optimism about its potential to enhance export tracking capabilities in the future. This indicates a commitment to improving functionality based on user needs.
G2 reviewers highlight that Descartes MacroPoint's new interface and reporting features have received positive feedback, making it easier for users to analyze data and improve decision-making processes within their supply chains.
Users report that while FourKites has a solid performance in areas like order-level visibility, it faces challenges in matching specific workflow needs, with some users noting configuration difficulties that could impact daily operations.
Pricing
Entry-Level Pricing
Descartes MacroPoint
No pricing available
FourKites
No pricing available
Free Trial
Descartes MacroPoint
No trial information available
FourKites
No trial information available
Ratings
Meets Requirements
9.1
733
8.7
200
Ease of Use
9.2
752
8.8
205
Ease of Setup
9.1
505
7.9
88
Ease of Admin
9.1
224
8.9
84
Quality of Support
9.0
699
8.7
194
Has the product been a good partner in doing business?
Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location...Read more
How can I link this GPS with driver that refuse to active it?
1 Comment
AC
You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self...Read more
How can we know if the load id has reached the consignee or destination?
2 Comments
TM
Hi Faraz,
Really good questions- thanks for posting them!
GPS is generally very accurate down to a few meters or so. The frequency of updates can be a...Read more
Could we have an official FAQ into spanish?
1 Comment
Official Response from FourKites
Hi Jehu,
Thank you for your question and for your interest in our documentation in Spanish. Our team is committed to providing language-specific support...Read more
Are driver hours of service recorded or taken into consideration while tracking trucks?
1 Comment
TM
Hi Luis,
Thank you for your question, it's certainly a good one.
Yes, drivers' hours of service are factored into ETAs. We use a combination of...Read more
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