--- title: Deltek Costpoint Reviews meta_title: 'Deltek Costpoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 671 reviews by the users' company size, role or industry to find out how Deltek Costpoint works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 671 scale: '5' date_modified: '2026-10-22' parent_category: name: ERP url: https://www.g2.com/categories/erp ---

Deltek Costpoint Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use in Deltek Costpoint, finding it helpful for timekeeping and expense reporting. (89 mentions)
Users find Deltek Costpoint extremely user-friendly, making implementation and navigation simple for everyone, even beginners. (46 mentions)
Users value the comprehensive reporting capabilities of Deltek Costpoint, effectively integrating critical data for informed decision-making. (37 mentions)
Users love the efficiency of Deltek Costpoint, benefiting from seamless navigation and streamlined planning processes. (35 mentions)
Users appreciate Deltek Costpoint for its effective management of specialized government contracting needs and robust accounting capabilities. (35 mentions)
Users often face user unfriendliness with Deltek Costpoint due to its outdated interface and confusing setup process. (39 mentions)
Users note the missing features in Deltek Costpoint, particularly in planning, timesheets, and billing formulas. (29 mentions)
Users find Deltek Costpoint's interface to be non-intuitive, leading to confusion and challenges during initial setup and usage. (29 mentions)
Users find the learning curve steep, with poor documentation and overwhelming customization complicating their experience. (27 mentions)
Users find Deltek Costpoint not user-friendly, struggling with its complexity and limited visibility for newcomers. (19 mentions)

5 Pros or Advantages of Deltek Costpoint

5 Cons or Disadvantages of Deltek Costpoint

Deltek Costpoint Reviews (671)

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Deltek Costpoint Reviews (671)

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4.2
671 reviews
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Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Useful Modules, but Reporting and AI in Costpoint Need Improvement"
1.5/5
What do you like best about Deltek Costpoint?

It includes useful tools and modules that collect data, and then you can generate reports based on it. I like that AI is starting to be built into Costpoint. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The AI is not fully developed and often responds that it cannot help. Deltek Costpoint’s documentation is lacking, which frequently forces users to figure things out on their own, write their own documentation, or hire a consultant. Companies already pay a lot for Costpoint, but then still have to bring in a consultant just to understand how to use it, which adds significant cost. On top of that, many of the modules within Costpoint don’t communicate well with each other, so the same data has to be re-entered multiple times. When there’s an issue and you submit a ticket, you typically get the runaround and the ticket can sit for an extended period. Too often, Deltek support doesn’t actually help resolve the problem. And when something critical to your company goes down in Costpoint, there doesn’t seem to be any urgency from Deltek Costpoint to fix it. Review collected by and hosted on G2.com.

LR
Leslie R.
Corporate Staff Accountant Manager
Mid-Market (51-1000 emp.)
"Good system but can be complicated. You have to use too many screens to do one function."
4/5
What do you like best about Deltek Costpoint?

As we are learning more how to utilize the features of Costpoint, we have found it to be an asset on collecting data as well as performing functions. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

It is way too complicated. Too many screens to process one thing. One problem we have is that everything in our system was set up years ago by people that are no longer here. We have problems trying to correct how the set up is to be able to utilize the full capability of the system. Review collected by and hosted on G2.com.

Response from Susan Shuckra of Deltek Costpoint

We're glad to hear that you find Costpoint to be a good system. We understand your concerns about the complexity you've encountered, particularly in navigating multiple screens to perform a single function. We strive to strike a balance between providing robust features and maintaining user-friendliness, and your feedback is invaluable in helping us achieve that balance. We are dedicated to continually refining Costpoint to better meet your needs and provide a more intuitive experience. Thanks again.

JP
Jesse P.
"Organized, User-Friendly, and Efficient"
5/5
What do you like best about Deltek Costpoint?

I like the ease of use of Deltek Costpoint the most. It's easy to find anything I need in the timesheet module, making the process of tracking our employees' time relatively painless. If edits need to be made due to incorrect postings, it's easy to correct and have employees re-sign timesheets. We can efficiently manage timesheet management, payroll, and posting labor distributions with reduced staff. Once you learn the processes, it's an easy and efficient system to use. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

I don't really dislike anything about Costpoint. However, I will say that I recently completed several Costpoint certificates on the Deltek Learning Hub and didn't receive the badge or certification email upon completion. I completed the Costpoint Silver Business Intelligence Report Authoring Certification Exam, and also the Costpoint Silver Labor Management Certification exam but didn't receive the badge or certification email for completing these two exams. The automated email stated that I should receive them within a 48 hour period, but it's been greater than that timeframe and I still haven't received. Do you know who I would need to contact or reach out to to receive these certificates? Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Comprehensive Tool for Accounting and Project Lifecycle"
5/5
What do you like best about Deltek Costpoint?

I love Deltek Costpoint's job costing and indirect rates features. The tool provides a great level of detail, which allows me to get a P&L for every project seamlessly. Even though I'm a bit biased because I've used it throughout my career, I find that it gives us all the information we need and works perfectly for our accounting needs. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

I feel like Deltek Costpoint is somewhat complex, though it seems manageable once you know the system. However, there's something about the integration with other tools; currently, we mostly do data dumps since we don't have an API running yet. I plan to integrate it with our payroll and CRM tools, but that's a goal for the future as we work on more automation. So, there's that gap at the moment. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient ERP but Setup Challenges"
4.5/5
What do you like best about Deltek Costpoint?

I like that Deltek Costpoint makes it easier to complete our ICR at the end of the year. It also simplifies separating unallowable, shared, G&A, and overhead costs compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

There is no notification for journal entries, cash receipts, and vouchers that need to be approved. This is an issue because we have segregation of duties in place and need to be SOX compliant, which causes more back and forth when a notification could easily be sent to reviewers. Additionally, the alignment with US GAAP is more difficult than it could be. The initial setup was also challenging as we had to load life-to-date data instead of just point-in-time data and project history. Review collected by and hosted on G2.com.

BV
Bill V.
Accounting Manager, Subsidiaries & GL
Enterprise (> 1000 emp.)
"Costpoint’s Versatile Modules Unlock More Efficient Processes"
4.5/5
What do you like best about Deltek Costpoint?

Costpoint is very versatile. Once you understand how the different modules work and how they connect, you start to see new ways to use the system to build more efficient processes and streamline day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The data output reports aren’t easy to work with, and we need additional bolt-on solutions just to get Excel downloads that are actually usable for our reporting and analysis. This includes Costpoint Enterprise Reporting or Business Intelligence because the filter prompts are sometimes confusing and cannot be used quickly and efficiently. Drill-down into the transactions would be a great addition. Review collected by and hosted on G2.com.

Javia B.
JB
Javia B.
Accountant
Small-Business (50 or fewer emp.)
"Deltek Costpoint Review from an Accountant Perspective"
5/5
What do you like best about Deltek Costpoint?

What I like best about Deltek Costpoint as an accountant at T and W Operations is how well it supports project based accounting while providing real time visibility into financial data. The system allows all costs including labor materials and overhead to be tied directly to specific projects which makes it much easier to track job costs monitor budgets and evaluate profitability. I also appreciate how Costpoint integrates timekeeping payroll and accounting so that once timesheets are approved the information flows directly into the financial system which helps reduce manual errors and saves time. Another strong feature is its ability to maintain compliance and keep records organized which is especially helpful for audits and reporting requirements. In addition the reporting and drill down capabilities make it easy to review transactions and analyze financial performance in detail. Overall Costpoint stands out because it combines accuracy efficiency and strong financial control in one system that supports both daily operations and long term decision making. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

What I dislike about Deltek Costpoint is that updates are only released on a quarterly basis, which means if an issue comes up or something is not working properly, it can take up to three months before it gets fixed. This can be frustrating in a fast paced accounting environment where problems often need to be resolved quickly. Waiting for the next update can slow down workflows and force us to find temporary workarounds instead of having a permanent solution right away. While the system is strong overall, the delay in updates can make it less flexible when immediate changes or fixes are needed. Review collected by and hosted on G2.com.

Rita B.
RB
Rita B.
Project Controller
Mid-Market (51-1000 emp.)
"Flexible and Intuitive Billing Solution"
5/5
What do you like best about Deltek Costpoint?

I appreciate the flexibility this offers for handling different types of billing contracts. It is also intuitive to use, making the overall experience smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

Sometimes it can be slow especially noticeable on fridays Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Enterprise (> 1000 emp.)
"Deltek Costpoint Review"
3.5/5
What do you like best about Deltek Costpoint?

Deltek Costpoint, overall, is easy to use and navigate. It is easy to implement for those who have little to no experience with Deltek Costpoint. There are numerous features that are very beneficial, if and when the features are utilized by the company to it's full capacity. From my personal experience thus far, I use Deltek Costpoint daily and have yet to be exposed to any other comparable ERP system. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The ease of integration is quite difficult specifically with other supporting software. Customer support is primarily through the company IT department which makes it challenging. Review collected by and hosted on G2.com.

Response from Amy Brennan of Deltek Costpoint

Thank you for your thoughtful review! We're glad to hear Costpoint is easy to use and supports your daily workflow. We appreciate your feedback on integration and support—it's valuable as we continue improving the experience. We would love to ensure your needs are being met and put you in touch with your account team, so please reach out to G2Reviews@deltek.com so that we can coordinate that discussion. Thanks for being a dedicated user!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Custom Dashboards That Boost Efficiency"
4.5/5
What do you like best about Deltek Costpoint?

User-Friendly Interface: Even with its comprehensive feature set, Costpoint has a user-friendly interface that keeps navigation intuitive for users at any experience level. The customizable dashboards let us tailor the system to our specific needs, so we can reach the information we need quickly and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The AI is still lagging and sometimes it can be difficult for Dela to get to eh correct page. Review collected by and hosted on G2.com.