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DeepBench Reviews & Provider Details

DeepBench connects product, strategy and investment leaders with experts from any industry, role or geography. Clients come to DeepBench when: - They are at a crossroads while developing a new product, undertaking a new strategic initiative, or evaluating an investment opportunity - They lack complete visibility into the context of their decision - They need very niche or otherwise hard to reach primary insights - They are constrained by time, resources, and bandwidth After working together clients walk away with: - Critical insights provided by 1:1 relationships with individual experts - The freedom to engage with these experts via a la carte pricing - The agility to execute on time and in budget Most importantly, our clients get the confidence to execute with conviction.

Seller

DeepBench

Languages Supported

English

Provider Description

DeepBench is a primary insights platform that connects businesses with hard-to-reach specialist B2B and healthcare research participants. Founded in 2016 by MIT Sloan students, DeepBench leverages proprietary software tools, including AI and machine learning capabilities, to enhance the efficiency and effectiveness of the expert matching process. This enables innovation teams in product, design, and strategy functions to gain a deeper understanding of their buyers, users, and stakeholders, thereby facilitating the development of superior products and services. Key Features and Functionality: - Expert Matching: Utilizes advanced AI and machine learning algorithms to connect clients with relevant experts efficiently. - Flexible Pricing Models: Offers transparent and adaptable pricing structures, including a la carte and subscription options, ensuring clients pay only for the services they use. - Client Anonymity: Maintains client confidentiality by default, with the option to share information to improve match quality. - Diverse Expert Network: Provides access to a wide range of professionals across various industries and geographies, facilitating comprehensive insights. Primary Value and Problem Solved: DeepBench addresses the challenge of accessing specialized knowledge by streamlining the process of connecting businesses with industry experts. By reducing the time and cost associated with traditional expert networks, DeepBench empowers organizations to make informed decisions, enhance innovation, and develop products and services that better meet the needs of their target markets.

Overview by

Alden French

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DeepBench Reviews (4)

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PV

Verified User in Venture Capital & Private Equity

Small-Business (50 or fewer emp.)

8/30/2022

"High-touch customer experience for getting expert interviews, fast"

5/5

What do you like best about DeepBench?

Easy onboarding - responsive sales team took our call same-day, was willing to work with a relatively small and vague brief to build up an expert list that answered our needs in <24 hours. Easy to use platform for getting actual calls scheduled, and super fast turnaround from experts. Review collected by and hosted on G2.com.

What do you dislike about DeepBench?

Expert quality varies - at the end of the day you need to do your own due diligence (e.g., look up linkedin profile) as some folks tend to exaggerate their expertise. Candidate profile pages are a bit muddy (think poorly formatted linkedin profile) Review collected by and hosted on G2.com.

Recommendations to others considering DeepBench:

No brainer if you have budget and need a very specific type of expert, fast. Review collected by and hosted on G2.com.

What problems is DeepBench solving and how is that benefiting you?

Sourcing experts in deep focus areas to provide insights/feedback on big, widely held problems in their fields, existing solutions, etc. Helps push beyond our existing networks and into areas of deep domain expertise, and does it very quickly Review collected by and hosted on G2.com.

U

Verified User

1/25/2023

"Speedy service with great experts"

5/5

What do you like best about DeepBench?

The quality and speed of service is unparalleled. They consistently find top notch experts that closely match my brief. Review collected by and hosted on G2.com.

What do you dislike about DeepBench?

Nothing to complain about. I've only had positive experiences. Review collected by and hosted on G2.com.

EE

Ed E.

Principal

4/29/2022

"A channel to great expertise"

4.5/5

What do you like best about DeepBench?

Great personalized service and top-class sourcing of relevant subject matter experts Review collected by and hosted on G2.com.

What do you dislike about DeepBench?

The platform can be a bit clunky, and organizing of advisor interviews sometimes a takes a bit of time Review collected by and hosted on G2.com.

GV

Verified User in Venture Capital & Private Equity

Small-Business (50 or fewer emp.)

6/25/2021

"nice platform but so-so experience"

2.5/5

Describe the project or task DeepBench helped with:

We tried DeepBench for a couple of projects requiring expert interviews. We were looking for medical device experts as well as some others in the healthcare space.

I thought it was interesting we could get a discount for showing our name publically. The friend that originally introduced DB to us said they used to do this but got annoyed by countless other networks trying to poach them. Review collected by and hosted on G2.com.

What do you like best about DeepBench?

I liked their platform. It was easy to use and was more modern than the technology used by some of the other networks.

Their model of only paying for interviews we completed was also nice as only a few networks I've worked with do this. Review collected by and hosted on G2.com.

What do you dislike about DeepBench?

Most importantly, the quantity of experts (provided/requested) was well off but the quality was okay.

I was misled by their pricing model even though it was ultimately cheaper than other companies we've used. They advertise $500-$800 per call and cheaper for their self-service model. They failed to mention that calls actually start at $800 and can be much more. We were expecting something in the $600-$750 range, but one call was actually closer to $1000.

Their fee was $550 for any call they sourced. Safe to assume pricing will not be on the lower end of their advertised range. You're cheaper than other companies so please be honest about it! Review collected by and hosted on G2.com.

Recommendations to others considering DeepBench:

Review pricing carefully. Ask what pricing would be for a specific example (ex. admin responsible for buying surgery products at a hospital). Don't get caught off guard by their model.

Don't expect they'll be able to get more than a few experts for a project. You'll probably be okay if you only need 1-2 experts. Review collected by and hosted on G2.com.

What problems is DeepBench solving and how is that benefiting you?

We wanted to try one of these more "modern" networks hoping that technology would allow for faster results, cheaper experts, and a more seamless experience. The technology was certainly built well, but the rest was similar to the older networks (GLG, Alphasights, etc). Review collected by and hosted on G2.com.