DataTrax Reviews & Product Details

In general, the software does not 'lock', and it is generally possible to open multiple tabs, which makes it easier when you have to work with different 'registrations' Review collected by and hosted on G2.com.

I believe that the layout of the software could be modernized. The version has ancient colors, fonts and all the designs. I believe that an update, with a new, more user-friendly layout, would be a very significant step. Review collected by and hosted on G2.com.

DataTrax is the best turnkey solution for processing, reconciling, and reporting ticketed transactions. It is flexible enough to work.

DataTrax is the leading supplier of ticketing solutions and sales management analytics to the tour and transportation industry worldwide Review collected by and hosted on G2.com.

Datatrax is not user friendly, it requires training and technical knowledge to use it. A newbie can't use it without any training. Training are available on YouTube to watch for free. Review collected by and hosted on G2.com.

I haven't used it too much in depth but it was useful for calculating potential payouts when we were evaluating it. Review collected by and hosted on G2.com.

At the time it would freeze every now and then, but that was about all of the negatives I noticed at the time. Review collected by and hosted on G2.com.

What I love maximum approximately DataTrax is the flexibility of the software! From real-time analytics to cellular price price tag sales! Review collected by and hosted on G2.com.

Frequent crashes and frequent freezes. Being in a large call center makes it difficult to get work done. The account I'm looking at gets closed randomly and it's very frustrating. Delays make it difficult to work efficiently. Review collected by and hosted on G2.com.

Interface is easy to use, and easy to navigate. Review collected by and hosted on G2.com.

It always shuts down, you can't change the size of the window, it feels clunky to use. Review collected by and hosted on G2.com.

Got help in planning my trip as well as good wbsite Review collected by and hosted on G2.com.

Bugs and glitches while scrolling also some images are not clear Review collected by and hosted on G2.com.

What I like best about DataTrax is how versatile the software is! From the real-time analytics to its mobile ticket selling! Review collected by and hosted on G2.com.

Honestly, I can't say I dislike anything about DataTrax. They pretty much covered every angle on how to get in contact with them and what they're about as a company! Review collected by and hosted on G2.com.

I like that it is fairly easy to navigate. I understand the system well. Review collected by and hosted on G2.com.

It crashes frequently and often stalls. It makes it hard to do my job when I'm in a high volume call center. It will randomly close out of the account that I am looking into which is extremely frustrating. The lagging makes it difficult to work efficiently. Review collected by and hosted on G2.com.

I really love how DataTrax stores our information and keeps everything together. DataTrax does a great job of keeping everyone's information safe as well Review collected by and hosted on G2.com.

The System seems to crash a lot and in the most inconvenient times. The IT support for DataTrax is pretty good at helping you to resolve these issues however.

Additionally, adding information isn't as smooth as it could be. Review collected by and hosted on G2.com.

It stores all the data together. Easy to figure or how to navigate through it Review collected by and hosted on G2.com.

Sometimes crashes. Freezes and won't scan people in. Review collected by and hosted on G2.com.