DataEQ Reviews & Product Details

Everyone I have interacted with BrandsEye has an awesome attitude and infectious passion for their industry. Working with them has introduced me to some incredible people! I am not sure of their recruitment strategy but they certainly get it right! Review collected by and hosted on G2.com.

Hardly anything. I would like to see more options for layouts and design choices or graphs etc, but the platform is outstanding! Review collected by and hosted on G2.com.

The pro's are EVERYTHING. They're a great company with fantastic customer service - always willing to help no matter what time of day and night. Their product is quite unique in a way that it is easy to get great community feedback and gauge exactly what your standing is with your clients Review collected by and hosted on G2.com.

Cons is that it is always quite difficult for me to set up a dashboard and I always have to ask Matt to do it. They also do not have a section for scheduling as yet but I am sure they will. Review collected by and hosted on G2.com.

Really good UI and fantastic, helpful support system. It's always great to know there's someone on the other side who will deal with your query quickly and efficiently. Review collected by and hosted on G2.com.

I have only been using the platform for a few weeks. It can be tricky to wrap one's head around the terminology but some extra training and the Wiki Guide are extremely helpful to have if necessary. Review collected by and hosted on G2.com.

I love the fact that nothing slips by when you are administering social listening via Brandseye. It is fantastic to have a tool that can be filtered on such a granular level. Having worked as a digital marketer for scores of years, I have used several tool and none of them hold a candle to Brandseye. To be able to have access to such granular data is a game-changer of note.

Apart from it technological prowess, I am fortunate to say that I have incredible support from Brandseye. Ricky Botha and Amy Mitchley have been nothing but helpful and courteous.As a support team they always go out of their way to assist me. Review collected by and hosted on G2.com.

I can whole heartedly say nothing.... My experience with the product has always been great. Review collected by and hosted on G2.com.

After-sales support, quality of data, innovation of the platform, customize dashboards for reports, Review collected by and hosted on G2.com.

Currently, I have no dislikes with the platform. Review collected by and hosted on G2.com.

All the in-depth options for analytic reporting, daily reports being sent that allow you to check on your brands and products without having to access the system. Also the overall service provided by BrandsEye team. Review collected by and hosted on G2.com.

It would be wise to incorporate a tool to messure SnapChat since some brands are moving towards that specific social media platform.

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Friendly staff, always someone to help. Nothing is too much trouble. Reports are accurate and detailed. Review collected by and hosted on G2.com.

It's a lot o "learn" for the new user. As the system is so detailed and your options vast - sometimes you can get lost in the navigation, setting up of things. Review collected by and hosted on G2.com.

Ease of creating and managing dashboards. Useful information within reports, especially automated sentiment allocation. Review collected by and hosted on G2.com.

Login via an emailed link is frustrating. Review collected by and hosted on G2.com.

The ease of exporting graphs as well as the ability to customise it within the dashboard makes it easy to important into presentations Review collected by and hosted on G2.com.

Video tutorials within the app would help with using the portal. While training is offered it can be a bit much sending every new person to a training session. Maybe a host of tutorials or tasks that give a form of "accreditation" in the use of the brandseye tool Review collected by and hosted on G2.com.