G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps them gain a broad perspective on brand performance.
Users say that Meltwater's platform features a customizable dashboard with automated analytics, making it easy to generate daily reports and insights. This intuitive setup is highlighted by recent users who found the programming straightforward once established.
Reviewers mention that DataEQ shines in its ability to launch new data collections quickly, tailored to specific needs. This flexibility is particularly valued by users who appreciate the broad spectrum of public data sources available for analysis.
According to verified reviews, DataEQ receives high marks for its sentiment analysis capabilities, with users expressing satisfaction in how sentiments and ratings are processed. This feature allows for deeper engagement with real insight stories.
G2 reviewers highlight that while Meltwater has a strong overall satisfaction score, its customer support is notably responsive, which is a significant advantage for users needing assistance during their daily operations.
Users note that DataEQ's quality of support is rated exceptionally high, indicating that users feel well-supported in their endeavors. This level of service can be a deciding factor for businesses looking for reliable assistance in their social media analytics efforts.
Pricing
Entry-Level Pricing
DataEQ
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Meltwater
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Free Trial
DataEQ
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Meltwater
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Ratings
Meets Requirements
9.3
16
7.9
2,133
Ease of Use
7.9
15
7.9
2,167
Ease of Setup
8.1
6
7.8
1,147
Ease of Admin
8.1
6
8.1
929
Quality of Support
10.0
15
8.5
2,058
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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