--- title: Daon Reviews meta_title: 'Daon Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Daon works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 6 scale: '5' date_modified: '2026-10-30' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Daon Reviews & Product Details

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Daon Reviews (6)

Reviews

Daon Reviews (6)

4.8
6 reviews
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MB
Martín B.
Technical Functional Analyst
Enterprise (> 1000 emp.)
"Comprehensive, Secure, and Highly Adaptable Biometric Engine"
4/5
What do you like best about Daon?

The IDX back-office is very comprehensive.

The validation processes are highly secure.

The platform is highly adaptable to various types of implementation. Review collected by and hosted on G2.com.

What do you dislike about Daon?

The IDX back-office configurations are difficult to understand without assistance.

There is a lack of support for SDK integration.

It is difficult to reach a definitive resolution when submitting a ticket. Review collected by and hosted on G2.com.

Response from Suellen Machado of Daon

We appreciate your detailed feedback, Martin. It’s great to hear that IdentityX’s security, flexibility and multimodal biometrics are helping you protect customers across platforms and combat banking fraud. We also value your comments on configuration, SDK integration and ticket resolution, as these highlight areas where we can improve the customer experience.

Gregory W.
GW
Gregory W.
Enterprise (> 1000 emp.)
"Relationship first partnership with focused deliveries on meeting customer needs."
4.5/5
What do you like best about Daon?

Communicate well, both in terms of frequency and content. Easy to understand and responsive!

Inquisitive - asks questions to ensure they get it right.

Willing to solve hard problems and deliver tailored solutions that meet your needs. Review collected by and hosted on G2.com.

What do you dislike about Daon?

I have nothing negative to say about Daon Review collected by and hosted on G2.com.

Response from Suellen Machado of Daon

Thank you Gregory, for sharing your experience with us. We’re pleased that our collaborative approach and focus on understanding your needs are helping your team to navigate the evolving verifiable credentials ecosystem.

Verified User in Banking
EB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Daon Delivers Full Identity Continuity with Flexible No-Code Workflows"
5/5
What do you like best about Daon?

Daon provides a full identity continuity picture which is critical for maintaining security posture. The no code workflow design for bespoke use cases and flexibility with 3rd party applications, UX configurability, and the backend data and analytics are all excellent. Review collected by and hosted on G2.com.

What do you dislike about Daon?

Nothing really comes to mind. We've been happy with performance and service level as it pertains to the Daon tech within our flow. Review collected by and hosted on G2.com.

Response from Suellen Machado of Daon

Thank you for sharing your experience. We’re pleased to hear that Daon has been a reliable partner for your identity proofing and authentication needs, and that our technology and service continue to support your business.

JE
John E.
COO
Small-Business (50 or fewer emp.)
"Effective Product with a Great Team Experience"
5/5
What do you like best about Daon?

This is an effective product, and the team has been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Daon?

Nothing specific comes to mind. Overall, the experience has been great. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Daon’s Team Works Closely to Deliver the Right Solution"
5/5
What do you like best about Daon?

Daon and it's team work closely with their customers to understand their specific needs so they can find the solution that works best for them. Review collected by and hosted on G2.com.

What do you dislike about Daon?

There is nothing specific that I "dislike". Review collected by and hosted on G2.com.

Response from Suellen Machado of Daon

Thank you for your feedback. We’re pleased our team’s collaborative approach is helping you securely authenticate members in your contact center.

Verified User in Banking
EB
Verified User in Banking
Enterprise (> 1000 emp.)
"Top-Notch Products and a Great Team to Work With"
5/5
What do you like best about Daon?

Great team to work with, and their products are top-notch. Review collected by and hosted on G2.com.

What do you dislike about Daon?

Nothing comes to mind. We've had good experiences with them. Review collected by and hosted on G2.com.

Response from Suellen Machado of Daon

Thank you for sharing your experience. We’re pleased to hear that Daon’s voice biometrics is helping you authenticate members more quickly, and that you’ve had a positive experience working with our team.

Questions about Daon? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
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Last activity 7 months ago

How does Daon keep our identity data secure?

Verified User
G2
Verified User
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Last activity 7 months ago

Can Daon reduce AI-driven risk around remote hiring?

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