The IDX back-office is very comprehensive.
The validation processes are highly secure.
The platform is highly adaptable to various types of implementation. Review collected by and hosted on G2.com.
The IDX back-office configurations are difficult to understand without assistance.
There is a lack of support for SDK integration.
It is difficult to reach a definitive resolution when submitting a ticket. Review collected by and hosted on G2.com.
We appreciate your detailed feedback, Martin. It’s great to hear that IdentityX’s security, flexibility and multimodal biometrics are helping you protect customers across platforms and combat banking fraud. We also value your comments on configuration, SDK integration and ticket resolution, as these highlight areas where we can improve the customer experience.
