CyberLife allows us to view policy information on our customers for their life insurance policies. This includes underwriting, billing/financial activity, face amounts, customer info, etc. CyberLife has a menu on the left hand side for fairly easy navigation. The look of CyberLife is pretty appealing and easy to read as well.
What do you dislike?
What I dislike about CyberLife is that sometimes information is not fed to CyberLife from other systems and so it does not necessarily reflect the most up-to-date and accurate information. Aslo, CyberLife will sometimes crash or log out which can be frustrating.
Recommendations to others considering the product
CyberLife is pretty user-friendly. The majority of learning the system is navigation and once that is learned, it's pretty easy to use. I am not familiar with other systems used by other companies, but for other policies we may use different systems which are not as user-friendly.
What business problems are you solving with the product? What benefits have you realized?
For our company, Cicero houses CyberLife. This makes everything accessible in one place for business use so we can better assist our clients. CyberLife is pretty easy to navigate through and shows information in a way that is easy to read in order to best assist our clients. We rely on CyberLife for many policies and it is a fairly reliable system.
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