# Customer Compass Reviews
**Vendor:** Samurai System  
**Category:** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Customer Compass
Visualization of customer information and business meeting information on a map




## Customer Compass Reviews
  ### 1. Visualization of customer information of SFA on a map

**Rating:** 5.0/5.0 stars

**Reviewed by:** Takeshi N. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2022

**What do you like best about Customer Compass?**

I like the Visualization of customer information on a map.
Customer Compass can show customers or prospects information on the map.
It is useful for the sales to visit customer's or prospect's offices efficiently.

**What do you dislike about Customer Compass?**

I do not dislike Customer Compass.
There is not so many use case for the services and the company is small. Therefore, I worry about a little bit of Operation and maintenance.

**Recommendations to others considering Customer Compass:**

When you want to see the customer office on the map, the Customer Compass is a very good tool.

**What problems is Customer Compass solving and how is that benefiting you?**

Before customer compass, Sales consume the time to visit the existing customers without efficiency. 
After we started to use Customer Compass, Sales can visit the existing customers with efficiency because the root for visit can be shown on the map.

  ### 2. Visualization of customer information on a map

**Rating:** 5.0/5.0 stars

**Reviewed by:** takeshi n. | COO

**Reviewed Date:** May 15, 2022

**What do you like best about Customer Compass?**

Customer Compass can show the customer office on Google map with SFA information.

**What do you dislike about Customer Compass?**

I do not have any dislike points of Customer Compass.

**What problems is Customer Compass solving and how is that benefiting you?**

We do not have a new customer. We visit existing users only. When we visit them, we can optimize root using customer compass.


## Customer Compass Discussions
  - [What is Customer Compass used for?](https://www.g2.com/discussions/what-is-customer-compass-used-for)

- [View Customer Compass pricing details and edition comparison](https://www.g2.com/products/customer-compass/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+00%3A20%3A00+-0500&secure%5Bsession_id%5D=de927bc0-d33c-4b7b-81d4-35d000dbd71c&secure%5Btoken%5D=c95440a4ee2f233dd203c57cab93dbbbb6408cd0c667e9aadeda8ae11822bfc1&format=llm_user)

## Customer Compass Features
**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making