1. [Home](https://www.g2.com/) 2. ... 3. [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) 4. [Crystal Discussions](https://www.g2.com/products/crystal/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f3538baa8e502cb5d086f07e432901fa/crystal.png "Product Avatar Image") ](/products/crystal/reviews) [ Crystal ](/products/crystal/reviews) (457)4.6/5 Crystal is a personality intelligence platform that analyzes behavioral data to predict how individuals prefer to communicate, make decisions, and collaborate. It is used by sales teams, business leaders, hiring managers, and professionals across a wide range of industries to prepare for conversations and tailor communication strategies to different personality types. Crystal combines DISC-based personality models with AI-driven analysis to generate communication profiles for prospects, colleagues, and candidates. These profiles provide guidance on how to approach conversations, structure messages, ask questions, and navigate interpersonal dynamics more effectively. By offering practical insights before important interactions, the platform helps users reduce uncertainty, improve relationship-building, and adapt their communication to fit the needs of each person they engage with. The software supports several core use cases: Sales and Revenue Teams Sales professionals use Crystal to prepare for discovery calls, demos, negotiations, and outreach. Personality insights help sellers understand how buyers evaluate information, their preferred pacing, and their likely decision-making style—supporting more personalized and effective communication throughout the sales cycle. Leadership and Team Development Managers and team leaders use Crystal to improve day-to-day collaboration, run meetings, deliver feedback, and understand working styles across their teams. Insights help identify strengths, areas of tension, and team dynamics, enabling more empathetic communication and structured development conversations. Hiring and Talent Management Talent teams use Crystal to support structured interviewing, compare candidate communication styles, and understand behavioral tendencies that may affect role fit. This helps standardize interview conversations and reduce misalignment during the hiring process. General Professional Use Individuals across functions use Crystal to prepare for one-on-one meetings, cross-functional collaborations, presentations, and client interactions. The platform supports professionals who want to improve communication skills and reduce guesswork in interpersonal settings. Key features and value include: → Personality profiles based on DISC and behavioral indicators → Communication guidance for emails, calls, interviews, and meetings → AI-assisted meeting preparation based on participant personalities → Tools designed for sales teams, leaders, hiring managers, and general professionals → Team dynamics insights for groups, departments, and entire organizations Crystal helps organizations and individuals understand interpersonal differences and prepare for meaningful interactions with more clarity and confidence. The platform is used by both small teams and large enterprises to improve communication, strengthen relationships, and support more effective meetings and conversations across the business. Show More * * * ### 77.0 Nps Score Already have Crystal? ### All Crystal Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Does anyone still use Crystal Reports? ](/discussions/does-anyone-still-use-crystal-reports) Does anyone still use Crystal Reports? 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Answer a few questions to help the Crystal community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcrystal%2Fdiscuss%3Fsmall_ask%3Dcrystal) No ## Top Contributors in Crystal 1 ![Omar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar K.") OK Loading... ### [Omar K.](https://www.g2.com/users/9d17589b-77f2-4867-880b-cf7a492ef2f8 "Omar K.") Project Engineer - Cab BiW Production 1 pt