---
title: Crossoft Reviews
meta_title: 'Crossoft Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Crossoft works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Crossoft Reviews
**Vendor:** Crosstel  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Crossoft
Crossoft is a billing, provisioning, scheduling, work order management system for voice, video & data services. We are a service provider ourselves who developed a system we could use in our wholesale deployments but in a way that any service provider can use it. The system is customizable to fit the current workflow or to enhance it with your defined level of desired automation.



## Crossoft Pros & Cons
**What users like:**

- Users appreciate the **affordability** of Crossoft, finding it a cost-effective solution for network management. (1 reviews)
- Users value the **cost-effective and customized networking solutions** offered by Crossoft, simplifying management significantly. (1 reviews)
- Users find Crossoft to be a **cost-effective solution** that simplifies network management requirements effectively. (1 reviews)

## Crossoft Reviews
  ### 1. Softly crossing the communication and IT gaps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanushree B. | Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Crossoft?**

Simpliefies the hassle of building and managing your own network by doing it for you
Customized to needs
Cheaper alternative than investing

**What do you dislike about Crossoft?**

Complex and huge volumne of communications always concerns data privacy

**What problems is Crossoft solving and how is that benefiting you?**

in depth analysis of call details, visibility of the netwrok and rates for different timespans- helps in understanding costs in detail
regardless of the number of users - option to opt for their software



- [View Crossoft pricing details and edition comparison](https://www.g2.com/products/crossoft/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A36%3A14+-0500&secure%5Bsession_id%5D=63ca343d-f308-4126-a8d8-1570dbb6a405&secure%5Btoken%5D=8dfce403ef87bae68ec3a04c91263300ef859dc20dbf6e9a4a0a9495c8f0fa94&format=llm_user)

## Crossoft Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

## Top Crossoft Alternatives
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