Crexi Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Crexi, enjoying its user-friendly interface and straightforward setup process. (12 mentions)

Users value Crexi for its effective lead generation, facilitating connections with a broader network and efficient client outreach. (8 mentions)

Users value Crexi's effective listing management, making it easy to find suitable listings and buyer opportunities. (6 mentions)

Users value the centralization of data in Crexi, enhancing research and lead generation in real estate efficiently. (5 mentions)

Users rave about the incredible customer support from Crexi, noting its responsiveness and thorough assistance. (5 mentions)

Users often find Crexi to be expensive with poor data quality, making it hard to find relevant listings. (3 mentions)

Users criticize Crexi for its poor layout, making it challenging to navigate and find relevant property data efficiently. (3 mentions)

Users are frustrated by inaccurate listings on Crexi, wasting time sorting through irrelevant property results. (2 mentions)

Users find poor lead management frustrating, highlighting issues with sorting leads and inconsistent lead generation. (2 mentions)

Users experience poor lead quality with Crexi, facing inconsistency that undermines confidence in the lead generation process. (2 mentions)

5 Pros or Advantages of Crexi

1. Ease of Use

Users commend the ease of use of Crexi, enjoying its user-friendly interface and straightforward setup process.

See 12 mentions

See Related User Reviews

Sam C.

Small-Business (50 or fewer emp.)

4.0/5

"User-Friendly Interface with Extensive Listings, Needs Better Comparable Sales Data"

What do you like about Crexi?

User friendly interface. Easy searches, attractive layout. Shows more available properties than competing platforms.

Chase C.

4.5/5

"Essential Tool for CRE Lead Generation"

What do you like about Crexi?

I have been using Crexi for about four years and find it to be a great product, especially when compared to its competitors in the commercial real est

2. Lead Generation

Users value Crexi for its effective lead generation, facilitating connections with a broader network and efficient client outreach.

See 8 mentions

See Related User Reviews

Shannon B.

Small-Business (50 or fewer emp.)

5.0/5

"CREXI Leads the Market"

What do you like about Crexi?

Everything. The platform is the absolute leader in posting listings, finding buyer opportunities, and getting comps. If owners didn't inquire about

Chase C.

4.5/5

"Essential Tool for CRE Lead Generation"

What do you like about Crexi?

I have been using Crexi for about four years and find it to be a great product, especially when compared to its competitors in the commercial real est

3. Listing Management

Users value Crexi's effective listing management, making it easy to find suitable listings and buyer opportunities.

See 6 mentions

See Related User Reviews

John B.

Small-Business (50 or fewer emp.)

0.5/5

"'Intelligence' not very intelligent."

What do you like about Crexi?

The Crexi MLS is pretty good. I like the functionality for finding listings that might fit my buy box.

Shannon B.

Small-Business (50 or fewer emp.)

5.0/5

"CREXI Leads the Market"

What do you like about Crexi?

Everything. The platform is the absolute leader in posting listings, finding buyer opportunities, and getting comps. If owners didn't inquire about

4. Centralization

Users value the centralization of data in Crexi, enhancing research and lead generation in real estate efficiently.

See 5 mentions

See Related User Reviews

Adam V.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Research and Listings, But Lead Management and Support Need Work"

What do you like about Crexi?

Crexi has a lot of good information, the product is solid, I use it form light research and as a listing retention tool.

Sam C.

Small-Business (50 or fewer emp.)

4.0/5

"User-Friendly Interface with Extensive Listings, Needs Better Comparable Sales Data"

What do you like about Crexi?

User friendly interface. Easy searches, attractive layout. Shows more available properties than competing platforms.

5. Customer Support

Users rave about the incredible customer support from Crexi, noting its responsiveness and thorough assistance.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Crexi is stepping up to beat Loopnet"

What do you like about Crexi?

It’s hard not to compare Crexi in a review to Loopnet, who historically has been the top software for commercial real estate agents, but Crexi definit

tyler f.

Small-Business (50 or fewer emp.)

4.5/5

"Crexi is a good medium for my business"

What do you like about Crexi?

Ease of use, ease of implementation, customer support

5 Cons or Disadvantages of Crexi

1. Expensive

Users often find Crexi to be expensive with poor data quality, making it hard to find relevant listings.

See 3 mentions

See Related User Reviews

John B.

Small-Business (50 or fewer emp.)

0.5/5

"'Intelligence' not very intelligent."

What do you dislike about Crexi?

The Crexi Intelligence subscription has proved to be a big waste of money. It's expensive, and the data quality for the purpose of finding off-market

Andrea A.

Mid-Market (51-1000 emp.)

5.0/5

"Must Have to Commercial RE"

What do you dislike about Crexi?

Honestly, the only thing that gives me pause about Crexi is the cost. It's a significant investment, especially for smaller firms or independent broke

2. Poor Layout

Users criticize Crexi for its poor layout, making it challenging to navigate and find relevant property data efficiently.

See 3 mentions

See Related User Reviews

John B.

Small-Business (50 or fewer emp.)

0.5/5

"'Intelligence' not very intelligent."

What do you dislike about Crexi?

The Crexi Intelligence subscription has proved to be a big waste of money. It's expensive, and the data quality for the purpose of finding off-market

Shannon B.

Small-Business (50 or fewer emp.)

5.0/5

"CREXI Leads the Market"

What do you dislike about Crexi?

1) I am not a fan of the new dashboard. I was so used to the old one, I preferred it. 2) I wish it was easier to sort through comps - essentially

3. Inaccurate Listings

Users are frustrated by inaccurate listings on Crexi, wasting time sorting through irrelevant property results.

See 2 mentions

See Related User Reviews

John B.

Small-Business (50 or fewer emp.)

0.5/5

"'Intelligence' not very intelligent."

What do you dislike about Crexi?

The Crexi Intelligence subscription has proved to be a big waste of money. It's expensive, and the data quality for the purpose of finding off-market

Jordan W.

Small-Business (50 or fewer emp.)

4.5/5

"Could not operate in the net lease space without a CREXI membership"

What do you dislike about Crexi?

My major dislike is the number of brokers posing as principals. Not a huge fan of the price but one deal pays for it.

4. Poor Lead Management

Users find poor lead management frustrating, highlighting issues with sorting leads and inconsistent lead generation.

See 2 mentions

See Related User Reviews

Adam V.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Research and Listings, But Lead Management and Support Need Work"

What do you dislike about Crexi?

The leads section is a little cumbersome, there should be a better way to sort the leads by specific property and by date. The customer support leaves

Anthony A.

4.5/5

"Simple Setup and Effective Lead Generation"

What do you dislike about Crexi?

I sometimes feel uncertain about the lead generation process through Crexi. There are times when I don't receive any leads, and then, unexpectedly, th

5. Poor Lead Quality

Users experience poor lead quality with Crexi, facing inconsistency that undermines confidence in the lead generation process.

See 2 mentions

See Related User Reviews

Anthony A.

4.5/5

"Simple Setup and Effective Lead Generation"

What do you dislike about Crexi?

I sometimes feel uncertain about the lead generation process through Crexi. There are times when I don't receive any leads, and then, unexpectedly, th

Jordan W.

Small-Business (50 or fewer emp.)

4.5/5

"Could not operate in the net lease space without a CREXI membership"

What do you dislike about Crexi?

My major dislike is the number of brokers posing as principals. Not a huge fan of the price but one deal pays for it.

G2 reviews are authentic and verified.

Here's how.

Anthony B.

Small-Business (50 or fewer emp.)

5/3/2024

"It is so easy to recommend a product or service that works as great as Crexi"

5/5

What do you like best about Crexi?

Fast responses from the leads and very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Crexi?

No more mass emails. They stopped that this year. They also stopped sending us leads when they don't click on the om. They always sent any interested party now no. Review collected by and hosted on G2.com.

Xavier A.

Associate

Small-Business (50 or fewer emp.)

8/6/2024

Guest users or non-business users of the software, not included in G2 scores.

"The site is quick, effective and easy to use"

5/5

What do you like best about Crexi?

Jake Flemming, His customer service was unmatched. Jake demonstrated a high level of expertise and professionalism, making the entire process smooth and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Nothing to dislike. I love the site. No complaints here Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

5/7/2024

"Easy to use, helpful marketing emails"

4.5/5

What do you like best about Crexi?

It's very easy to get your property listed and Crexi sends out a lot of marketing emails for your properties that are highly viewed and very helpful! Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Some of the required fields can make it difficult to complete your listing. It would also be nice if they would tell you exactly what fields you need to fill out to up your listing rating. Review collected by and hosted on G2.com.

Axel E.

Small-Business (50 or fewer emp.)

5/3/2024

"Great experience for listing, not as much for searching"

4/5

What do you like best about Crexi?

Crexi has an amazing searching & property records platform. The app is great and really easy to use while in the field. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

My only complaint is that the website & searching isn't as "clean" as other providers. Review collected by and hosted on G2.com.

Nick R.

Small-Business (50 or fewer emp.)

5/3/2024

"Excellent Tool for Realtors!"

5/5

What do you like best about Crexi?

Most helpful - the simplicity of the platform.

Upside - Excellent volume of traffic. Customer Support is top tier. Tons of features to keep you using it frequently. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Can't say I dislike much about the platform. Review collected by and hosted on G2.com.

Keith K.

Small-Business (50 or fewer emp.)

5/3/2024

"Crexi Pro Woks!"

5/5

What do you like best about Crexi?

love the property records the most and ability to find contact owners Review collected by and hosted on G2.com.

What do you dislike about Crexi?

support on issues can sometimes be an issue. usually given a video to watch Review collected by and hosted on G2.com.

Cullen M.

Small-Business (50 or fewer emp.)

5/6/2024

"President"

4.5/5

What do you like best about Crexi?

Lead generation for sales and leasing helps us track down who is viewing our properties Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Property information could use some work. It's great for on-market but not great for prospecting on the brokerage side. Review collected by and hosted on G2.com.

Mitchel F.

Executive Managing Director

Small-Business (50 or fewer emp.)

5/3/2024

"Crexi is the best"

5/5

What do you like best about Crexi?

marketing capabilities allows you to promote the listing Review collected by and hosted on G2.com.

What do you dislike about Crexi?

nothing is a great platform would recommend Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

5/3/2024

"Great Team"

4/5

What do you like best about Crexi?

Helpful staff. Great customer service. Love the ability to interact with leads. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

Limit of 500 contacts per month. In this day and age, nobody likes to be nickeled and dimed for access. Review collected by and hosted on G2.com.

Adam S.

Investment Sales Manager

Small-Business (50 or fewer emp.)

11/14/2023

"The best marketing for the mpney...no contest!!!"

5/5

What do you like best about Crexi?

The platform is easy to use, great data and the ability to get help when I need it is incredible. They are constantly making improvements and adding features and I pay the same price, whether I have 10 listings or 100 listings. I use there system several times a day and the ability to easily know who looked at my listings or make a quick changes is so helpful. Review collected by and hosted on G2.com.

What do you dislike about Crexi?

The only downside is they dont make software to help with other parts of my life to make that easier as well.... Review collected by and hosted on G2.com.