Testimonials and Reviews

Customer Quotes

Brianna B.
BB
Office Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

"Kellen Bell and Tammy Ivie at Crexendo are the Best"

What do you like best about Crexendo?

Number of Features and customer support.

What do you dislike about Crexendo?

Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself.

What problems is Crexendo solving and how is that benefiting you?

We are an essential service provider, we provide potable water to 1850 residences and Century Link our old phone provider, told us that the soonest they would have us back up and running was 30 days. It didn't matter that we were a government entity, essential service provider, and that wild fires were happening all around the district and we needed to be in contact with emergency services because "we provide the wet stuff that you put on the red stuff!" I finally had to inform the county supervisors, the ACC, Attorney General office, and FTC. That was the only way service was going to get back on and that took 2 weeks. My IT specialist and my enternet provider recommended Crexendo and the number of options we have compared to Century Link, the amount we pay compared to Century Link, and the and customer service Crexendo provide us is amazing compared to Century Link.

Sarah A.
SA
Scheduler
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Customer Service"

What do you like best about Crexendo?

Carrie at Crexendo made the process very smooth. I am happy with the quick communication through email and being able to fulfill our request promptly and professionally.

What do you dislike about Crexendo?

I have no complaints about Crexendo. They have been excellent so far.

What problems is Crexendo solving and how is that benefiting you?

Crexendo helped me through the process of swapping out a phone we had previously purchased with a new phone. I was given details of phone options we had, which was very helpful in choosing the right phone.

Larry J.
LJ
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Firgrove Water"

What do you like best about Crexendo?

The installation was easy. The service has been great, and the system is easy to use. Customer service is also very good. I could not be more pleased.

What do you dislike about Crexendo?

I really like Crexendo and do not have any issues with them.

What problems is Crexendo solving and how is that benefiting you?

We were having issues with Lumen and wanted a better solution for our needs. Now we have a more reliable phone system.

TS
Accounting Supervisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Great quality and service"

What do you like best about Crexendo?

The quality of the service is great. Everyone we have dealt with has been great. Jon Butts was very helpful from the very beginning.

What do you dislike about Crexendo?

Do not have a dislike with Crexendo at all.

What problems is Crexendo solving and how is that benefiting you?

We have very poor quality with our previous provider.

Verified User in Public Safety
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic

"Phone service"

What do you like best about Crexendo?

That I don’t have to carry two phones around anymore.

What do you dislike about Crexendo?

The only Downside is that im saving moving.

What problems is Crexendo solving and how is that benefiting you?

I don’t have to carry around two phones anymore.

Todd F.
TF
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Christian Brothers Automotive well pleased with Crexendo"

What do you like best about Crexendo?

We have been very pleased with the responsiveness that our rep, Kiloh Smith, has given us any time we've had a question or needed any help. Personal attention is more important than ever and he has delivered. Thank you. We switch to Crexendo a few years ago when we needed a new system. The integration was very smooth and the system is easy to use. It has many more features than the old system and we haven't had to deal with any "bugs".

What do you dislike about Crexendo?

As far as I can see there are no dislikes at this time.

What problems is Crexendo solving and how is that benefiting you?

I wanted to get away from the land phone systems and have an internet based phone system.

Rene S.
RS
ASSISTANT MANAGER.
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review

"CAROL KLOSS IS SO EASY TO WORK WITH AND IS JUST ALL AROUND AMAZING :)"

What do you like best about Crexendo?

NO MORE ROBO CALLS!! NO MORE WASTED TIME ANSWERING THE PHONE WITH NO ONE ON THE OTHER SIDE!!

What do you dislike about Crexendo?

NOTHING, HONESTLY. CREXENDO IS AWESOME!!!!!!

What problems is Crexendo solving and how is that benefiting you?

CREXENDO PREVENTS WASTED TIME WITH ROBO CALLS. IT'S SO EASY TO USE.

Joe C.
JC
Director of Information and Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Crexendo for K-12"

What do you like best about Crexendo?

Crexendo implementation and features have been very well received across the district. The system works as advertised. Kyle Grier and Jeannie Erli were instrumental in a smooth and positive experience. The system was scoped perfectly and the ease of use is a dramatic improvement over our previous provider. The customer support from Jeannie has been unparalleled.

What do you dislike about Crexendo?

We are still working through the integration with some of our analog paging solutions, but that is not a show-stopper by any means.

What problems is Crexendo solving and how is that benefiting you?

The most significant issue that we solved is uninterrupted communications followed closely by a better e911 setup.

Paige Julianne S.
PS
Content Management Analyst
Higher Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Best All Around Product"

What do you like best about Crexendo?

Having spent 8 years working in the Voice over IP space myself, when it came time for me to select a phone system for my new businesses, Crexendo was my number one choice. They provide all the features I need, an easy to use interface, and fast implementation. I called Jon B. there one afternoon and I was up and running within a few days. It is perfect for me, as I can separate my calls based on number dialed and options pressed in the IVR. I highly recommend Crexendo for any small business.

What do you dislike about Crexendo?

The only thing I would change is the ability to select and order new telephone numbers and add new extensions without having to submit a support ticket. A minor nit.

What problems is Crexendo solving and how is that benefiting you?

Providing my businesses with a complete call center solution at an affordable price.

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Best Move Into the 21st Century!"

What do you like best about Crexendo?

The Crexendo phone system is incredibly convenient and easy to use, especially when out of the office or working remotely. Tech Support is always available and very helpful! You can customize endless settings and it's easy to get the hang of. Carrie Snell & Kyle Grier have gone above and beyond!

What do you dislike about Crexendo?

There is nothing I dislike about Crexendo.

What problems is Crexendo solving and how is that benefiting you?

Ease of communications with clients and internally.